Inter-Tel Ivx 500 Installation Manual

APPLICATIONS & TELEPHONE SYSTEM SETUP 
Issue 1, August 1994 INTER-TELPRACTICES 
IVKSOO INSTALLATION 8z MAINTENANCE 
B. WHAT DO THE DIAL RULES DO? 
2.4 Voice Computer Hunt Groups use special dial 
rules that tell the IVXXKJ which application to use (Au- 
tomated Attendant, Recall Destination, Call Routing 
Announcement, Quick Message Retrieval, or Non-Sub- 
scriber Voice Mail). 
2.5 The single-line circuits connected to IVX%Kl 
ports can be assigned as members of several different 
Voice Computer Hunt...

INTER-TEL PRACTICES 
IVX500 INSTALLATION & MAINTENANCE APPLICATION & TELEPHONE SYSTEM SETUP 
Issue 1, August 1994 
3. APPLICATION SETUP 
INSTRUCTIONS 
A. AUTOMATED ATTENDANT 
3.1 The Automated Attendant application provides a 
standard automated call answering service for calls that 
it receives through transfers, forwards, and direct ring- 
ins. When the Automated Attendant answers a call, it 
plays a greeting followed by a custom recording that 
gives dialing instructions. The caller may then directly...

APPLICATIONS & TELEPHONE SYSTEM SETUP 
INTER-TEL PRACTICES 
Issue 1, August 1994 
IVXSOO INSTALLATION & MAINTENANCE 
B. AUTOMATED A’ITENDANT RECALL 
DESTINATION 
3.3 If 
a call is transferred by the Automated Attendant 
application, but is not answered before the telephone 
SystemTransfer timer expires, the call recalls the Recall 
Destination application. If the recall destination is the 
Automated Attendant Recall Destination application, it 
announces that the station is unavailable and allows the...

INTER-TEL PRACTICES 
IVX500 INSTALLATION & MAINTENANCE APPLICATION & TELEPHONE SYSTEM SETUP 
Issue 1, August 1994 
C. 
CALL ROUTING ANNOUNCEMENT 
3.4 A Call Routing Announcement application can be 
used in in two ways: 
Playback 
device: The playback device function is 
especially useful for programming hunt group an- 
nouncement and overflow stations. When called, the 
Call Routing Announcement application will play a 
recording and then hang up. Setup instructions for 
this type of Call Routing...

APPLICATIONS & TELEPHONE SYSTEM SETUP 
Issue 1, August 1994 INTER-TEL PRACTICES 
IVX500 INSTALLATION & MAINTENANCE 
Customized Call Routing (Digit ‘Ikanslation) Setup 
3.6 
Use the following procedure to set up a Call Rout- 
ing Announcement Application that uses the Digit 
Translation feature. 
(1) 
(2) 
(3) 
(4 
(5) 
Create the application using the programming 
window shown on page 3-19. Enter the desired 
extension number for the application (do not use 
a number that is already assigned to another...

INTER-TEL PRACTICES 
IVXSOO INSTALLATION & MAINTENANCE APPLICATION & TELEPHONE SYSTEM SETUP 
Issue 1, August 1994 
D. QUICK MESSAGE RETRIEVAL 
3.7 
Only one Quick Message Retrieval application __ may be created for the system:It serves as the alternate 
message source for the voice mail system so that sub- 
scribers can have easy access to their mailboxes when 
retrieving messages. It can also be dialed directly by sta- 
tion users for quick access to associated mailboxes. 
(1) 
(2) 
(3) 
(4) 
Create the...

APPLICATIONS & TELEPHONE SYSTEM SETUP 
Issue 1, August 1994 INTER-TEL PRACTICES 
IVX500 INSTALLATION & MAINTENANCE 
E. NON-SUBSCRIBER VOICE MAIL 
3.8 This application handles all non-subscriber calls 
that are directed to voice mail. Callers will hear the main 
company greeting, followed by a menu of available op- 
tions. III telephone systems with voice computer hunt 
groups, internal callers will hear only the menu of op- 
tions, and not the company greeting. Stations can for- 
ward or transfer calls...

INTER-TEL PRACTICES 
IVXSOO INSTALLATION 6 MAINTENANCE APPLICATION & TELEPHONE SYSTEM SETUP 
Issue 1, August 1994 
(10) Using the Voice Mail System Administrator’s 
mailbox, record the greetings for the Non-Sub- (11) Place calls to the Non-Subscriber Voice Mail 
scriber Voice Mail application. Follow the (use the extension and/or hunt group pilot num- 
instructions given on page 2-18. When the ber) to ensure that the correct greetings are 
prompt asks for the recording number, enter the played during day...

APPLICATIONS % TELEPHONE SYSTEM SETTJP 
Issue 1, August 1994 INTER-TEL PRACTICES 
IVX500 INSTALLATION & MAINTENANCE 
% 
3 
4. INTER-TEL AND PREMIER 256- 
AND 416/832-PORT SYSTEMS 
4.1 In order for the IVX500 to work properly with the 
IMX 256, IMX 4161832, GMX 256, GMX 4161832, 
ESPDX, or ESPMDX Systems, the following installa- 
tion and programming procedures must be performed. 
A. HARDWAREREQUIREMENTS 
4.2 The recommended installation method is to install 
the AC- or DC-ringing IVXSOO on OPX circuits...

INTER-TEL PRACTICES 
IVXJOO INSTALLATION & MAINTENANCE APPLICATION & TELEPHONE SYSTEM SETUP 
Issue 1, August 1994 
Group* checkbox. Then program the dial 
rule string and recall destination (refer to 
specific applications setup instructions in 
this chapter for dial rules). 
c. Station Programminglhdividual Station 
Programming - Special Purpose Station 
Programming window: When programming 
each single-line circuit that will be attached 
to the IVX500, designate the circuit as a 
voice mail station....