HP Officejet Pro 8500A User Manual

							
To set automatic reduction from the printer control panel
1.Touch right arrow 
, and then select  Setup.
2. Touch  Fax Setup , and then select  Advanced Fax Setup .
3. Touch  Automatic Reduction , and then select On or  Off .
Block unwanted fax numbers
If you subscribe to a caller ID service through your phone provider, you can block
specific fax numbers so the printer does not print faxes received from those numbers.
When an incoming fax call is received, the printer compares the number to the\
 list of
junk fax numbers to determine if the call should be blocked. If the number matches
a number in the blocked fax numbers list, the fax is not printed. (The maximum
number of fax numbers you can block varies by model.)
NOTE: This feature is not supported in all countries/regions. If it is not supported
in your country/region,  Junk Fax Blocker does not appear in the  Fax Options
or Fax Settings  menu.
NOTE:If no phone numbers are added in the Caller ID list, it is assumed that a
Caller ID service has not been subscribed to with the phone company.
•Addnumberstothejunkfaxlist
•
Removenumbersfromthejunkfaxlist
•
Printa JunkFaxReport
Add numbers to the junk fax list
You can block specific numbers by adding them to the junk fax list.
To add a number to the junk fax list
1. Touch  Setup.
2. Touch  Fax Setup , and then select  Basic Fax Setup .
3. Touch  Junk Fax Blocker .
4. A message appears stating that Caller ID is required to block junk faxes. Touch
OK to continue.
5. Touch  Add Numbers .
6. To select a fax number to block from the caller ID list, touch  Select from Caller ID
History .
- or -
To manually enter a fax number to block, touch  Enter new number.
7. After entering a fax number to block, touch  Done.
NOTE: Make sure you enter the fax number as it appears on the control-
panel display, and not the fax number that appears on the fax header of the
received fax, as these numbers can be different.
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Remove numbers from the junk fax list
If you no longer want to block a fax number, you can remove a number from your junk
fax list.
To remove numbers from the list of junk fax numbers
1.Touch right arrow 
, and then select  Setup.
2. Touch Fax Setup , and then select  Basic Fax Setup .
3. Touch down arrow 
, and then select  Junk Fax Blocker  or Junk Fax Blocker
Setup .
4. Touch Remove Numbers .
5. Touch the number you want to remove, and then select  OK.
Print a Junk Fax Report
Use the following procedure to print a list of blocked junk fax numbers.
To print a Junk Fax Report
1. Touch right arrow 
, and then select  Setup.
2. Touch Fax Setup , and then select  Basic Fax Setup .
3. Touch down arrow 
, and then select  Junk Fax Blocker .
4. Touch Print Reports , and then select  Junk Fax List.
Receive faxes to your computer (Fax to PC and Fax to Mac)
If the printer is connected to your computer with a USB cable, you can use Fax to PC
and Fax to Mac to automatically receive faxes and save faxes directly to your
computer. With Fax to PC and Fax to Mac, you can store digital copies of your faxes
easily and also eliminate the hassle of dealing with bulky paper files.
NOTE:If the printer is connected to a network using an Ethernet cable or
a wireless connection, you can use HP Digital Fax instead. For more information,
see
HPDigitalSolutions.
Received faxes are saved as TIFF (Tagged Image File Format). Once the fax is
received, you get an on-screen notification with a link to the folder where the fax is
saved.
The files are named in the following method: XXXX_YYYYYYYY_ZZZZZZ.tif, where
X is the sender's information, Y is the date, and Z is the time that the fax was received.
NOTE: Fax to PC and Fax to Mac are available for receiving black-and-white
faxes only. Color faxes are printed instead of being saved to the computer.
This section contains the following topics:
•
FaxtoPCandFaxtoMacrequirements
•
ActivateFaxtoPCandFaxtoMac
•
ModifyFaxtoPCorFaxtoMacsettings
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68 Fax
 
						

