Inter-Tel Imx/Gmx 256 Installation And Field Maintenance Manual

PROGRAMMINGIssue 1, November 1994INTER-TELPRACTICESlMX/GMX 2% INSlXLLATlON & MAJNTENANCE14. 
A’ITENDANTS
14.1When the Attendants option is selected from the
Applications Menu window, the menu expands to show
the following choices:
Attendants...
Attendant’s Console
Alias Programming
DSWBLF Assignment
14.2Each of the options and the windows they access
are described in detail in the following pages. Program
planning sheets for attendant programming are 
inFigure5-27, 
be.ginning on page 5-228.A.
A-ANT’S...

INTER-TELPRACTICESIMx/GMx 256 INSTALLATION & MAINTENANCEPROGRAMMINGIssue 1. November 1994
&tions &tup Exit
Qu-rent Aliases
Enter the station to alias:
I
B.ALJAS PROGRAMMING (ALSS)
14.5The system intercom directory is stored in the
256 System database and transferred to the Attendant
Computer Console during database download. Aliases
can be assigned to extension numbers that have more
than one user or purpose so that they appear in the con-
sole directory more than once. For example, if two users
share a...

PROG-GIssue 1, November 1994INTER-TELPRACTICESIMX/GMX 2!% INSTALLATION & MAJNTENANCE
14.8CURRENT ALIASES: To change or delete an
existing alias, locate it in the Current Aliases list box and
highlight it. Press the SPACE BAR. The following win-
dow appears.
&ws)\
( Delete J
(ok)l
ALTASKS: Move the highlight bar in the Aliases listbox to the alias you wish to change or delete. To
change the alias, press the SPACE BAR The follow-
ing window appears.
&scription:II I
[T) [cancel] 1
- DESCRIPTION: Select the...

INTRR-TRLPRACTICESIMX/GMX 256 INSTALLATION & MAINTENANCEPROGRAMMINGIssue 1, November 1994
Actions @tup &it
QSS/BLF Keymap
Associated Keyset
Station Pick List
-,,, ,.;.. ‘;:. . . . . . . . ..A. .i‘.....:.:.:.:.:.:.:.:.:~~.:.:.:.:.:. . . . . . . . . . . . . . ::::::....: ; ; ; ; ; : : : ” : : :: : x ,:.:.:ok
:=:‘,..: .  .  ..___ ~:.:~.:.~.:?b.:.,:~:?:‘:‘:..,: . . . . . . ..I..................................... :.. . . . . . . . . . . . . . . . . . . . . . .._._.___.................................... . ....

PROGRAMMINGINTER-TELPRACTICESIssue 1, November 1994IMJ4GM.X 256 INSTALLATION & MAINTENANCE
Dgscription:.I
DSS/BLF &sociated Keyset
DSS/BLF Keymap
14.15DESCRlPTION: To assign a description of up
to 20 characters (such as Primary Att 
DSSl), select the
Description text box and enter the desired name.14.16 
DSWBLF ASSOCIATED KEYSET: To
assign or change the keyset that will be used in conjunc-
tion with this 
DSWBLF, scroll to the desired station in
the 
DSS/BLF Associated Keyset list box. The highlight
bar...

PROGRAMMINGIssue 1, November 199415. 
STXI’ION MESSAGE DETAIL
15.1When Station Message Detail is selectedfrom
the Applications Menu window, the menu expands to
show the following options:
Station Message Detail...Call Cost
SMDA
SMDR
15.2Each of the options and the windows they access
are described in detail in the following pages. Refer toFigure 5-29 on page 
S-230 for a program plamting
sheet.
A.CALL COST FACTORS (COST)
15.3
Determine the daytime rates (in dollars per min-
ute) for the following types...

PROGRAMMINGIssue 1, November 1994INTER-TELPRAc!TIcES
IMX/GMX 256 INSTALLATION & MAINTENANCE
&tions setup Exit
r Qutpllt Port-1 [ Review Format )/
@J Serial1 aria12im)Reporting Interval 
-Attendant Only
Daily
WeeklyMonthly
(clear SMDA Data]
Diy of Month:
cl
Time of Day:
Day of 
Wgek~~B. SMDA
15.9The window shown above is available in Ex-
tended software only and can be accessed by selecting
SMDA from the Station Message Detail menu or by en-
tering the SMDA command.15.10 Determine the following...

INTER-TELPRACTICESIMX/GMX 256 lNSTALLATIoN & MAINTENANCEPROGRAMMINGIssue 1. November 1994
15.12 REPORTING 
INTERVh Determine how
often the reports will print by selecting the appropriate
option button. Depending on the interval chosen, items
to the right of the box will change 
from black to gray.
15.13DAY OF MONTHz If Monthly was selected in
the Reporting Interval 
box, you must select a day of the
month for the report to be printed. Note that if you select
the 
31st, the report will not print in months...

PROGRAMMING
Issue 1, November 1994INTER-TELPRACTICESIMX/GMX 256 INSTALLATION & MAINTENANCE
El&count Code Reports
qClear Account Code Data
Following Report
- Summary Reports-
wSystem-xide Report
wTenant Report
wTenant/Qept. Report
Selected 
Dexice Reports-
All Users in Tenant/Dept. Groups
Top System Users
loTop Users by Tenant
0-Top Users by Tenant/Dept. Groupcl
Rank b Total Cost
n Rank by Total Duration
[ 1[ Rank by Total Nuaber of Calls
I-
Top ‘N’ Users per Report:u
Clear StationAhmk/Hunt Data Following...

INTER-TELPItAcTICEsIMxlGMX 256 INSTALLATION & MAINTENANCE
PROGRAMMINGIssue 1. November 1994Selected Device Reports Windows
5.27STATIONS or HUNT GROUP!& To assign
he stations or hunt groups that will be included in theelected Stations report, select the Stations or Hunt
iroups command button (shown on the preceding
age). The following window appears.Include
1001 01.02 -station undefined
[CJ
100201.03-StationUndetined100301.04‘StationUndefined
100401.05‘StationUndefined
IExclude
1009 02.02 ‘Station...