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HP Photosmart C8183 User Manual

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Page 191

Solution:If you want to enlarge a photo to fit a full-size page without cropping the
edges, use  Fit to Page.
For more information, see:
•“
Resize an original to fit onto letter or A4 paper” on page 127
•“
Resize an original using custom settings” on page 128
Cause: The original is larger than the paper in the input tray.
Solution: If your original is larger than the paper in the input tray, use the  Fit to
Page  feature to reduce your original to fit on the paper in the input tray.
For more...

Page 192

Firmware revision mismatchCause: The revision number of the HP All-in-One firmware does not match the
revision number of the software.
Solution: To find support and warranty information, go to the HP Web site at
www.hp.com/support . If prompted, choose your country/region, and then click
Contact HP  for information on calling for technical support.
Mechanism error
Cause: The HP All-in-One has a paper jam.
Solution: Clear the paper jam.
For more information, see:
“
Clear paper jams” on page 147
Cause:...

Page 193

Cause:The paper is not feeding properly or is loaded incorrectly.
Solution: Make sure you have paper loaded correctly in the photo tray.
Cause:There might be too much paper loaded in the photo tray.
Solution: Do not overload the photo tray; make sure the stack of photo paper fits
within the photo tray and is no higher than the top of the paper-width guide.
Cause: Two or more pieces of paper might be stuck together.
Solution: Remove the paper from the photo tray and shuffle the paper so it does
not stick...

Page 194

Solution:Wait until the drive has finished performing its operation, then try again.
File messages
The following is a list of file-related error messages:
•
Error reading or writing the file
•
Unreadable files. NN files could not be read
•
Photos not found
•
File not found
•
File format not supported
•
Invalid file name
•
Supported file types for the HP All-in-One
•
File corrupted
Error reading or writing the file Cause: The HP All-in-One software could not open or save the file.
Solution: Check to see...

Page 195

File not foundCause: There is not enough available memory  on your computer to create a print
preview file.
Solution: Close some applications and try the task again.
File format not supported
Cause: The HP All-in-One software did not recognize or support the file format of
the image you are trying to open or save. If th e file extension indicates it is a supported
file type, the file might be corrupted.
Solution: Open the file in another application, and save it in a format that the HP All-
in-One...

Page 196

If the file system on the card is corrupt, reformat the memory card in your digital
camera.
CAUTION: Reformatting the memory card will delete any photos stored on the
card. If you have previously transferred the photos from your memory card to a
computer, try printing the photos from the computer. Otherwise, you will need to
retake any photos you might have lost.
General user messages
The following is a list of messages related to common user errors:
•
Cannot crop
•
Memory card error
•
Disconnected
•
No...

Page 197

Solution:Remove all but one memory card. The HP All-in-One reads the remaining
memory card and displays the first photo stored on the memory card.
Cause: You have inserted a Compact Flash memory card backwards or upside
down.
Solution: Remove the memory card and reinse rt it correctly. The label of the
Compact Flash card faces up and should be readable as you insert it into the slot.
Cause: You have not fully inserted the memory card.
Solution: Remove the memory card and reinsert  it in the memory card...

Page 198

Solution:Insert a memory card into the appropriate slot on the HP All-in-One,
connect a storage device to the front USB port, or insert a CD/DVD label side up in
the LightScribe-enabled CD/DVD drive, and then try the task again.
Card access error
Cause: There are two or more memory cards inserted into the HP All-in-One at the
same time.
Solution: Remove all but one memory card. The HP All-in-One reads the remaining
memory card and displays the first photo stored on the memory card.
Cause: You have...

Page 199

Solution:Make sure you fully insert the memory card into the appropriate slot on
the HP All-in-One.
If the memory card is not inserted properly, the HP All-in-One will not respond and
the Photo light (near the memory card slots) will not turn on.
After the memory card has been inserted properly, the Photo light will blink for a few
seconds, and then remain lit.
Card is damaged
Cause: You formatted the card on a Windows XP computer. By default, Windows
XP will format a memory card of 8 MB or less and 64...

Page 200

Flip LightScribe discCause: The CD/DVD is placed upside down in  the drive, so you cannot copy photos
to, or print a LightScribe text label on, the CD/DVD.
Solution: Remove the CD/DVD from the drive, flip it over before reinserting it, and
try again.
Unrecognized Disc
Cause: The disc in the LightScribe drive is not recognized.
Solution: Ensure that the disc in the drive is a LightScribe disc and is inserted with
the label side down.
If your LightScribe disc is still not recognized, dirt or smudges may...
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