Home
>
Inter-Tel
>
Communications System
>
Inter-Tel Glx Plus Issue 2 Installation And Field Maintenance Manual
Inter-Tel Glx Plus Issue 2 Installation And Field Maintenance Manual
Here you can view all the pages of manual Inter-Tel Glx Plus Issue 2 Installation And Field Maintenance Manual. The Inter-Tel manuals for Communications System are available online for free. You can easily download all the documents as PDF.
Page 91
FEATURES Issue 2. June 1993 INTER-TEL PRACTICES GLX-PLUS INSTALLATION & MAINTENANCE 18. CONFERENCE CALLS (KEYSETS ONLY) 18.1 Keyset users can establish a three- to five-party conference without operator assistance. A keyset user can initiate one conference at a time and the system can maintain two conference calls of up to five parties each. In addition to the initiating station, the conference can include any combination of up to four intercom and/or outside calls. The initiating station is...
Page 92
INTER-TEL PRACTICES GLX-PLUS INSTALLATION & MAINTENANCE FEATURES Issue 2, June 1993 Disconnecting All Conference Parties 18.8 TO END THE CONFERENCE AND RELIXSE THE CON- FERENCE CIRCUIT (INllMTING KEYSET Oh’LY): During the conference, press the asterisk (*) key. All parties are disconnected and the conference circuit is dropped. Placing The Conference Parties On Individual Hold 18.9 If a conference is terminated using the hold fea- ture, the remaining outside callers hear music while they...
Page 93
FEATURES Issue 2, June 1993 INTER-TEL PRACTICES GLX-PLUS INSTALLATION & MAINTENANCE 19. SPEED DIALING (KEYSETS ONLY) 19.1 Speed dialing allows keyset users to store fre- quently dialed numbers. Iwo GLX-Plus features pro- vide speed-dialing: l Station Speed Dialing: Up to nine station speed- dial numbers can be stored by keyset users for their personal use. 0 System Speed Dialing: Up to 30 system speed-dial numbers can be stored from the attendant’s keyset, for use by any keyset user. 19.2...
Page 94
INTER-TEL PRACTICES GLX-PLUS INSTALLATION & MAINTENANCE FEATURES Issue 2, June 1993 C. SPEED DIALING SPECIAL COMMON CARRIER (SCC) NUMBERS STORED IN SEPARATE LOCATIONS 19.12 Akeyset user may chain speed-dial numbers to- gether for dialing SCC services. SCC dialing requires the SCC local telephone number, your access code, and the long distance telephone number you want to dial. If desired, these numbers can be stored separately as sta- tion or system speed-dial numbers and can be dialed in the...
Page 95
FEATURES Issue 2, June 1993 INTER-TEL PRACTICES GLX-PLUS INSTALLATION & MAINTENANCE 22. TIME AND DATE DISPLAY PROGRAMMING (GLX-PLUS KEYSETS ONLY) 22.1 Each GLX-Plus keyset can have a customized time and date setting. The display appears in this format: HH:MM DAY MON XX. (For example: 12:25 TUE JAN 01.) 22.2 The user enters the following information when programming the display: Time: The time is entered with two digits for the hour and two digits for the minutes, in 24-hour clock format....
Page 96
INTER-TEL PRACTICES FEATURES GLX-PLUS INSTALLATION & MAINTENANCE Issue 2, June 1993 23. SMDR DEVICE STATION 23.1 One Executive or GLX-Plus keyset can be desig- nated as the SMDR device station. That keyset is then used for programming the SMDRparameters and gener- ating the reports, using special SMDR feature codes. It can also be used for generating database reports. 23.2 SMDR station call data and/or database reports can be recorded on a customer-provided printer or an al- ternate device,...
Page 97
FEATURES Issue 2, June 1993 INTER-TEL PRACTICES GLX-PLUS INSTALLATION & MAINTENANCE Date 23.10 The current date should be set before generating the first SMDR report and after every system initializa- tion. If it is not, “**-* *-**” appears in place of the date. 23.11 If you enter a valid time-of-day entry without a date, the date will appear as “01-01-01.” Occasionally, the date may appear with a question mark (?) following it. That means that the current date information may be incorrect...
Page 98
INTER-TEL PRACTICES GLX-PLUS INSTALLATION % MAINTENANCE FEATURES Issue 2, June 1993 FIGURE 4-l. SMDR REPORT FORMAT SMDR REPORT: ------------------------------ top of page __------__-------------------- Inter-Tel GLX-12 Station Message Detail Recording (SMDR) MM-DD-YY STN NUMBER DIALED TIME DDR LN ACCOUNT XX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX HH:MM HH:MM X xxxxxxxx ----------------------------- end of report -------__-------------------- Exdanation Of Abbreviations: STN The intercom number...
Page 99
FEATURES Issue 2, June 1993 INTER-TEL PRACTICES GLX-PLUS INSTALLATION & MAINTENANCE B. DATABASE REPORTS 23.19 A database report can be generated at the SMDR device station and printed to show a summary of database programming. The reports are useful tools for troubleshooting as well as for record keeping. 23.20 Database reports can be generated for the fol- lowing system programming areas: l SMDR Set-Up: Includes all SMDR parameter pro- gramming. l System Report: Includes all system...
Page 100
INTER-TEL PRACTICES GLX-PLUS INSTALLATION & MAINTENANCE FEATURES Issue 2, June 1993 FIGURE 4-2. DATABASE REPORT FORMAT SMDR PRINT CONDITIONS REPORT: ------------------------------ top of page ------------------------------ Inter-Tel GLX-12 Database Report - SMDR Set-up Parameters SMDR Set-up: SMDR Print Conditions Current Time-of-Day Current Date SMDR Valid Call Time Clock Adjust, Plus Clock Adjust, Minus SPCL 1 1: x,x SPCL 1 2: HH:MM SPCL 1 3: MM-DD-YY SPCL 1 4: XX Sec. SPCL 1 5: +XX...