							
Fax to PC and Fax to Mac requirements
• The administrator computer, the computer that activated the Fax to PC or Fax toMac feature, must be on at all times. Only one computer can act as the Fax to PC
or Fax to Mac administrator computer.
• The destination folder's computer or server must be on at all times. The destination computer must also be awake, faxes will not be saved if the computer is asleep or
in hibernate mode.
• Paper must be loaded in the input tray.
Activate Fax to PC and Fax to Mac
On a computer running Windows, you can use the Digital Fax Setup Wizard to activate
Fax to PC. On a Macintosh computer, you can use the HP Utility.
To set up Fax to PC (Windows)
1. Open the HP printer software. For more information, see 
HPprintersoftware
(Windows).
2. Double-click  Fax Actions, and then double-click  Digital Fax Setup Wizard .
3. Follow the onscreen instructions.
To set up Fax to Mac (Mac OS X)
1. Open the HP Utility. For more information, see 
HPUtility(MacOSX).
2. Click the  Application  icon on the toolbar.
3. Double-click  HP Setup Assistant , and then follow the onscreen instructions.
Modify Fax to PC or Fax to Mac settings
You can update the Fax to PC settings from your computer at any time from the Digital
Fax Setup Wizard. You can update the Fax to Mac settings from the HP Utility.
You can turn off Fax to PC or Fax to Mac and disable printing faxes from the printer's
control panel.
To modify settings from the printer’s control panel
1. Touch 
 (right arrow), and then select  Setup.
2. Touch  Fax Setup , touch Basic Fax Setup , and then touch Fax to PC.
3. Select the setting that you want to change. You can change the following settings:
•View PC hostname : View the name of the computer that is set up to
administer Fax to PC or Fax to Mac.
• Turn Off : Turn off Fax to PC or Fax to Mac.
NOTE:Use the HP software on your computer to turn on Fax to PC or
Fax to Mac.
• Disable Fax Print : Choose this option to print faxes as they are received. If
you turn off printing, color faxes will still print.
Receive a fax 69
 
						

							
To modify settings from the HP software (Windows)
1.Open the HP printer software. For more information, see 
HPprintersoftware
(Windows).
2. Double-click  Fax Actions, and then double-click  Digital Fax Setup Wizard .
3. Follow the onscreen instructions.
To modify settings from the HP software (Mac OS X)
1. Open the HP Utility. For more information, see 
HPUtility(MacOSX).
2. Click the  Application  icon on the toolbar.
3. Double-click  HP Setup Assistant , and then follow the onscreen instructions.
Turn off Fax to PC or Fax to Mac
1. Touch
 (right arrow), and then select  Setup.
2. Touch Fax Setup , touch Basic Fax Setup , and then touch Fax to PC.
3. Touch Turn Off .
Set up speed-dial entries
You can set up frequently used fax numbers as speed-dial entries. This lets you dial
those numbers quickly by using the printer’s control panel.
TIP:In addition to creating and managing speed-dial entries from the printer’s
control panel, you can also use tools available on your computer, such as the HP
software included with the printer and the printer’s embedded Web server (EWS).
For more information, see 
Printermanagementtools.
This section contains the following topics:
•
Setupandchangespeed-dialentries
•
Setupandchangegroupspeed-dialentries
•
Deletespeed-dialentries
•
Printa listofspeed-dialentries
Set up and change speed-dial entries
You can store fax numbers as speed-dial entries.
To set up speed-dial entries
1. On the printer’s control panel, touch right arrow 
, and then touch  Setup.
2. Touch Fax Setup , and then select  Speed Dial Setup .
3. Touch Add/Edit Speed Dial , and then touch an unused entry number.
4. Type the fax number, and then touch  Next.
NOTE: Be sure to include any pauses or other required numbers, such as an
area code, an access code for numbers outside a PBX system (usually a 9 or
0), or a long-distance prefix.
5. Type the name for the speed-dial entry, and then touch  Done.
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To change speed-dial entries
1.On the printer’s control panel, touch right arrow 
, and then touch  Setup.
2. Touch  Fax Setup , and then select  Speed Dial Setup .
3. Touch  Add/Edit Speed Dial , and then touch the speed-dial entry you want to
change.
4. If you want to change the fax number, type the new number, and then touch  Next.
NOTE: Be sure to include any pauses or other required numbers, such as an
area code, an access code for numbers outside a PBX system (usually a 9 or
0), or a long-distance prefix.
5. If you want to change the name of the speed-dial entry, type the new name, and
then touch  Done.
Set up and change group speed-dial entries
You can store groups of fax numbers as group speed-dial entries.
To set up group speed-dial entries
NOTE:  Before you can create a group speed-dial entry, you must have already
created at least one speed-dial entry.
1. On the printer’s control panel, touch right arrow , and then touch  Setup.
2. Touch  Fax Setup , and then select  Speed Dial Setup .
3. Touch  Group Speed Dial , and then touch an unused entry number.
4. Touch the speed-dial entries you want to include in the group speed-dial entry, and
then touch  OK.
5. Type the name for the speed-dial entry, and then touch  Done.
To change group speed-dial entries
1. On the printer’s control panel, touch right arrow 
, and then touch  Setup.
2. Touch  Fax Setup , and then select  Speed Dial Setup .
3. Select  Group Speed Dial , and then touch the entry you want to change.
4. If you want to add or remove speed-dial entries from the group, touch the speed-
dial entries you want to include or those you want to remove, and then touch  OK.
5. If you want to change the name of the group speed-dial, type the new name, and
then touch  Done.
Set up speed-dial entries 71
 
