HP Photosmart C8183 User Manual

Cause:The print head needs to be cleaned.
Solution: Clean the print head, and then print a self-test report. Check the color
blocks in the report for any problems. If the  color blocks show print quality problems,
perform a printer alignment.
If the problem persists after cleaning and aligning, contact HP support for help. Go
to:
www.hp.com/support
If prompted, choose your country/region, and then click  Contact HP for information
on calling for te chnical support.
For more information, see:
•“
Clean...

Solution:Load paper with the side you want to print on facing down. For example,
if you are loading glossy  photo paper, load the paper  with the glossy side down.
For more information, see:
“
Load paper” on page 64
Printouts have vertical streaks Cause: The paper type is not suitable for the HP All-in-One.
Solution: Use HP Premium Papers or any other paper type that is appropriate for
the HP All-in-One.
Printouts are slanted or skewed
Cause: The paper is not feeding properly or is loaded incorrectly....

Solution:If the HP All-in-One is out of paper or there are only a few sheets
remaining, load more paper in the input tray. If there is paper in the input tray, remove
the paper, tap the stack of paper against a flat surface, and reload the paper into the
input tray. Follow the prompts on the display or the computer screen to continue your
print job.
For more information, see:
“
Load paper” on page 64
Print troubleshooting
Use this section to solve these printing problems:
•
Envelopes print incorrectly...

Borderless printing produces unexpected resultsCause: Printing a borderless image from a non-HP software application produces
unexpected results.
Solution: Try printing the image from the photo imaging software that came with
the HP All-in-One.
The HP All-in-One is not responding
Cause: The HP All-in-One is busy with another task.
Solution: If the HP All-in-One is performing another task such as copying or
scanning, your print job will be delayed until the HP All-in-One completes the current
task.
Some...

Solution:If the HP All-in-One is not properly connected to the computer,
communication errors can occur. Make sure the USB cable is connected to the HP All-
in-One and the computer as shown below.
If the connections are secure, and nothing has printed several minutes after you sent
a print job to the HP All-in-One, check the status of the HP All-in-One. In the
HP Photosmart Software, click  Status.
For more information, see:
“
I connected the USB cable, but I am having problems using the HP All-in-One...

Solution:A print job might remain in the queue after it has been cancelled. The
cancelled print job jams the queue and prevents the next print job from printing.
From your computer, open the printer folder and see if the cancelled job remains in
the print queue. Try to delete the job from the queue. If the print job remains in the
queue, try one or both of the following:
• Disconnect the USB cable from the HP All-in-One, restart the computer, and then
reconnect the USB cable to the HP All-in-One.
• Shut...

Cause:The computer is not communicating with the HP All-in-One.
Solution: If the HP All-in-One is not properly connected to the computer,
communication errors can occur. Make sure the USB cable is connected to the HP All-
in-One and the computer as shown below.
If the connections are secure, and nothing has printed several minutes after you sent
a print job to the HP All-in-One, check the status of the HP All-in-One. In the
HP Photosmart Software, click  Status.
For more information, see:
“
I connected...

Solution:Print the document in reverse order. When the document finishes
printing, the pages will be in correct order.
For more information, see:
“
Print a multiple-page document in reverse order” on page 89
The margins are not printing as expected
Cause: The margins are not set correctly in your software application.
Solution: Check the prin ter margins.
Make sure the margin settings for the document do not exceed the printable area of
the HP All-in-One.
To check your margin settings
1. Preview your...

For more information, see:
“
Load envelopes” on page 68
Text or graphics are cut off at the edge of the pageCause: The margins are not set correctly in your software application.
Solution:
To check your margin settings
1. Preview your print job before sending it to the HP All-in-One.
2. Check the margins.
The HP All-in-One uses the margins you have set in your software application,
as long as they are greater than the minimum margins the HP All-in-One supports.
3. Cancel the print job if the margins are...

A blank page came out while printingCause: The document you are printing contains an additional blank page.
Solution: Open the document file in your software application and remove any extra
pages or lines at the end of the document.
Cause: The HP All-in-One picked up two sheets of paper.
Solution: If the HP All-in-One has only a few sheets remaining, load more paper in
the input tray. If there is plenty of paper in  the input tray, remove the paper, tap the
stack of paper against a flat surface, and...