HP Photosmart C4480 User Manual
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To clean the glass 1.Turn off the product, unplug the power cord, and raise the lid. 2. Clean the glass with a soft cloth or sponge slightly moistened with a nonabrasive glass cleaner. CAUTION: Do not use abrasives, acetone, benzene, or carbon tetrachloride on the glass, since they can damage it. Do not place or spray liquid directly on the glass. The liquid might seep under the glass and damage the product. 3. Dry the glass with a dry, soft, lint-free cloth to prevent spotting. 4. Turn on the product. Clean the lid backing Minor debris can accumulate on the white document backing located underneath the lid of the HP All-in-One. To clean the lid backing 1.Turn off the product, unplug the power cord, and raise the lid. 2. Clean the white document backing with a soft cloth or sponge slightly moistened with a mild soap and warm water. Wash the backing gently to loosen debris. Do not scrub the backing. 3.Dry the backing with a dry, soft, lint-free cloth. CAUTION: Do not use paper-based wipes, as these might scratch the backing. 4.If further cleaning is needed, repeat the previous steps using isopropyl (rubbing) alcohol, and wipe the backing thoroughly with a damp cloth to remove any residual alcohol. CAUTION: Be careful not to spill alcohol on the glass or exterior of the product, as this might damage it. 5. Plug in the power cord, and then turn on the product. Chapter 11 68 Maintain the HP All-in-One Maintain the HP All-in-One
Print a self-test report If you are experiencing problems with printing, print a self-test report before you replace the print cartridges. This report provides useful information on several aspects of your product, including your print cartridges. To print a self-test report 1. Load letter or A4 unused plain white paper into the input tray. 2. Press and hold the Cancel button and then press the Start Copy Color button. The product prints a self-test report, which might indicate the source of the printing problem. A sample of the ink test area of the report is shown below. 3. Make sure the test patterns show a complete grid and the thick color lines are complete. • If more than a few lines in a pattern are broken, this might indicate a problem with the nozzles. You might need to clean the print cartridges. • If the black line is missing, faded, streaked, or shows lines, this might indicate a problem with the black or photo print cartridge in the right slot. • If any of the color lines are missing, faded, streaked, or show lines, this might indicate a problem with the tri-color print cartridge in the left slot. Related topics •“ Clean the print cartridges” on page 79 •“ Replace the print cartridges” on page 71 •“ Align the print cartridges” on page 78 Work with print cartridges To ensure the best print quality from the HP All-in-One, you will need to perform some simple maintenance procedures. This section provides guidelines for handling the print cartridges and instructions for replacing, aligning, and cleaning the print cartridges. You might also need to check your print cartridges if a message appears on the screen. Work with print cartridges 69 Maintain the HP All-in-One
This section contains the following topics: • Handle the print cartridges • Check the estimated ink levels • Replace the print cartridges • Use a photo print cartridge • Use the print cartridge protector • Remove ink from y our skin and clothing • Ink-backup mode • Advanced print cartridge maintenance Handle the print cartridges Before you replace or clean a print cartridge, you should know the part names and how to handle the print cartridges. 1Copper-colored contacts 2Plastic tape with pink pull tab (m ust be removed before installing) 3Ink nozzles under tape Hold the print cartridges by their black plastic sides, with the label on top. Do not touch the copper-colored contacts or the ink nozzles. NOTE:Handle the print cartridges carefully. Dropping or jarring cartridges can cause temporary printing problems, or even permanent damage. Check the estimated ink levels You can easily check the ink supply level to determine how soon you might need to replace a print cartridge. The ink supply level shows an estimate of the amount of ink remaining in the print cartridges . Actual ink levels may vary. Chapter 11 70 Maintain the HP All-in-One Maintain the HP All-in-One
