HP Photosmart C4345 User Manual

Solution 3: Rotate the imageSolution: If the problem persists, use the software you installed with the product or
another software application to rotate your image 180 degrees so that the light blue,
gray, or brown hues in your image do not print at the bottom of the page.
For more information, see:
“
Change the page orientation” on page 44
Cause: The photo image had odd hues printed near the bottom of the page.
Printouts have horizontal streaks or lines
Try the following solutions if your printout has...

Solution 3: If the print cartridge was dropped, wait for it to recoverSolution: Allow 30 minutes for the pr int cartridge to recover.
Cause: A tri-color or photo print cartridge was jarred or handled roughly during
installation.
If this did not solve the issue, try the next solution.
Solution 4: Clean the print cartridge nozzles
Solution: Check the print cartridges. If it looks as though there are fibers or dust
around the ink nozzles, clean the ink nozzle area of the print cartridge.
For more...

Check to see if your print cartridge is still under warranty and end of warranty date
has not been reached.
•If the end of warranty date has been reached, purchase a new print cartridge.
• If the end of warranty date has not been reached, contact HP support. Go to
www.hp.com/support . If prompted, choose your country/region, and then click
Contact HP  for information on calling for technical support.
Cause: The print cartridge was damaged.
Printouts are faded or have dull colors
Try the following...

NOTE:There is no problem with the ink supplies and replacing the print
cartridges is unnecessary.
For more information, see:
•“
Recommended papers for printing and copying” on page 30
•“
Information on paper” on page 120
Cause: The wrong kind of paper was loaded in the input tray.
If this did not solve the issue, try the next solution.
Solution 3: If you are making a copy, place a protective sheet on the glass
Solution: If you are making a copy, try placing one or more clear plastic sheet
protectors...

self-test report shows a problem, clean the print cartridges. If the problem persists,
you might need to replace the print cartridges.
For more information, see:
•“
Check the estimated ink levels” on page 92
•“
Print a self-test re port” on page 90
•“
Clean the print cartridges” on page 100
Cause: The print cartridges needed to be cleaned or there was insufficient ink.
If this did not solve the issue, try the next solution.
Solution 6: Replace the print cartridge Solution: Replace the indicated print...

For more information, see:
•“
Set the paper type for printing” on page 43
•“
Change the print speed or quality” on page 44
•“
Print using Maximum dpi” on page 51
•“
Change copy speed or quality” on page 69
Cause: The paper type or print quality settings were set incorrectly.
If this did not solve the issue, try the next solution.
Solution 2: Use a higher quality image Solution: Use a higher resolution image.
If you are printing a photo or graphic,and the resolution is too low, it will be blurry or
fuzzy...

For more information, see:
•“
Recommended papers for printing and copying” on page 30
•“
Information on paper” on page 120
Cause: The wrong kind of paper was loaded in the input tray.
Printouts are slanted or skewed
Try the following solutions if your printout does not appear straight on the page.
•
Solution 1: Make sure the paper is loaded correctly
•
Solution 2: Make sure only one type of paper is loaded
•
Solution 3: Ensure that the rear door is securely installed
Solution 1: Make sure the paper is...

Ink streaks on the back of the paper
Try the following solutions if there is smeared ink on the back of your printout.
•
Solution 1: Print on a page of plain paper
•
Solution 2: Wait while the ink dries
Solution 1: Print on a page of plain paper Solution: Print one or several pages of plain paper to soak up any excess ink in
the product.
To remove excess ink using plain paper
1. Load several sheets of plain paper in the input tray.
2. Wait five minutes.
3. Print a document with little or no text.
4....

Solution 2: Check the print settingsSolution: Check the print settings.
• Check the paper type setting to make sure it matches the type of paper loaded in
the input tray.
• Check the quality setting. Use a higher quality setting to increase the amount of
ink used for printing.
For more information, see:
•“
Set the paper type for printing” on page 43
•“
Change the print speed or quality” on page 44
•“
Print using Maximum dpi” on page 51
•“
Change copy speed or quality” on page 69
Cause: The paper type or...

Solution 4: Contact HP support for serviceSolution: If you have completed all of the steps provided in the previous solutions
and are still having a problem, contact HP support for service.
Go to: 
www.hp.com/support .
If prompted, choose your country/region, and then click  Contact HP for technical
support.
Cause: You might need assistance to enable the product or software to function
properly.
The text edges are jagged
Try the following solutions if the text in your printouts is not sharp and the...