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HP Photosmart C8183 User Manual

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Page 201

Solution:Leave the sheet in the output tray until the message disappears. If it is
necessary to remove the printed sheet before the message disappears, carefully hold
the printed sheet on the underside or the edges, and place it on a flat surface to dry.
Out of paper
Cause: There is not enough paper in the input tray.
Solution: If the HP All-in-One is out of paper or there are only a few sheets
remaining, load more paper in the input tray. If there is paper in the input tray, remove
the paper, tap the...

Page 202

Wrong paper widthCause: The print setting chosen for the print job does not match the paper loaded
in the HP All-in-One.
Solution: Change the print setting or load the appropriate paper in the input tray.
For more information, see:
“
Information on paper” on page 147
“
Change the print settings for the current job” on page 76
“
Load paper” on page 64
Power and connection messages
The following is a list of power- and connection-related error messages:
•
Communication test failed
•
HP All-in-One not...

Page 203

HP All-in-One not foundCause: This error applies only to USB-connected devices. The USB cable is not
plugged in properly.
Solution: If the HP All-in-One is not properly connected to the computer,
communication errors can occu r. Make sure the USB cable is securely connected to
the HP All-in-One and the computer, as shown below.
For more information, see:
“
Communication problems over a USB connection” on page 145
Improper shutdown
Cause: The last time the HP All-in-One was used, it was not turned off...

Page 204

Solution:If the HP All-in-One is not properly connected to the computer,
communication errors can occu r. Make sure the USB cable is securely connected to
the HP All-in-One and the computer, as shown below.
For more information, see:
“
Communication problems over a USB connection” on page 145
Ink cartridge messages
The following is a list of ink cartridge error messages:
•
Calibration error
•
Cannot print
•
Incorrect ink cartridge(s)
•
The following ink cartridges cannot be used after device...

Page 205

Calibration errorCause: An incorrect type of paper is loaded in the input tray.
Solution: If you have color or photo paper loaded in the input tray when the printer
aligns, the calibration might fail. Load unused plain white letter or A4 paper into the
input tray, and then follow the prompts on the display to continue.
Cannot print
Cause: The indicated ink cartridge(s) are out of ink.
Solution: Replace the indicated ink cartridge(s) immediately so that you can
resume printing.
The HP All-in-One cannot...

Page 206

cartridges that the HP All-in-One supports, see the printed documentation that came
with the HP All-in-One.
For more information, see:
“
Replace the ink cartridges” on page 135
Cause:The ink cartridge(s) are not intended for use in this device.
Solution: Contact HP support. Go to:
www.hp.com/support
If prompted, choose your country/region, and then click  Contact HP for information
on calling for technical support.
Ink cartridge problem
Cause: The indicated ink cartridge(s) are missing or are damaged....

Page 207

Solution:Turn the HP All-in-One off, unplug the power cord, and wait 10 seconds.
Then, plug the power cord back in and turn the device on.
If you continue to receive this message, write down the error code provided in the
message, and then contact HP support. Go to:
www.hp.com/support
If prompted, choose your country/region, and then click  Contact HP for information
on calling for te chnical support.
Ink cartridge(s) are expired
Cause: The ink in the indicated ink cartridge(s) is at the expiration...

Page 208

Solution:Replace the indicated ink cartridge with the previous ink cartridge during
the maintenance procedure. After the maintenance procedure is complete, you can
insert the new ink cartridge.
For more information, see:
“
Replace the ink cartridges” on page 135
Non-HP ink
Cause: The HP All-in-One detected non-HP ink.
Solution: Replace the indicated ink cartridge(s).
HP recommends that you use genuine HP ink cartridges. Genuine HP ink cartridges
are designed and tested with HP printers to help you...

Page 209

Solution:Remove any objects that are blocking the print head assembly.
To clear the print head assembly
1. Open the ink cartridge door by lifting from the front center of the device, until the
door locks into place.
2.Remove any objects that are blocking the print head assembly, including any
packing materials.
3. Turn the HP All-in-One off, then turn it on again.
4. Close the ink cartridge door.
Print head failure
Cause: The print head assembly or the ink  delivery system has failed and the
HP...

Page 210

www.hp.com/support
If prompted, choose your country/region, and then click Contact HP for information
on calling for technical support.
Replace ink cartridges soon
Cause: The indicated ink cartridge is estimated to be low on ink and might need to
be replaced soon.
Solution: You might be able to continue printing for a short period of time with ink
remaining in the print head assembly. Replace the indicated ink cartridge(s) or follow
the prompts on the display or computer screen to continue.
For more...
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