TIP:You can also print a self-test report to see if your print cartridges might need to be replaced. NOTE: If the print cartridges were used before being installed in the product, or have been refilled, the estimated ink levels on the Estimated Ink levels tab may be inaccurate or unavailable. NOTE: Ink from the cartridges is used in the printing process in a number of different ways, including in the initialization process, which prepares the product and cartridges for printing, and in print head servicing, which keeps print nozzles clear and ink flowing smoothly. In addition, some residual ink is left in the cartridge after it is used. For more information, see www.hp.com/go/inkusage . To check the ink levels from the HP Photosmart Software 1.In the HP Solution Center, click Settings, point to Print Settings , and then click Printer Toolbox . NOTE:You can also open the Printer Toolbox from the Print Properties dialog box. In the Print Properties dialog box, click the Features tab, and then click the Printer Services button. The Printer Toolbox appears. 2. Click the Estimated Ink Level tab. The estimated ink levels for the print cartridges appear. Replace the print cartridges Follow these instructions when you need to replace print cartridges. NOTE: When the ink level for the print cartridge is low, a message appears on the display. You can al so check the ink levels by using the Printer Toolbox available through the HP Photosmart Software on your computer or through the Print Properties dialog box on your computer. If you do not already have replacement print cartridges for the HP All-in-One, go to www.hp.com/buy/supplies . If prompted, choose your country/region, follow the prompts to select your product, and then click one of the shopping links on the page. NOTE: At this time, some portions of the HP Web site are available in English only. Choose the right cartridge combination Choose the best combination of cartridges for your print job: •Everyday printing: Use a black cartridge along with a tri-color cartridge. • Color photos: Use a photo cartridge along with a tri-color cartridge. Work with print cartridges 71 Maintain the HP All-in-One
To replace the print cartridges 1.Make sure the product is turned on. CAUTION: If the product is turned off when you open the print cartridge door to access the print cartridges, it will not release the cartridges for changing. You might damage the product if the print cartridges are not docked safely when you try to remove them. 2. Make sure you have letter or A4 unused plain white paper loaded in the input tray. 3. Open the print cartridge door. The print carriage moves to the far right side of the product. 4.Wait until the print carriage is idle and silent. Lightly press down on a print cartridge to release it, and then pull the print cartridge toward you out of its slot. If you are replacing the tri-color print cartridge, remove the print cartridge from the slot on the left. Chapter 11 72 Maintain the HP All-in-One Maintain the HP All-in-One
If you are replacing the black or photo print cartridge, remove the print cartridge from the slot on the right. 1Print cartridge slot for the tri-color print cartridge 2Print cartridge slot for the black and photo print cartridges TIP:If you are removing the black print cartridge in order to install the photo print cartridge, store the black print cartridge in the print cartridge protector or an airtight plastic container. 5. Remove the new print cartridge from its packaging and, being careful to touch only the black plastic, gently remove the plastic tape by using the pink pull tab. 1Copper-colored contacts 2Plastic tape with pink pull tab (must be removed before installing) 3Ink nozzles under tape CAUTION: Do not touch the copper-colored contacts or ink nozzles. Also, do not re-tape the print cartridges. Doing so can result in clogs, ink failure, and bad electrical connections. Work with print cartridges 73 Maintain the HP All-in-One
6.Hold the print cartridge with the HP logo on top, and insert the new print cartridge into the empty cartridge slot. Make sure you push the print cartridge in firmly until it snaps into place. If you are installing the tri-color print cartridge, slide it into the left slot. If you are installing a black or photo print cartridge, slide it into the right slot. 7.Close the print cartridge door. 8.When prompted, press OK. The product prints a print cartridge alignment page. NOTE: If you have colored paper loaded in the input tray when you align the print cartridges, the alignment will fail. Load unused plain white paper into the input tray, and then try the alignment again. 9. Load the page print side down on the right front corner of the glass, and then press OK to scan the page. 10. When the On button stops flashing, the alignmen t is complete. Remove the alignment page and recycle or discard it. Chapter 11 74 Maintain the HP All-in-One Maintain the HP All-in-One
