HP Photosmart D5463 User Manual

Solution 2: Clear the print queueSolution: Restart your computer to clear the print queue.
To clear the print queue
1. Restart your computer.
2. After the computer has restarted, check the print queue.
a. Depending upon your  operating system, do one of the following:
• Windows Vista: On the  Windows taskbar, click Start, click  Control
Panel , and then click  Printers.
• Windows XP: On the  Windows taskbar, click Start, click  Control Panel ,
and then click  Printers and Faxes .
b . Double-click the...

After reconnecting the USB cable, the product should start printing the jobs in
queue.
NOTE:If you are connecting the product through a USB hub, make sure the
hub is turned on. If the hub is on, try connecting directly to your computer.
5. If the product does not start printing  automatically, start another print job.
Cause: The USB cable needed to be disconnected.
If this did not solve the issue, try the next solution.
Solution 4: Verify th at the product is set  as the default printer
Solution: Check...

7.If the wrong driver is selected, select the correct driver from the  Driver drop-down
menu.
8. Click  OK to save your changes.
Cause: The product was not be set as the default  printer, or the wrong driver might
have been configured.
If this did not solve the issue, try the next solution.
Solution 5: Check if the printer is paused or offline
Solution: Check to make sure the product is not paused or offline.
To check if the printer is paused or offline
1. Depending upon y our operating system, do  one...

4.If there are still documents in the queue, restart the computer and try printing
again after the computer has restarted.
5. Check the print queue again to make sure it is clear, and then try to print again.
If the print queue is not clear, or if it is cl ear but jobs are still failing to print, proceed
to the next solution.
Cause: The print queue needed to be manually cleared.
If this did not solve the issue, try the next solution.
Solution 7: Stop and restart the print spooler Solution: Restart the...

c. Type a few characters of text into Notepad.
d . Click  File, and then click  Print.
4. If printing is successful from Notepad but not the software application, contact the
manufacturer of that application for support.
Cause: The software application was failing or could not communicate with the print
driver correctly.
Missing HP Photosmart Software
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve...

Solution 4: Check the connection from the product to your computerSolution: Check the connection from the product to your computer. Verify that the
USB cable is securely plugged into the USB port on the back of the product. Make
sure the other end of the USB cable is plugged into a USB port on your computer.
After the cable is connected properly, turn off the product and then on again.
For more information on setting up the product and connecting it to your computer,
see the Setup Guide that came with...

Cause:Some of the files on the inserted memory card were damaged.
Photos not found
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.
•
Solution 1: Reinsert the memory card
•
Solution 2: Print photos from the computer
Solution 1: Reinsert the memory card Solution: Reinsert the memory card. If this d oes not work, retake...

Solution 1: Reinsert the memory card in the productSolution: Reinsert the memory card in the product. If this does not work, retake the
photos with your digital camera. If you already transferred the files to your computer,
try printing those files by using the product software. The copies might not be
damaged.
Cause: Some of the files on the inserted memory card were damaged.
If this did not solve the issue, try the next solution.
Solution 2: Reformat the memory card in your digital camera.
Solution:...

Solution 1: Remove all but one memory cardSolution: Remove all but one memory card. The product reads the remaining
memory card and displays the first photo stored on the memory card.
Cause: There were two or more memory cards inserted into the product at the same
time.
If this did not solve the issue, try the next solution.
Solution 2: Remove the memory card and reinsert it correctly
Solution: Remove the memory card and reinse rt it correctly. The label of the
memory card faces up and should be...

Card access error
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.
•
Solution 1: Remove all but one memory card
•
Solution 2: Remove the memory  card and reinsert it correctly
•
Solution 3: Push the memory card all the way forward
Solution 1: Remove all but one memory card Solution: Remove all but one memory card. The...