Inter-Tel Ivx 500 Installation Manual

APPLICATIONS & TELEPHONE SYSTEM SETUP 
Issue 1, August 1994 INTER-TEL PRACTICES 
IVXJOO INSTALLATION & MAINTENANCE 
F. VALIDATED MAILBOX NUMBERS 
6.14 
This feature affects calls transferred to voice 
mail or placed through an automated attendant on the 
IVX500. If uZL mailbox numbers and extension IDs 
match extension numbers (are “associated”), the Vali- 
date Voice Mailbox Numbers option should be enabled 
to allow the system to check that the number entered by 
the caller is valid. If there are...

INTER-TEL PRACTICES 
IVX500 INSTACLATION & MAINTJZNANCE APPLICATION & TELEPHONE SYSTEM SETUP 
Issue 1, August 1994 
7. INTER-TEL GMX-152D SYSTEM 
7.1 In order for the lVX5CKl to work properly with the 
Inter-Tel GMX-152D System, the following installation 
and programming procedures must be performed. 
A. HABDWAREBEQUlREMENTS 
7.2 When connecting the lVX500 to the GMX-152D 
single-line circuits, a Station-B2 board must be used. 
This allows the lVX500 to be directly comtected to the 
single-line ports...

APPLICATIONS & TELEPHONE SYSTEM SETUP 
Issue 1, August 1994 INTER-TEL PRACTICES 
IVX500 INSTALLATION & MAINTENANCE 
message waiting indications at stations in 
the telephone system and to place outgo- 
ing calls. 
b. Miscellaneous Information - Telephone 
System Interface window: 
0 System Type: Select GMX-152D. See 
page 3-53 in PROGRAMMING. 
0 Voice Talk The GMX-152D does not 
support the Voice Talk feature. 
C. MESSAGE WAlTING NOTIFICATION 
7.5 To ensure that station users receive the proper 
LED and...

INTER-TEL PRACTICES 
IVX500 INSTALLATION & MAINTENANCE APPLICATION & TELEPHONE SYSTEM SETUP 
Issue 1, August 1994 
F. VALIDATED MAILBOX NUMBERS 
7.13 This feature affects calls transferred to voice 
mail or placed through an automated attendant on the 
IVX500. If uU mailbox numbers and extension IDs 
match extension numbers (are “associated”), the Vali- 
date Voice Mailbox Numbers option should be enabled 
to allow the system to check that the number entered by 
the caller is valid. If there are mailbox...

APPLICATIONS & TELEPHONE SYSTEM SETUP 
Issue 1, August 1994 INTER-TEL PRACTICES 
IV-X500 INSTALLATION & MAINTENANCE 
I. SETTING THE DATE AND TIME 
the IVXSOO database System Maintenance window 
shown on page 3-63 in PROGRAMMING. 
7.22 To ensure that the correct time is used by ihe 
IVX500, the following information is programmed in System Maintenance: Enter current date and 
time or set it to match the programming PC. 
I 
Page 4-28  

INTER-TEL PRACTICES 
IVXSOO INSTALIKI’ION & MAINTENANCE APPLICATION & TELEPHONE SYSTEM SETUP 
Issue 1, August 1994 
8. INTER-TEL GLX-PLUS SYSTEM 
8.1 In order for the IVX.500 to work properly with the 
Inter-Tel GLX-Plus System, the following installation 
and programming procedures must be performed. 
A. HARDWAREREQUIREMENTS 
8.2 The IVXSOO is connected to circuits on the Awes- 
sory Port Module @PM). 
B. CAMP-ON TONES 
8.3 When callers dial the IVX500 and the called port 
is in use, they can simply...

APPLICATIONS & TELEPHONE SYSTEM SETUP 
Issue 1, August 1994 INTER-TEL PRACTICES 
IVXSOO INSTALLATION 8z MAINTENANCE 
9. INTER-TEL AXXESS SYSTEM 
9.1 ln order for the lVX500 to work properly with the 
Inter-Tel AXXESS System, the following installation 
and programming procedures must be performed. 
A. E4BDWAREREQUIBEMENTS 
9.2 The lVX5OO is installed like a single-line set. 
Single-line sets are installed on Single-Line Cards 
(SLCs) or are installed on Single-Line Adapters (SLAs), 
which are connected...

INTER-TEL PRACTICES 
IVX500 INSTALLATION & MAINTENANCE APPLICATION & TELEPHONE SYSTEM SETUP 
Issue 1, August 1994 
C. MESSAGE WAITING NOTIFICATION 
9.7 To ensure that keyset users receive the proper LED 
and LCD message waiting indications when they re- 
ceive new voice mail messages, perform the following 
database programming. 
Station Programming -Individual Station Zn- 
formation window: Assign each of the circuits 
connected to the IVX500 a user name of “V- 
MAIL” or some other similar identifying...

APPLICATIONS & TELEPHONE SYSTEM SETUP 
Issue 1, August 1994 INTER-TEL PRACTICES 
IVX500 INSTALLATION & MAINTENANCE 
G. CALL FORWARDING 
9.17 Users can have calls sent to their voice mailboxes 
by using the call forwarding feature to send calls to the 
hunt group pilot number. The proper mailbox number is 
automatically dialed when the IVXSO0 answers the for- 
warded call. 
9.18 When a call is forwarded to the hunt group, it 
may have to try more than one port before reaching one 
that is available. If...

INTER-TEL PRACTICES 
IVX500 INSTALLATION & MAINTENANCE TROUBLESHOOTKNG 
Issue 1, August 1994 
TROUBLESHOOTING 
CONTENTS PAGE 
1. Introduction ......................................................... 5-2 
2. Troubleshooting Checklist 
............................................. 5-2 
3. ‘Ikoubleshooting Charts ............................................... 5-2 
4. Customer Support 
................................................... 5-9 
A. Technical Support...