HP Photosmart D5463 User Manual

Cause:The print quality setting was set too low.
If this did not solve the issue, try the next solution.
Solution 3: Align the printer Solution: Align the printer.
Aligning the printer can help ensure excellent print quality.
To align the printer from  the HP Photosmart Software
1. Load letter, A4, or legal unused plain white paper into the input tray.
2. In the HP Solution Center, click  Settings.
3. In the  Print Settings  area, click Printer Toolbox .
NOTE:You can also open the  Printer Toolbox from...

Cause:There was a problem with the print head.
Printouts are faded or have dull colors
Try the following solutions if the colors in your printout are not as bright and intense as
you expected.
•
Solution 1: Check the print settings
•
Solution 2: Check the paper type
•
Solution 3: Clean the print head
•
Solution 4: Contact HP support
Solution 1: Check the print settings Solution: Check the print settings.
• Check the paper type setting to make sure it matches the type of paper loaded in
the input tray.
•...

If this did not solve the issue, try the next solution.
Solution 3: Clean the print headSolution: If the previous solutions did not resolve the issue, try cleaning the print
head.
After cleaning the print head, print a self-test report. Evaluate the self-test report to
see if the print quality problem still exists.
For more information, see:
•“
Clean the print head” on page 64
•“
Print and evaluate a self-test report” on page 65
Cause: The print head needed to be cleaned.
If this did not solve the...

For more information, see:
•“
Set the paper type for printing” on page 33
•“
Change the print speed or quality” on page 34
•“
Print using Maximum dpi” on page 40
Cause: The paper type or print quality settings were set incorrectly.
If this did not solve the issue, try the next solution.
Solution 2: Use a higher quality image Solution: Use a higher resolution image.
If you are printing a photo or graphic,and the resolution is too low, it will be blurry or
fuzzy when printed.
If a digital photo or...

4.Click the  Device Services  tab.
5. Click  Align the Printer .
The product prints a test page, aligns the print head, and calibrates the printer.
Recycle or discard the page.
Cause: The printer needed to be aligned.
Printouts have vertical streaks
Solution: HP recommends that you use HP papers or any other paper type that is
appropriate for the product.
Always make sure the paper you are printing on is flat. For best results when printing
images, use HP Advanced Photo Paper.
Store photo media in its...

If this did not solve the issue, try the next solution.
Solution 3: Ensure that the rear door is securely installedSolution: Make sure that the rear  door is securely installed.
If you removed the rear door to clear a paper jam, replace it. Gently push the door
forward until it snaps into place.
Cause: The rear door was not securely installed.
Ink streaks on the back of the paper
Try the following solutions if there is smeared ink on the back of your printout.
•
Solution 1: Print on a page of plain...

Paper is not picked up from the input tray
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.
•
Solution 1: Reset the product
•
Solution 2: Make sure the paper is loaded correctly
•
Solution 3: Check the print settings
•
Solution 4: Clean the rollers
•
Solution 5: Service the product
Solution 1: Reset the product...

Make sure you have the following materials available:
•A lint-free cloth, or any soft material that will not come apart or leave fibers.
• Distilled, filtered, or bottled water (tap water might contain contaminants that can
damage the print cartridges).
To clean the rollers
1. Turn off the product and remove the power cord.
2. Press in the tab on the left side of the rear door to release the door. Remove the
door by pulling it away from the product.
3.Dip the lint-free cloth into the purified or...

NOTE:For this issue, there is not a problem with your ink supplies. Therefore,
replacing the ink cartridges or print head is not necessary.
•Solution 1: Use TrueType or OpenType fonts
•
Solution 2: Align the printer
•
Solution 3: Clean the print head
Solution 1: Use TrueType or OpenType fonts Solution: Use TrueType or OpenType fonts to ensure that the product is able to
print smooth fonts. When selecting a font, look for the TrueType or OpenType icon.
TrueType iconOpenType icon
Cause: The font was a...

Solution 3: Clean the print headSolution: If the previous solutions did not resolve the issue, try cleaning the print
head.
After cleaning the print head, print a self-test report. Evaluate the self-test report to
see if the print quality problem still exists.
For more information, see:
•“
Clean the print head” on page 64
•“
Print and evaluate a self-test report” on page 65
Cause: The print head needed to be cleaned.
The product prints slowly
Try the following solutions if the product is printing very...