Related topics “ Align the print cartridges” on page 78 Use a photo print cartridge You can optimize the quality of the color photos you print and copy with the HP All-in- One by purchasing a photo print cartridge. Remove the black print cartridge and insert the photo print cartridge in its place. With the tri-color print cartridge and photo print cartridge installed, you have a six-ink system, which provides enhanced quality color photos. When you want to print regular text documents, swap the black print cartridge back in. Use a print cartridge protector or an airtight plastic container to keep your print cartridge secure when it is not being used. Related topics •“ Replace the print cartridges” on page 71 •“ Use the print cartridge protector” on page 75 Use the print cartridge protector In some countries/regions, when you purchase a photo print cartridge, you might also receive a print cartridge protector. In other countries/regions, a print cartridge protector comes in the box with the HP All-in-One. If neither your print cartridge nor the HP All-in- One came with a print cartridge protector, you can use an airtight plastic container to protect your print cartridge. NOTE: If you use a plastic container, make sure the ink nozzles on the print cartridge do not touch the plastic. The print cartridge protector is designed to keep a print cartridge secure and prevent it from drying out when it is not being used. Whenever you remove a print cartridge from the HP All-in-One with the intention of using it again later, store it in the print cartridge protector. For example, store the black print ca rtridge in a print cartridge protector if you are removing it so you can print high-quality photos with the photo and tri-color print cartridges. Work with print cartridges 75 Maintain the HP All-in-One
To insert a print cartridge into the print cartridge protector ▲Place the print cartridge into the print cartridge protector at a slight angle and snap it securely into place. To remove the print cartridge from the print cartridge protector ▲Press down on the top of the print cartridge protector to release the print cartridge, and then gently remove the print cartridge out of the print cartridge protector. Remove ink from your skin and clothing Follow these instructions to remove ink from your skin and clothing: SurfaceRemedy SkinWash the area with an abrasive soap. White fabricWash the fabric in cold water and use chlorine bleach. Color fabricWash the fabric in cold water and use sudsy ammonia. CAUTION: Always use cold water to remove ink from fabric. Warm or hot water can set the ink into the fabric. Chapter 11 76 Maintain the HP All-in-One Maintain the HP All-in-One
Ink-backup mode Use the ink-backup mode to operate the HP All-in-One with only one print cartridge. The ink-backup mode is initiated when a print cartridge is removed from the print cartridge carriage. During ink-backup mode, the product can only print jobs from the computer. You cannot initiate a print job from the control panel (such as copying or scanning an original). NOTE: When the HP All-in-One operates in ink-backup mode, a message is displayed on screen. If the me ssage is displayed and two print cartridges are installed in the product, verify that the protective piece of plastic tape has been removed from each print cartridge. When plastic tape covers the print cartridge contacts, the product cannot detect that the print cartridge is installed. For more information about ink-backup mode, see the following topics: • Ink-backup mode output • Exit ink-backup mode Ink-backup mode output Printing in ink-backup mode slows the HP All-in-One and affects the quality of printouts. Installed print cartridgeResult Black print cartridgeColors print as grayscale. Tri-color print cartridgeColors print but black is gr ayed and is not a true black. Photo print cartridgeColors print as grayscale. NOTE:HP does not recommend using the photo print cartridge for ink-backup mode. Exit ink-backup mode Install two print cartridges in the HP All-in-One to exit ink-backup mode. For information about installing a print cartridge, see “ Replace the print cartridges” on page 71 . Advanced print cartridge maintenance If you are experiencing problems with printing, you might have a problem with one or both of the print cartridges. You should perform the procedures in the following sections only when directed to do so for resolving print quality issues. Performing the aligning and cleaning proc edures unnecessarily can waste ink and shorten the life of the cartridges. If you receive an error message about the print cartridges, see “ Print cartridge messages” on page 199 for more information. This section contains the following topics: • Align the print cartridges • Clean the print cartridges Work with print cartridges 77 Maintain the HP All-in-One