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HP Photosmart C8183 User Manual

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Page 181

The HP All-in-One does not read the memory card or storage deviceCause: The card is inserted backwards or upside down.
Solution: Turn the memory card so that the label side is up and the contacts are
facing the HP All-in-One, and then push the card forward into the appropriate slot until
the Photo light turns on.
If the memory card is not inserted properly, the HP All-in-One will not respond and
the Photo light (near the memory card slots) will not turn on.
After the memory card has been inserted...

Page 182

light remains solid. Removing a memory card while it is being accessed might corrupt
information on the card or damage the HP All-in-One and card.
The Attention light blinks when I insert my memory card or storage deviceCause: The HP All-in-One has detected  an error with the memory card.
Solution: Remove and reinsert the memory card. You might have inserted it
incorrectly. Turn the memory card so that the label side is up and the contacts are
facing the HP All-in-One, and then push the card forward...

Page 183

computer. After the cable is connected properly, turn the HP All-in-One off and then
on again.
If the HP All-in-One is network-connected, check physical network connections and
make sure the network is operational. Once you verify network connectivity, retry the
task.
For more information, see:
•“
Communication problems over a USB connection” on page 145
•“
Network troubleshooting” on page 158
Memory card or storage device is not available
Cause: If this message appears on your display, it means that...

Page 184

The CIFS server is included in all network-connected HP All-in-One devices. It
provides network drive letter access to the memory card or storage device in the
HP All-in-One. This lets you read/write files on the network from the memory card or
storage device in the HP All-in-One. The CIFS server appears on your computer as
a network drive. In addition to reading/writing files from your memory card or storage
device, you can also create folders and store other information.
Solution:If a file name was...

Page 185

•Text format is incorrect
•
Text is incorrect or missing
•
The scan feature does not work
Scan halts Cause: The computer system re sources might be low.
Solution: Turn off the HP All-in-One and then turn it back on. Turn off the computer
and then turn it back on.
If this does not work, try changing the scan to a lower resolution.
Scan fails
Cause: The computer is not turned on.
Solution: Turn on your computer.
Cause:Your computer is not connected to the HP All-in-One by a USB cable or
network cable....

Page 186

Solution:Load your original print side down on the right front corner of the glass.
Scanned image is incorrectly cropped
Cause: The software is set to automa tically crop scanned pictures.
Solution: The Autocrop  feature crops anything that is not part of the main image.
Sometimes this might not be what you want. In that case, you can turn off
autocropping and crop the scanned image manually, or not at all.
Scanned image has incorrect page layout
Cause: Automatic cropping is changing the page layout....

Page 187

Text is incorrect or missingCause: The brightness is not set correctly.
Solution: Adjust the brightness, and then rescan the original.
Cause:Debris might be stuck on the glass or on the back of the document lid. This
can cause poor-quality scans.
Solution: Clean the glass and lid backing.
For more information, see:
•“
Clean the lid backing” on page 134
•“
Clean the glass” on page 133
Cause: The scan document settings are not set to the correct optical character
recognition (OCR) language. The  OCR...

Page 188

•Fit to Page is not working as expected
•
A borderless copy has white space around the edges
•
The image is cropped when I make a borderless copy
•
The printout is blank
Copies are too light or too dark Cause: The Lighter / Darker  setting for the HP All-in-One is set too light or too dark.
Solution: Adjust the lightness and darkness of the copies.
For more information, see:
“
Adjust the lightness and darkness of your copy” on page 125
Cause: The original you are copying is overexposed.
Solution: Try...

Page 189

Solution:Clear the paper jam and remove any torn paper that remains in the HP All-
in-One.
For more information, see:
“
Clear paper jams” on page 147
Parts of the original do not appear or are cut off
Cause: The original is placed incorrectly on the glass.
Solution: Reload the original on the glass.
For more information, see:
“
Load originals” on page 57
Cause: The original fills the entire sheet.
Solution: If the image or text on your original fills the entire sheet with no margins,
use the  Fit to...

Page 190

Solution:Reload the original on the glass.
For more information, see:
“
Load originals” on page 57
Cause: Debris might be stuck on the glass or on the back of the document lid. The
HP All-in-One interprets anything it detects on the glass as part of the image.
Solution: Turn off the HP All-in-One, and then use a soft cloth to wipe the glass
and the back of the document lid.
For more information, see:
•“
Clean the glass” on page 133
•“
Clean the lid backing” on page 134
A borderless copy has white space...
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