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HP Photosmart D5463 User Manual

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Page 111

Make sure that you remove all paper from the input tray before loading the envelopes.
For more information, see:
“
Load envelopes” on page 23
Cause: A stack of envelopes was loaded incorrectly.
Text or graphics are cut off at the edge of the page
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.
•
Solution 1: Check the...

Page 112

Solution 2: Check the layout of the documentSolution: Make sure the layout of the document you are trying to print fits on a paper
size supported by the product.
To preview the print layout
1. Load the correct paper size into the input tray.
2. Preview your print job before sending it to the product.
In most software applications, click the  File menu, and then click  Print Preview.
3. Check the graphics in the document to make sure that the current size fits within
the printable area of the product.
4....

Page 113

A blank page came out while printing
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.
•
Solution 1: Remove any extra pages or lines at the end of the document
•
Solution 2: Load paper in the input tray
Solution 1: Remove any extra pages or lines at the end of the document Solution: Open the document file in your...

Page 114

My memory card no longer works in my digital cameraSolution: Reformat your memory card in your  camera or format your memory card
on a Windows computer by selecting the FAT format instead of FAT32. For more
information, see the documentation that came with your digital camera.
Cause: You formatted the card on a Windows XP computer. By default, Windows
XP will format a memory card of 8 MB or less and 64 MB or more with the FAT32
format. Digital cameras and other products use the FAT (FAT16 or FAT12)...

Page 115

If this did not solve the issue, try the next solution.
Solution 3: Remove the additional memory cardSolution: If you have inserted more than one memory card, remove one of the
memory cards. You can use only one memory card at a time.
If you have a memory card and a storage device connected, remove the storage
device. You can use only one at a time.
Cause: You had inserted more than one memory card, or you had inserted a
memory card and a storage device at the same time.
Solution 4: Reformat the memory...

Page 116

Solution 1: Remove and reinsert the memory cardSolution: Remove and reinsert the memory card. You might have inserted it
incorrectly. Turn the memory card so that the label faces up and the contacts are
facing the product, and then push the card forward into the appropriate slot until the
Photo light turns on.
If the problem continues, the memory card might be defective.
For more information, see:
“
Insert a memory card or storage device” on page 51
Cause: The product detected an error with the memory...

Page 117

Cause:The HP Photosmart Software was not installed.
If this did not solve the issue, try the next solution.
Solution 2: Turn on the product Solution: Turn on the product.
Cause: The product was turned off.
If this did not solve the issue, try the next solution.
Solution 3: Turn on the computer Solution: Turn on the computer
Cause: The computer was turned off.
If this did not solve the issue, try the next solution.
Solution 4: Check the connection from the product to your computer Solution: Check the...

Page 118

Photos in a connected digital camera with PictBridge do not print
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.
•
Solution 1: Set the camera to PictBridge mode
•
Solution 2: Save the photos in a supported file format
•
Solution 3: Select photos on the camera for printing
Solution 1: Set the cam era to PictBridge...

Page 119

•The product is printing on a non-printable area of my disc
•
The design is not centered on my disc
•
The ink on the CD/DVD is not drying
•
The product reports a CD/DVD size mismatch error
•
The CD/DVD holder is stuck in the storage area
The product does not detect the CD/DVD holder
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue...

Page 120

Solution 2: Remove the CD/DVD holder from the storage areaSolution: Remove the CD/DVD holder from the storage area below the main input
tray. Lower the CD/DVD tray (located below the control panel).
Make sure you loaded a printable disc onto the CD/DVD holder with the printable side
up. Push the CD/DVD holder forward into the CD/DVD tray until the lines on the holder
line up to the white lines on the tray. The end of the holder marked with arrows goes
into the CD/DVD tray first.
Cause: You inserted the...
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