Inter-Tel GMX-48 INSTALLATION & MAINTENANCE Manual

INTER-TEL PRACTICES FEATURES 
GMX-48 INSTALLATION & MAINTENANCE 
Issue 2, May 1990 
6. USER-PROGRAMMABLE FEATURE 
AND STATION KEYS 
6.1 There are essentially four types of feature keys: 
Fixed-function feature keys: The feature codes ac- 
cessed by these keys are preset and cannot be 
changed by the programmer or the users. 
User-programmable feature keys: The default 
values for these keys are assigned on a system- 
wide basis in the database (see PROGRAM- 
MING, page 5-49). Users can then customize...

FEATURES 
Issue 2, May 1990 INTER-TEL PRACTICES 
GMX-48 INSTALLATION & MAINTENANCE 
7. AUTOMATIC CALL ACCESS 
(KEYSETS ONLY) 
7.1 This feature allows a keyset user to determine 
the way in which incoming calls are answered. Fea- 
ture codes are entered by the users to select the type 
of call access. The four variations are as follows: 
The user hears intercom dial tone when the hand- 
set is lifted and must press a line key (or the ANS 
or OVER key) or the IC key to access an incoming 
call. 
The user...

INTER-TEL PRACTICES FEATURES 
GMX-48 INSTALLATION & MAINTENANCE Issue 2, May 1990 
8. MUSIC-ON-HOLD AND 
BACKGROUND MUSIC 
8.1 The system can be equipped with a customer- 
provided external music source for calls on hold and 
calls waiting, as well as for background music on key- 
sets. 
8.2 The music-on-hold feature not only makes the 
wait as pleasant as possible, but it assures the holding 
party that the call is still connected. 
8.3 Music can also be heard on keyset speakers by 
using the background...

FEATURES 
Issue 2, May 1990 INTER-TEL PRACTICES 
GMX-48 INSTALLATION & MAINTENANCE 
9. SIGNALS AND TONES -_ 
9.1 There are several distinct signals and tones on the GMX-48 System as shown in the tables below. 
A. RING SIGNALS 
9.2 The 
signals and tones generated by the ringer or keyset speaker are as follows. 
TYPE OF CALL SIGNAL 
Outside call Single long tone every 6 seconds I_ 
Intercom call or off-hook voice an- Two short tones and a pause 
nounce call (repeats for private calls) 
Queue callback...

INTER-TEL PRACTICES 
GMX-48 INSTALLATION & MAINTENANCE 
-. 
FEATURES 
Issue 2, May 1990 
NOTE FOR SINGLE-LINE SET USERS: 
When the procedures in this manual tell you to 
hookflash, quickly press and release the 
hookswitch. If you press the hookswitch to hang 
up, hold it down until the SL hookflash maxi- 
mum timer expires (default value is 0.7 sec- 
onds); otherwise, the system recognizes it as a 
hookflash. If using a Single-Line Instrument 
(SLI), use the FLASH key to perform a 
hookflash. 
10....

FEATURES 
Issue 2, May 1990 INTER-TEL PRACTICES 
GMX-48 INSTALLATION & MAINTENANCE 
B. STATION-TO-STATION CALLING 
10.13 TO PLACE AN INTERCOM CALL: 
Receiving Intercom Calls 
10.9 
TORECEIVEAH4NDSFREEINTERCOMCALLONA 
KEYSET: 
When you hear a double tone and a call an- 
nouncement, and the SPKR key is lit, respond 
handsfree or lift the handset. (Display identi- 
fies the source of the call for 10 seconds with 
INTERCOM CALL FROM XXX.) 
lo.10 TO RECEIVE A PWATE CALL ON A KEYSET: 
When you hear repeating...

INTER-TEL PRACTICES 
GMX-48 INSTALLATION & MAINTENANCE FEATURES 
Issue 2, May 1990 
f. If you hear four fast tones and a pause - 
repeating, 
the station is in do-not-disturb. 
You can use the busy station callback fea- 
ture. is automatically placed and you hear repeating 
double tones until the call is answered.. 
Busy Station Callback (Queue) 
g. If the called station is busy in do-not-disturb, 10.17 or there is no answer, you can leave a mes- When the called station is busy or in do-not- 
sage with...

FEATURES INTER-TEL PRACTICES 
Issue 2, May 1990 GMX-48 INSTALLATION & MAINTENANCE 
11. INTER-STATION MESSAGES 
11.1 If a station is busy, there is no answer, or it is in 
do-not-disturb, intercom callers may leave a me&age 
waiting indication. There are two message options: 
l Have the user return your call. When the station 
user responds to the message, a call is automati- 
tally placed to your station. 
l Leave a message with the station user’s message 
center. When the station user responds to the...

‘. 
INTER-TEL PRACTICES FEATURES 
GMX-48 INSTALLATION & MAINTENANCE Issue 2, May 1990 
Canceling A Message Waiting Indication That YOU 
Left 
11.8 
Occasionally, you may wish to cancel a message 
that you left before the station user responds to the 
message. If the message was left with the station’s 
message center, you cannot cancel it from your sta- 
tion; it can only be canceled from the message center 
station. 
11.9 
TO CANCEL A MESSAGE YOU LEFT 
(1) 
At your station, lift the handset and dial the...

FEATURES 
Issue 2, May 1990 
‘b 
INTER-TEL PRACTICES 
GMX.48 INSTALLATION & MAINTENANCE 
Viewing Waiting Messages 
11.14 
TO VIEW RECEIVED MESSAGES AT A DISPLAY 
KEYSET: 
(1) If your MSG key is flashing, one or more mes- 
sages are waiting. While on hook, press the 
MSG key repeatedly to view waiting messages. 
(2) 
If desired, you can answer or cancel a message 
while it is displayed. 
Alternate Message Source 
NOTE: 
This feature is available only in the Advanced 
and Intermediate software packages....