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Inter-Tel Glx Plus Issue 2 Installation And Field Maintenance Manual

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Page 91

FEATURES 
Issue 2. June 1993 INTER-TEL PRACTICES 
GLX-PLUS INSTALLATION & MAINTENANCE 
18. CONFERENCE CALLS (KEYSETS 
ONLY) 
18.1 Keyset users can establish a three- to five-party 
conference without operator assistance. A keyset user 
can initiate one conference at a time and the system can 
maintain two conference calls of up to five parties each. 
In addition to the initiating station, the conference can 
include any combination of up to four intercom and/or 
outside calls. The initiating station is...

Page 92

INTER-TEL PRACTICES 
GLX-PLUS INSTALLATION & MAINTENANCE FEATURES 
Issue 2, June 1993 
Disconnecting 
All Conference Parties 
18.8 TO END THE CONFERENCE AND RELIXSE THE CON- 
FERENCE CIRCUIT (INllMTING KEYSET Oh’LY): 
During the conference, press the asterisk (*) key. 
All parties are disconnected and the conference 
circuit is dropped. 
Placing The Conference Parties On Individual 
Hold 
18.9 If a conference is terminated using the hold fea- 
ture, the remaining outside callers hear music while they...

Page 93

FEATURES 
Issue 2, June 1993 INTER-TEL PRACTICES 
GLX-PLUS INSTALLATION & MAINTENANCE 
19. SPEED DIALING (KEYSETS ONLY) 
19.1 Speed dialing allows keyset users to store fre- 
quently dialed numbers. Iwo GLX-Plus features pro- 
vide speed-dialing: 
l Station Speed Dialing: Up to nine station speed- 
dial numbers can be stored by keyset users for their 
personal use. 
0 System Speed Dialing: Up to 30 system speed-dial 
numbers can be stored from the attendant’s keyset, 
for use by any keyset user. 
19.2...

Page 94

INTER-TEL PRACTICES 
GLX-PLUS INSTALLATION & MAINTENANCE FEATURES 
Issue 2, June 1993 
C. SPEED DIALING SPECIAL COMMON 
CARRIER (SCC) NUMBERS STORED IN 
SEPARATE LOCATIONS 
19.12 Akeyset user may chain speed-dial numbers to- 
gether for dialing SCC services. SCC dialing requires 
the SCC local telephone number, your access code, and 
the long distance telephone number you want to dial. If 
desired, these numbers can be stored separately as sta- 
tion or system speed-dial numbers and can be dialed in 
the...

Page 95

FEATURES 
Issue 2, June 1993 INTER-TEL PRACTICES 
GLX-PLUS INSTALLATION & MAINTENANCE 
22. TIME AND DATE DISPLAY 
PROGRAMMING (GLX-PLUS 
KEYSETS ONLY) 
22.1 Each GLX-Plus keyset can have a customized 
time and date setting. The display appears in this format: 
HH:MM DAY MON XX. (For example: 12:25 TUE 
JAN 01.) 
22.2 The user enters the following information when 
programming the display: 
Time: The time is entered with two digits for the 
hour and two digits for the minutes, in 24-hour clock 
format....

Page 96

INTER-TEL PRACTICES FEATURES 
GLX-PLUS INSTALLATION & 
MAINTENANCE Issue 2, June 1993 
23. SMDR DEVICE STATION 
23.1 One Executive or GLX-Plus keyset can be desig- 
nated as the SMDR device station. That keyset is then 
used for programming the SMDRparameters and gener- 
ating the reports, using special SMDR feature codes. It 
can also be used for generating database reports. 
23.2 SMDR station call data and/or database reports 
can be recorded on a customer-provided printer or an al- 
ternate device,...

Page 97

FEATURES 
Issue 2, June 1993 INTER-TEL PRACTICES 
GLX-PLUS INSTALLATION & MAINTENANCE 
Date 
23.10 The current date should be set before generating 
the first SMDR report and after every system initializa- 
tion. If it is not, “**-* *-**” appears in place of the date. 
23.11 
If you enter a valid time-of-day entry without a 
date, the date will appear as “01-01-01.” Occasionally, 
the date may appear with a question mark (?) following 
it. That means that the current date information may be 
incorrect...

Page 98

INTER-TEL PRACTICES 
GLX-PLUS INSTALLATION % MAINTENANCE FEATURES 
Issue 2, June 1993 
FIGURE 4-l. SMDR REPORT FORMAT 
SMDR REPORT: 
------------------------------ top of page __------__-------------------- 
Inter-Tel GLX-12 
Station 
Message Detail Recording (SMDR) 
MM-DD-YY 
STN NUMBER DIALED TIME DDR LN ACCOUNT 
XX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX HH:MM HH:MM X xxxxxxxx 
----------------------------- end of report -------__-------------------- 
Exdanation Of Abbreviations: 
STN The intercom number...

Page 99

FEATURES 
Issue 2, June 1993 INTER-TEL PRACTICES 
GLX-PLUS INSTALLATION & MAINTENANCE 
B. DATABASE REPORTS 
23.19 A database report can be generated at the 
SMDR device station and printed to show a summary of 
database programming. The reports are useful tools for 
troubleshooting as well as for record keeping. 
23.20 Database reports can be generated for the fol- 
lowing system programming areas: 
l SMDR Set-Up: Includes all SMDR parameter pro- 
gramming. 
l System Report: Includes all system...

Page 100

INTER-TEL PRACTICES 
GLX-PLUS INSTALLATION & MAINTENANCE FEATURES Issue 2, June 1993 
FIGURE 4-2. DATABASE REPORT FORMAT 
SMDR PRINT CONDITIONS REPORT: 
------------------------------ top of page 
------------------------------ 
Inter-Tel GLX-12 
Database Report - SMDR Set-up Parameters 
SMDR Set-up: 
SMDR Print Conditions 
Current Time-of-Day 
Current Date 
SMDR Valid Call Time 
Clock Adjust, Plus 
Clock Adjust, Minus SPCL 1 1: x,x 
SPCL 1 2: HH:MM 
SPCL 1 3: MM-DD-YY 
SPCL 1 4: XX Sec. 
SPCL 1 5: +XX...
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