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HP Photosmart C4345 User Manual

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Page 151

Make sure that you remove all paper from the input tray before loading the envelopes.
For more information, see:
“
Load envelopes” on page 37
Cause: A stack of envelopes was loaded incorrectly.
Text or graphics are cut off at the edge of the page
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.
•
Solution 1: Check the...

Page 152

Solution 2: Check the layout of the documentSolution: Make sure the layout of the document you are trying to print fits on a paper
size supported by the product.
To preview the print layout
1. Load the correct paper size into the input tray.
2. Preview your print job before sending it to the product.
In most software applications, click the  File menu, and then click  Print Preview.
3. Check the graphics in the document to make sure that the current size fits within
the printable area of the product.
4....

Page 153

A blank page came out while printing
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.
•
Solution 1: Remove any extra pages or lines at the end of the document
•
Solution 2: Load paper in the input tray
•
Solution 3: Check the print cartridge
Solution 1: Remove any extra pages or lines at the end of the document...

Page 154

covering the ink nozzles, carefully remove the tape from the print cartridges. Do not
touch the ink nozzles or the copper-colored contacts.
1Copper-colored contacts
2Plastic tape with pink pull tab (must be removed before installing)
3Ink nozzles under tape
Cause: The protective plastic tape was only partially removed from the print
cartridge.
Ink is spraying the inside of the product when I print a photo
Solution: Make sure you load photo paper in the input tray before you print a
borderless print...

Page 155

My memory card no longer works in my digital cameraSolution: Reformat your memory card in your  camera or format your memory card
on a Windows computer by selecting the FAT format. For more information, see the
documentation that came with your digital camera.
Cause: You formatted the card on a Windows XP computer. By default, Windows
XP formats a memory card of 8 MB or less and 64 MB or more with the FAT32 format.
Digital cameras and other products use the  FAT (FAT16 or FAT12) format and cannot...

Page 156

Solution 2: Remove the additional memory cardSolution: Remove one of the memory cards. You can use only one memory card
at a time.
For more information, see:
“
Insert a memory card” on page 61
Cause: You had inserted more than one memory card.
The product does not read the memory card
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the...

Page 157

Solution 3: Remove additional memory cardsSolution: You can insert only one memory card at a time.
If more than one memory card is inserted, the green Photo light (near the memory
card slots) will blink rapidly, and an error message will appear on the computer screen.
Remove the additional memory card to resolve the problem.
Cause: Multiple memory cards were inserted in the product.
If this did not solve the issue, try the next solution.
Solution 4: Reformat the memory card in your digital camera...

Page 158

If this did not solve the issue, try the next solution.
Solution 2: Turn on the productSolution: Turn on the product.
Cause: The product was turned off.
If this did not solve the issue, try the next solution.
Solution 3: Turn on the computer Solution: Turn on the computer
Cause: The computer was turned off.
If this did not solve the issue, try the next solution.
Solution 4: Check the connection from the product to your computer
Solution: Check the connection from the product to your computer. Verify...

Page 159

Copy troubleshooting
Use this section to solve these copy problems:
•
Nothing happens when I try to copy
•
Parts of the original do not appear or are cut off
•
Resize to Fit is not working as expected
•
The image is cropped when I make a borderless copy
•
The printout is blank
•
A borderless copy has white space around the edges
Nothing happens wh en I try to copy
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution...

Page 160

Cause:The original was placed incorrectly on the glass.
If this did not solve the issue, try the next solution.
Solution 3: Wait until the produc t completes the current operation
Solution: Check the On light. If it is blinking, the product is busy.
Cause: The product was busy copying or printing.
If this did not solve the issue, try the next solution.
Solution 4: The product does not support the paper type or envelope Solution: Do not use the product to copy onto envelopes or other papers it does
not...
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