						

							
Delete speed-dial entries
To delete speed-dial entries or group speed-dial entries, complete the following steps:
1.On the printer’s control panel, touchright arrow 
, and then touch  Setup.
2. Touch Fax Setup , and then select  Speed Dial Setup .
3. Touch Delete Speed Dial , touch the entry you want to delete, and then touch  Yes
to confirm.
NOTE:  Deleting a group speed-dial entry does not delete the individual
speed-dial entries.
Print a list of speed-dial entries
To print a list of all of the speed-dial entries that have been set up, complete the
following steps:
1. Load paper in the tray. For more information, see 
Loadmedia.
2. On the printer’s control panel, touch right arrow 
, and then touch  Setup.
3. Touch Fax Setup , and then select  Speed Dial Setup .
4. Touch Print Speed Dial List .
Change fax settings
After completing the steps in the getting started guide that came with the printer, use
the following steps to change the initial settings or to configure other options for faxing.
•
Configurethefaxheader
•
Settheanswermode(Autoanswer)
•
Setthenumberofringsbeforeanswering
•
Changetheanswerringpatternfordistinctivering
•
Setthedialtype
•
Settheredialoptions
•
Setthefaxspeed
•
Setthefaxsoundvolume
Configure the fax header
The fax header prints your name and fax number on the top of every fax you send. HP
recommends that you set up the fax header by using the HP software provided with
the printer. You can also set up the fax header from the printer control panel, as
described here.
NOTE: In some countries/regions, the fax header information is a legal
requirement.
To set or change the fax header
1. Touch right arrow 
, and then select  Setup.
2. Touch Fax Setup , and then select  Basic Fax Setup .
3. Touch Fax Header .
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Fax
 
						

							
4.Enter your personal or company name, and then touch  Done.
5. Enter your fax number, and then touch  Done.
Set the answer mode (Auto answer)
The answer mode determines whether the printer answers incoming calls.
• Turn on the  Auto Answer setting if you want the printer to answer faxes
automatically . The printer answers all incoming calls and faxes.
• Turn off the  Auto Answer setting if you want to receive faxes  manually. You must
be available to respond in person to the incoming fax call or else the printer does
not receive faxes.
To set the answer mode
1. Touch  Setup.
2. Touch  Fax Setup , and then select  Basic Fax Setup  .
3. Touch  Auto Answer , and then select  On or  Off.
When  Auto Answer  is On , the printer answers calls automatically. When  Auto
Answer  is Off , it does not answer calls.
Set the number of rings before answering
If you turn on the  Auto Answer setting, you can specify how many rings occur before
incoming calls are automatically answered.
The Rings to Answer  setting is important if you have an answering machine on the
same phone line as the printer, because you want the answering machine to answer
the phone before the printer does. The number of rings to answer for the printer
should be greater than the number of rings to answer for the answering machine.
For example, set your answering machine to a low number of rings and the printer to
answer in the maximum number of rings. (The maximum number of rings varies by
country/region.) In this setup, the answering machine answers the call and the printer
monitors the line. If the printer detects fax tones, it receives the fax. If the call is
a voice call, the answering machine records the incoming message.
To set the number of rings before answering
1. Touch  Setup.
2. Touch  Fax Setup , and then select  Basic Fax Setup .
3. Touch  Rings to Answer .
4. Touch up arrow 
 or down arrow  to change the number of rings.
5. Touch  Done to accept the setting.
Change the answer ring pattern for distinctive ring
Many phone companies offer a distinctive ring feature that allows you to have several
phone numbers on one phone line. When you subscribe to this service, each number
is assigned a different ring pattern. You can set up the printer to answer incoming calls
that have a specific ring pattern.
Change fax settings 73
 
						

