HP Photosmart C8183 User Manual

Solution:Make sure you have an active network connection.
To make sure your network connection is active
1. If the connections are secure, turn off the power on the HP All-in-One, and then
turn it on again. Press the  On button on the control panel  to turn the HP All-in-
One off, and press it again to turn the device on. Also, turn off the power on your
router or hub, and then turn it on again.
2. Check the cable connections from the HP All-in-One to your gateway, router, or
hub to ensure connections...

This section contains the following topics:
•
During wireless network setup you do not see the SSID (network name) displayed
•
Weak signal
•
Cannot connect to network during setup
•
Invalid WEP key duri ng wireless setup
•
Invalid passphrase during wireless setup
•
The Printer Not Found screen appears during installation
During wireless network setup you do not see the SSID (network name)
displayed Cause: Your wireless router is not broadcasting its network name (SSID) because
the  Broadcast SSID...

Weak signalCause: The HP All-in-One is too far away from the wireless router or there is
interference.
Solution: In order to establish a good signal between the HP All-in-One and
wireless router, you might have to experiment a bit. Assuming the equipment is
functioning properly, try doing the following things separately or in combination:
• If there is a long distance between your  computer or wireless router and the
HP All-in-One, move them closer together.
• If there are metal objects (such as a metal...

filtering on your wireless router, make sure the MAC address of the HP All-in-One is
on the list of acceptable MAC addresses.
Invalid WEP key during wireless setupCause: If you are using WEP security, you might have entered the WEP key
incorrectly during the  wireless setup process.
Solution: During the wireless setup process, you might have entered the WEP key
incorrectly. Some wireless routers provide  up to four WEP keys. The HP All-in-One
uses the first WEP key (selected by the wireless router as...

NOTE:The HP All-in-One functionality will be limited during VPN sessions.
Cause: The HP All-in-One is not turned on.
Solution: Turn on the HP All-in-One.
Print quality troubleshooting
If you are having problems with print quality, try the solutions in this section and observe
the following guidelines:
•Replace refilled or empty ink cartridges with genuine HP ink cartridges.
• Check the device settings to make sure that the print mode and paper selection is
correct for the paper and the task.
For more...

Solution:Use HP Premium Papers or any other paper type that is appropriate for
the HP All-in-One.
Cause: The print head needs to be cleaned.
Solution: Clean the print head, and then print a self-test report. Check the color
blocks in the report for any pr oblems. If the color blocks show print quality problems,
perform a printer alignment.
If the problem persists after cleaning and aligning, contact HP support for help. Go
to:
www.hp.com/support
If prompted, choose your country/region, and then click...

Cause:The print head needs to be cleaned.
Solution: Clean the print head, and then print a self-test report. Check the color
blocks in the report for any problems. If the  color blocks show print quality problems,
perform a printer alignment.
If the problem persists after cleaning and aligning, contact HP support for help. Go
to:
www.hp.com/support
If prompted, choose your country/region, and then click  Contact HP for information
on calling for te chnical support.
For more information, see:
•“
Clean...

If the problem persists, use the software you installed with the HP All-in-One or
another software application to rotate your image 180 degrees so that the light blue,
gray, or brown hues in your image do not print at the bottom of the page.
For more information, see:
“
Information on paper” on page 147
Colors run into each other on the printoutCause: The print or copy quality setting is set too high for the type of paper loaded
in the HP All-in-One.
Solution: Check the quality setting. Use a lower...

If prompted, choose your country/region, and then click Contact HP for information
on calling for te chnical support.
For more information, see:
•“
Clean the print head” on page 139
•“
Print a self-test re port” on page 131
•“
Align the printer” on page 138
Printouts have horizontal streaks or lines
Cause: The paper is not feeding properly or is loaded incorrectly.
Solution: Make sure the paper is loaded correctly.
For more information, see:
“
Load full-size paper” on page 65
Cause: The copy or print...

Printouts are faded or have dull colorsCause: The copy or print paper type setting is incorrect.
Solution: Load high-quality paper in the input tray and print the image with a high
print quality setting, such as  Best, Maximum dpi , or High Resolution . Always make
sure the paper you are printing on is flat. For best results when printing images, use
HP Premium Plus Photo Paper.
If the problem persists, use the software you installed with the HP All-in-One or
another software application to rotate your...