Inter-Tel Ivx 500 Installation Manual

FEATURES Issue 1, August 1994 INTER-TEL PRACTICES 
IVXSOO INSTALLATION & MAINTENANCE 
Listening To Messages 
4.34 There are two types of voice mail messages: 
l New Messages are messages that you have not yet 
heard, including Broadcast Messages from the Sys- 
tem Administrator and system-sent messages. They 
are played in the order they 
were received, except 
that messages marked “priority” are played first. 
Some special messages that may be played include 
the following: 
- Message 
receipt: If a...

INTER-TEL PRACTICES 
IVX500 INSTALLATION & MAINTENANCE FEATURES 
Issue 1, August 1994 
Sending A Message 
To erase your message, press q . 
436 As a subscriber, you can record and send voice 
messages to other users or to group lists from the sub- 
scriber Main Menu. Follow these steps: 
Ifyou erceed the maximum allotted time for mes- 
sage length, 
a prompt will notify you, and allow 
you tore-record the message or send the message 
as it is. 
(1) Dial the Voice Mail application access number. 
(You...

FEATURES Issue 1, August 1994 INTER-TEL PRACTICES 
IVXSOO INSTALLATION % MAINTENANCE 
Personal 
Options 
4.37 Personal Options allow you to customize your 
mailbox. Each subscriber’s mailbox has the following 
personal options: 
0 Greetings: Your primary or alternate greeting is 
played to callers when they reach your mailbox. You 
can change your primary greeting at any time to re- 
flect a change in status and/or record and enable an 
alternate greeting. 
If you elect not to record a person- 
al...

INTER-TEL PRACTICES 
IVXSOO INSTALLATION & MAINTENANCE FEATURES 
Issue 1, August 1994 
C. 
d. 
e. 
f. 
g . 
To enable or disable the message length op 
tion, press a. 
A prompt plays to tell you the 
current status of the message length option. 
To enable all options, press a. A prompt 
tells you that all options are enabled. 
To disable all options, press 
q . A prompt 
tells you that all options are disabled. 
To return to the Personal Options menu, press 
I3 
Press 
q to accept the personal options as...

FEATURES INTER-TELPRACTKES Issue 1, August 1994 IVX5OOINSTALLATlON&MAINTENANCE 
F. NON-SUBSCRIBERUSEOFVOICEMAIL 
4.41 
Callers who do not have a subscriber mailboxcan 
leave messages for subscribers. Also, Subscribers can 
use this method for leaving messages without accessing 
their mailboxes. If a non-subscriber message is left 
using a station with an associated mailbox, the receiving 
mailbox Subscriber can reply to the message, if desired, 
and the reply will be sent to the caller’s associated mail-...

INTER-TEL PRACTICES 
IVXSOO INSTALLATION & MAINTENANCE FEATURES 
Issue 1. August 1994 
G. SYSTEM ADMINISTRATOR FEATURES 
4.44 The 
voice mail System Administrator can use 
special features that are not provided to Subscribers. 
The System Administrator mailbox has all standard sub- 
scriber features plus the ability to do the following: 
Record a Broadcast Message 
Perform Mailbox and Group List Maintenance 
Create and select custom recordings (voice mail 
company greetings, auto attendant recordings,...

FEATURES INTER-TEL PRACTICES 
Issue 1, August 1994 
IVX500 INSTALLATION 81 MAINTENANCE 
Custom Recordings 
4.57 To 
RECORD CUSTOIURECORDLNGS: 
4.51 The System Administrator can create and select 
up to 50 custom recordings (voice mail company 
greetings, auto attendant greetings, call routing an- 
nouncements, and bunt group announcement/overflow 
recordings). Each recording has an assigned number. 
Numbers are then assigned to specific applications 
using the System Administrator’s mailbox or through...

INTER-TEL PRACTICES FEATURES IVX500 INSTALLATION & MAINTENANCE 
Issue 1. August 1994 
4.5% TO 
ASSIGN CUSTOM RECORDINGS To SPECIFIC 
APPLlCATlONEXlENSIONNUhfEERS: 
0) 
(2) 
(3) 
(4) 
(5) 
(6) When prompted, enter the extension number of 
the application to be programmed. (For example, 
Dial the Voice Mail application access number. 
(You hear the main menu.) 
During or after the greeting, press 
q to identify 
yourself as a subscriber. if us&s dial 299 to rekhkoice Mail, enter 29% to 
program the Voice...

FEATURES Issue 1, August 1994 INTER-TEL PRACTICES 
IVXSOO INSTACLATION % MAINTENANCE 
5. DIRECTORIES (AUTOMATED 
ATTENDANT, CALL ROUTING 
ANNOUNCEMENT, AND VOICE 
MAIL) 
5.1 There 
are two types of directories that can be en- 
abled (or disabled) in the system: Voice Mail and Auto- 
mated Attendant. 
0 The 
Voice Mail Directory is a list of mailbox sub- 
scribers, their recorded names, and mailbox 
num- 
bers. 
0 The Automated Attendant Directory, provided to 
all Auto Attendant callers, is a list of all...

INTER-TELPRACTICES 
IVXSOO INST4LLATION % MAINTENANCE FEATURES 
Issue 1, August 1994 
5.13 If the caller is using the Automated Attendant 
feature, and accepts the name, the caller is transferred to 
the selected destination (station 
or mailbox) if it is avail- 
able. 
If a station extension is dialed and the destination is 
not available, the caller is sent to the associated mail- 
box, if one exists. 
C. 
REQUESTING ADDITIONAL 
INFORMATION 
5.14 
After a name is selected from the directory, the...