							
If you connect the printer to a line with distinctive ring, have your telephone company
assign one ring pattern to voice calls and another ring pattern to fax calls. HP
recommends that you request double or triple rings for a fax number. When the printer
detects the specified ring pattern, it answers the call and receives the fax.
TIP:You can also use the Ring Pattern Detection feature in the printer’s control
panel to set distinctive ring. With this feature, the printer recognizes and records
the ring pattern of an incoming call and, based on this call, automatically
determines the distinctive ring pattern assigned by your telephone company to fax
calls.
If you do not have a distinctive ring service, use the default ring pattern, which is  All
Rings .
NOTE: The printer cannot receive faxes when the main phone number is off the
hook.
To change the answer ring pattern for distinctive ring
1. Verify that the printer is set to answer fax calls automatically.
2. On the printer control panel, touch  Setup.
3. Touch Fax Setup , and then select  Advanced Fax Setup
4. Touch Distinctive Ring .
5. A message appears stating that this setting should not be changed unless you
have multiple numbers on the same telephone line. Touch  Yes to continue.
6. Do one of the following:
• Touch the ring pattern assigned by your telephone company to fax calls.
- Or -
• Touch  Ring Pattern Detection , and then follow the instructions on the printer’s
control panel.
NOTE: If the Ring Pattern Detection feature cannot detect the ring pattern or
if you cancel the feature before it finishes, the ring pattern is automatically set
to All Rings .
NOTE:If you are using either a PBX phone system that has different ring
patterns for internal and external calls, you must call the fax number from an
external number.
Set the dial type
Use this procedure to set tone-dialing or pulse-dialing mode. The factory-set default is
Tone . Do not change the setting unless you know that your phone line cannot use
tone dialing.
NOTE: The pulse-dialing option is not available in all countries/regions.
To set the dial type
1.Touch right arrow 
, and then select  Setup.
2. Touch Fax Setup , and then select  Basic Fax Setup .
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Fax
 
						

							
3.Touch down arrow , and then select  Tone or Pulse Dialing .
4. Touch to select  Tone Dialing or Pulse Dialing .
Set the redial options
If the printer was unable to send a fax because the receiving fax machine did not
answer or was busy, the printer attempts to redial based on the settings for the busy-
redial and no-answer-redial options. Use the following procedure to turn the options on
or off.
•Busy redial : If this option is turned on, the printer redials automatically if it
receives a busy signal. The factory-set default for this option is  ON.
• No answer redial : If this option is turned on, the printer redials automatically if the
receiving fax machine does not answer. The factory-set default for this option is  OFF.
To set the redial options
1. Touch right arrow 
, and then select  Setup.
2. Touch  Fax Setup , and then select  Advanced Fax Setup .
3. Touch Busy Redial  or No Answer Redial , and then select the appropriate options.
Set the fax speed
You can set the fax speed used to communicate between your printer and other fax
machines when sending and receiving faxes.
If you use one of the following, setting the fax speed to a slower speed might be
required:
• An Internet phone service
• A PBX system
• Fax over Internet Protocol (FoIP)
• An integrated services digital network (ISDN) service
If you experience problems sending and receiving faxes, try using a lower  Fax Speed.
The following table provides the available fax speed settings.
Fax speed settingFax speed
Fastv.34 (33600 baud)
Mediumv.17 (14400 baud)
Slowv.29 (9600 baud)
To set the fax speed
1. Touchright arrow 
, and then select  Setup.
2. Touch  Fax Setup , and then touch  Advanced Fax Setup .
3. Touch  Fax Speed .
4. Touch to select an option.
Change fax settings 75
 
						

							
Set the fax sound volume
Use this procedure to increase or decrease the volume of the fax sounds.
To set the fax sound volume
1.Touch right arrow 
, and then select  Setup.
2. Touch Fax Setup , and then select  Basic Fax Setup .
3. Touch Fax Sound Volume .
4. Touch to select  Soft,Loud , or Off.
Fax and digital phone services
Many telephone companies provide their customers with digital phone services, such
as the following:
• DSL: A Digital subscriber line (DSL) service through your telephone company.
(DSL might be called ADSL in your country/region.)
• PBX : A private branch exchange (PBX) phone system
• ISDN: An integrated services digital network (ISDN) system.
• FoIP: A low-cost phone service that allows you to send and receive faxes with your printer by using the Internet. This method is called Fax over Internet Protocol
(FoIP). For more information, see 
FaxoverInternetProtocol.
HP printers are designed specifically for use with traditional analog phone services. If
you are in a digital phone environment (such as DSL/ADSL, PBX, or ISDN), you might
need to use digital-to-analog filters or converters when setting up the printer for faxing.
NOTE: HP does not guarantee that the printer will be compatible with all digital
service lines or providers, in all digital environments, or with all digital-to-analog
converters. It is always recommended that you discuss with the telephone
company directly for the correct setup options based on their line services provided.
Fax over Internet Protocol
You might be able to subscribe to a low cost phone service that allows you to send
and receive faxes with your printer by using the Internet. This method is called Fax
over Internet Protocol (FoIP).
You probably use a FoIP service (provided by your telephone company) when you:
• Dial a special access code along with the fax number, or
• Have an IP converter box that connects to the Internet and provides analog phone ports for the fax connection.
NOTE: You can only send and receive faxes by connecting a phone cord to the
port labeled "1-LINE" on the printer. This means that your connection to the
Internet must be done either through a converter box (which supplies regular
analog phone jacks for fax connections) or your telephone company.
Chapter 6
76 Fax