HP Photosmart C4345 User Manual
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Page 201
To set up the product on a shared fax/voice line with a computer dial-up modem and answering machine 1.Find the phone cord that connects from the back of your computer (your computer dial-up modem) to a telephone wall jack. Disconnect the cord from the telephone wall jack and plug it into the port labeled 2-EXT on the back of the product. 2. Using the phone cord supplied in the box with the product, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the...
Page 202
7.(Optional) If your answering machine does not have a built-in phone, for convenience you might want to connect a phone to the back of your answering machine at the OUT port. Figure 14-3 Back view of the product 1Telephone wall jack 2Phone cord connected to the 2-EXT port 3Parallel splitter 4Telephone (optional) 5Answering machine 6Computer with modem 7Phone cord supplied in the box with the product connected to the 1-LINE port 8.If your modem software is set to receiv e faxes to your computer...
Page 203
To set up the product on a shared fax/voice line with a computer dial-up modem and voice mail service 1.Find the phone cord that connects from the back of your computer (your computer dial-up modem) to a telephone wall jack. Disconnect the cord from the telephone wall jack and plug it into the port labeled 2-EXT on the back of the product. 2. Using the phone cord supplied in the box with the product, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on...
Page 204
7.(Optional) Connect a phone to the other open phone port on the parallel splitter. Figure 14-4 Back view of the product 1Telephone wall jack 2Phone cord connected to the 2-EXT port 3Parallel splitter 4Telephone (optional) 5Computer with modem 6Phone cord supplied in the box with the product connected to the 1-LINE port 8.Turn off the Auto Answer setting. 9. Run a fax test. If you pick up the phone before the product answers the call and hear fax tones from a sending fax machine, you will need to...
Page 205
Solution 1: Make sure you set up the product as described in the printed documentationSolution: NOTE: This possible solution applies only in the countries/regions that receive a 2-wire phone cord in the box with the product, including: Argentina, Australia, Brazil, Canada, Chile, China, Colombia, Greece, India, Indonesia, Ireland, Japan, Korea, Latin America, Malaysia, Mexico, Philippines, Poland, Portugal, Russia, Saudi Arabia, Singapore, Spain, Taiwan, Thailand, USA, Venezuela, and Vietnam. This...
Page 206
If the product came with a 2-wire phone cord adapter, you can use it with a 4-wire phone cord, in case the supplied 2-wire phone cord is too short. Attach the 2-wire phone cord adapter to the port labeled 1-LINE on the back of the product. Attach your 4-wire phone cord to the open port on the adapter and to the telephone wall jack. For more information on using the 2-wire phone cord adapter, see the documentation that came with it. For more information on setting up the product, see the printed...
Page 207
If you run the fax test and the product reports that the test failed, read the following information carefully to determine how to correct any problems with your fax setup. Different portions of the fax test might fail for different reasons. • The Fax Hardware Test failed • The Fax Connected to Active Telephone Wall Jack test failed • The Phone Cord Connected to Correct Port on Fax test failed • The Using Correct Type of Phone Cord with Fax test failed • The Fax Line Condition test failed • The Dial...
Page 208
on the back of the product. For more information on setting up the product for faxing, see the printed documentation. 1Telephone wall jack 2Use the phone cord supplied in the box with the product •If you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord connector that plugs into a telephone wall jack.) Try removing the splitter and connecting the product directly to the telephone wall jack. • Try connecting a working phone and phone cord to the telephone wall jack...
Page 209
1Telephone wall jack 2Use the phone cord supplied in the box with the product 2.After you have connected the phone cord to the port labeled 1-LINE, run the fax test again to make sure it passes and the product is ready for faxing. 3. Try to send or receive a test fax. The Using Correct Type of Phone Cord with Fax test failed Solution: •Make sure you used the phone cord supplied in the box with the product to connect to the telephone wall jack. One end of the phone cord should be connected to the port...
Page 210
•Check the connection between the telephone wall jack and the product to make sure the phone cord is secure. The Fax Line Condition test failed Solution: •Make sure you connect the product to an analog phone line or you will not be able to send or receive faxes. To check if your phone line is digital, connect a regular analog phone to the line and listen for a dial tone. If you do not hear a normal sounding dial tone, it might be a phone line set up for digital phones. Connect the product to an analog...