Inter-Tel Ivx 500 Installation Manual

INTER-TELPRACTICES 
PROGRAMMING 
IVX5OOINSTALIKIION&MAINTENANCE 
Issue 1, August 1994 
FIGURE 3-l. 
APPLICATION STATISTICS REPORT SAMPLE 
APPLICATION STATISTICS 
[description] 
(xxx) 
Incoming Calls 
Outgoing Calls 
Connect Minutes 
Minutes / Call 
Transfers to Operator 
Call Routing Ann. 
[description] 
(xxx) 
[description] 
(xxx) 
[description] 
(xxx) 
Call-Routing Totals 
Incoming Calls 
Connect Minutes 
Minutes / Call 
Totals 
Incoming Calls 
Connect Time (HH:MM) 
Minutes / Call 
Transfers to...

PROGRAMMING 
Issue 1, August 1994 INTER-TEL PRACTICES 
IVX500 INSTALLATION & MAINTENANCE 
FIGURE 3-2. 
DIRECTORY LISTING REPORT SAMPLES 
DIRECTORY LISTING BY FIRST NAME 
Directory 
DescriDtion 
Number 
ARTHUR GOODMAN 
242 
LABLAB 
200 
MARK FONTANA 
272 
MARKHARRIS 
216 
NORMA EATON 
100 
TODD LINEN 
215 
DIRECTORY LISTING BY LAST NAME 
Directory 
Descrimtioq 
N mber 
EATON, NORMA 
lo0 
FONTANA, MAFtK 
272 
GOODMAN, ARTHUR 
242 
HARRIS, MARK 
216 
LAB,LAB 200 
LINEN, TODD 
215 
DIRECTORY LISTING BY...

INTER-TEL PRACTICES 
PROGRAMMING 
IVX500 INSTALLATION & MAINTENANCE Issue 1, August 1994 
Date Lime Dial-O Destination 
Programming Port (COM2) 
Baud Rate 
15. SYSTEM MAINTENANCE 
15.1 This window is displayed when System Mainte- 
nance is selected from the programming options menu. 
It is used for programming the dial-0 operator destina- 
tion for the Voice Mail and Automated Attendant ap 
plications (where calls are sent if the caller presses 0), 
for setting the time and date, for setting the baud...

PROGRAMMING 
INTER-TEL PRACTICES 
Issue 1, August 1994 
IVXSOO INSTALLATION & MAINTENANCE 
Destination Qpe Extension 
Extension 
Mail box 
A. DIAL-O DESTINATION PROGRAMMING 
15.10 This window appears when you select the Day 
or Night command button shown on the preceding page. 
15.11 DESTINATION TYPE: Select the Destina- 
tion Type drop-down list box and scroll the highlight bar 
to the desired type (Extension, Mailbox, or None). If 
“Mailbox” or “Extension” is selected, the system will 
automatically...

INTER-TEL PRACTICES PROGRAMMING 
IVXSOO INSTALLATION & MAINTENANCE Issue 1, August 1994 
Days of the Week 
Time of Day 
cl Sunday 
0 Monday Start Time 71 
q Tuesday Stoe Time 
cl Wednesday 
q Thursday 
q Eriday 
cl Saturday 
B. DAY MODE PROGRAMMING 
15.15 
This window appears when you select the Pro- 
gram Day Mode command button shown on page 3-63. 
15.16 
DAYS OF TEIE WEEK: Select the days of the 
week during which you wish to have the system operate 
in day 
mode. When you select a check box, a check...

PROGRAMMING 
INTER-TELPRACTICES 
Issue 1, August 1994 
IVX500 INSTALLATION Jk MAINTENANCE 
System Passwords 
Monitor Restricted Password 
Database Unrestricted Password 
Database Restricted Password 
c. PASSWORDS 
15.19 To set passwords, select Passwords from the 
menu. The system database can have two passwords: 
Restricted and Unrestricted. (The Monitor Restricted 
and Monitor Unrestricted passwords are reserved for fu- 
ture use.) 
Database Restricted: When the Database Program- 
ming Restricted...

INTER-TEL PRACTICES 
IVXSOO INSTALLATION & MAINTENANCE PROGRAMMING 
Issue 1, August 1994 
Options 
Drive 
0 + Database & Voice Data 0 + A: 
0 
System Prompts 0 B: 
D. SAVE AND RESTORE 
15.23 
This window appears when you select the Save/ 
Restore command button shown on the preceding page. 
15.24 To ensure that you have enough diskettes for 
saving the data, check the Disk Usage Statistics report 
(as shown on page 3-49) to determine the number of 
minutes used for the prompts and messages. Each dis-...

PROGRAMMING 
INTER-TEL PRACTICES Issue 1, August 1994 
IVX500 INSTALIATION 8z MAINTENANCE 
FIGURE 3-4. APPLICATION AND PORT PROGRAMMING (APP OR PORT) 
APPLICATIONS: (Duplicate andjill in this form for each Application.) 
L 
FIELD 
I INFORMATION 
Zxtension 
4pplication Qpe 
Description 
Day Greeting 
Vight Greeting 
Digit Wanslation #: 
‘Enter action and, if applicable, 
iestination.) 
*. 
D The Actions that can be selected for 
digits *, #, and O-9 and for Timeout are: 
0: 
- 
Transfer To Operator 
-...

INTER-TEL PRACTICES PROGRAMMING 
IVX500 INSTALLATION & MAINTENANCE Issue 1, August 1994 
FIGURE 3-4. APPLICATION AND PORT PROGRAMMING (Continued) 
PORTS: (Duplicate and fill in this form for each Port.) 
FIELD 
I INFORMATION 
Port Number 
Port Operation Qpe 
Remote Messaging/Lamp Notification 
Number of Rings Before Answer - 
Day Mode Yes or No 
Number of Rings Before Answer - 
Night Mode 
Page 3-69  

PROGRAMMING 
Issue 1, August 1994 INTER-TEL PRACTICES 
IVX500 INSTALLATION & MAINTENANCE 
FIGURE 3-5. EXTENSION ID PROGRAMMING (EXT OR EXTID) 
TO USE: (Make sufficient copies of thispage andfill in information for each ertens’on ID.) 
EXTENSION ID 
DESCRIPTION UNLISTED? 
PRIVATE? PASSWORD 
Page 3-70