Inter-Tel Glx Plus Issue 2 Installation And Field Maintenance Manual

FEATURJZS 
Issue 2, June 1993 INTER-TEL PRACTICES 
GLX-PLUS INST-TION & MAINTENANCE 
Data Device Interface (Executive Or GLX-Plus 
Keyset Only) 
5.25 The Executive keysets have a four-conductor, 
modular jack (labeled DATA) that can be used for con- 
necting a data device (such as a data terminal or personal 
computer) that has a direct-connection modem with an 
RI11 CO line interface. The GLX-Plus keyset can be 
equipped with a Data Port Module that provides a modu- 
lar jack for this purpose. 
5.26 The...

INTER-TEL PRACTICES 
GLX-PLUS INSTALLATION & MAINTENANCE FEATURES 
Issue 2, June 1993 
Loud Ringing Adapter (LRA) 
5.33 The Executive keysets have a modular jack (la- 
beled DATA) that allows the user to connect external 
signaling equipment such as loud bells, horns, flashing 
lights, etc. to the keyset. The GLX-Plus keyset can be 
equipped with a Data Port Module that provides a modu- 
lar jack for this purpose (see pages 3-27 and 3-29 in 
INSTALLATION). This application is useful in areas 
where the...

FEATURES 
Issue 2, June 1993 INTER-TEL PRACTICES 
GLX-PLUS INSTALLATION & MAINTENANCE 
B. SINGLE-LINE SETS 
5.37 AC-ringing single-line sets can be installed on 
GLX-Plus Systems that are equipped with an Accessory 
Port Module (APM). For details on installing an APM, 
refer to SPECIFICATIONS and INSTALLATION. 
5.38 The APM supplies two single-line Ports for the 
GLX-Plus System. These ports can support industry- 
standard, AC-ringing 2.500 sets and a variety of single- 
line devices such as modems and...

INTER-TEL PRACTICES 
GLX-PLUS INSTALLATION 8z MAINTENANCE FEATURES 
Issue 2, June 1993 
the voice mail port answers the call) and disconnect 
the call or transfer it to the attendant’s station after a 
timeout. 
Forwarding To Voice Mail 
5.43 All types of station devices may be forwarded to 
voice mail. However, when outside calls are forwarded 
and connected to the voice mail system, the GLX-Plus 
System will not automatically dial the forwarding sta- 
tion’s extension number to reach a personal...

FEATURES INTER-TEL PRACTICES Issue 2, June 1993 GLX-PLUS INSTALIXI’ION & MAINTENANCE 
6. SIGNALS AND TONES 
A. RING SIGNALS 
6.1 
The system signals and tones generated by the ringer or keyset speaker are as follows. 
TYPE OF CALL 
Outside call or recall from hold 
Intercom call 
Queue callback Single long tone every six seconds 
Two short tones and a pause 
(repeats for private calls) 
A repeating signal of three short 
tones and a lone cause 
B. 
CALL PROCESSING SIGNALS 
6.2 
The following signals and...

INTER-TEL PRACTICES 
GLX-PLUS INSTALLATION & MAINTENANCE FEATURES Issue 2, June 1993 
7. MUSIC-ON-HOLD AND 
BACKGROUND MUSIC 
7.1 The system can be equipped with an external mu- 
sic source (radio, tape player, etc.) for calls on hold and 
calls waiting. This feature not only makes the wait as 
pleasant as possible, but it assures the waiting party that 
the call is still connected. 
NOTE: In some circumstances, there may be broadcast 
restrictions associated with the music heard by callers 
on hold....

FEATURES 
Issue 2, June 1993 INTER-TEL PRACTICES 
GLX-PLUS INSTALLATION & MAINTENANCE 
NOTE FOR SINGLE-LINE SET USERS: When 
the procedures tell you to hookflash, quickly press 
and release the hookswitch. If you press the 
hookswitch to hang up, hold it down until the SL 
Hookflash Maximum timer expires (default value is 
0.7 seconds); otherwise, the system recognizes it as 
a hookflash. 
8. INTERCOM CALLS 
8.1 The intercom can be used to place station-to- 
station calls that can be answered handsfree...

INTER-TEL PRACTICES 
GLX-PLUS INST-TION & MAINTENANCE FEATURES 
Issue 2, June 1993 
d. If the called station is busy, you 
have the 
following options: 
1. Hang up and try later. 
Ifdialing handsfree 
(keysets only), 
press the ON/OFF key to 
disconnect. 
2. Do not hang up, your call camps on and 
you hear music. When the called station 
is available, a private call is placed. Refer 
to page 4-23 for details. If the station has 
a previous intercom call waiting, you 
hear a continuous fast busy signal....

FEATURES 
INTER-TEL PRACTICES 
Issue 2, June 1993 
GLX-PLUS INSTALLATION & MAINTENANCE 
9. OUTSIDE CALLS 
9.1 When a CO line is selected for receiving or placing 
an outside call, the voice channel is seized and cannot be 
used by any other station (unless privacy release is en- 
abled, see page 4-29, or conferencing is used, see page 
4-30). If the desired CO line is busy, the station user can 
request a callback (queue) if privacy release is not en- 
abled. Other features that apply to both outside and...

INTER-TEL PRACTICES 
GLX-PLUS INSTALLATION & MAINTENANCE FEATURES 
Issue 2, June 1993 
C. ACCOUNT CODES (KEYSETS ONLY) 
9.5 Account codes can be used in conjunction with the 
SMDR feature to provide a tracking system for calls. 
When an account code is entered during an outside call, 
the code is recorded and will appear in the SMDR print- 
out when it is generated. 
9.6 The user may re-enter an account code as many 
times as desired while on the outside call. This gives the 
user the ability to correct...