HP Officejet Pro 8500A User Manual

							
4.(Optional) Change the  Rings to Answer setting to the lowest setting (two rings).
5. Run a fax test.
The printer automatically answers incoming calls that have the ring pattern you selected
( Distinctive Ring  setting) after the number of rings you selected ( Rings to Answer setting). The
printer begins emitting fax reception tones to the sending fax machine and receives the fax.
If you encounter problems setting up the printer with optional equipment, contact your local
service provider or vendor for further assistance.
Case E: Shared voice/fax line
If you receive both voice calls and fax calls at the same phone number, and you have no other
office equipment (or voice mail) on this phone line, set up the printer as described in this section.
Back view of the printer
1
2
3
1Telephone wall jack
2Use the phone cord supplied in the box with the printer to connect to
the 1-LINE port
You might need to connect the supplied phone cord to the adapter
provided for your country/region.
3Telephone (optional)
To set up the printer with a shared voice/fax line
1. Using the phone cord supplied in the box with the printer, connect one end to your telephone
wall jack, then connect the other end to the port labeled 1-LINE on the back of the prin\
ter.
NOTE: You might need to connect the supplied phone cord to the adapter provide\
d for
your country/region.
If you do not use the supplied cord to connect from the telephone wall jack to the printer,
you might not be able to fax successfully. This special phone cord is different from the
phone cords you might already have in your home or office.
2. Do one of the following:
• If you have a parallel-type phone system, remove the white plug from the port labeled 2-
EXT on the back of the printer, and then connect a phone to this port.
• If you have a serial-type phone system, you might plug your phone directly on top of the printer cable which has a wall plug attached to it.
Set up faxing (parallel phone systems) 197
 
						

							
3.Now you need to decide how you want the printer to answer calls, automatically or manually:
• If you set up the printer to answer calls  automatically, it answers all incoming calls and
receives faxes. The printer cannot distinguish between fax and voice calls in this case; if
you suspect the call is a voice call, you need to answer it before the printer answers the
call. To set up the printer to answer calls automatically, turn on the  Auto Answer setting.
• If you set up the printer to answer faxes  manually, you must be available to respond in
person to incoming fax calls or the printer cannot receive faxes. To set\
 up the printer to
answer calls manually, turn off the  Auto Answer setting.
4. Run a fax test.
If you pick up the phone before the printer answers the call and hear fax tones from a sending fax
machine, you need to answer the fax call manually.
If you encounter problems setting up the printer with optional equipment, contact your local
service provider or vendor for further assistance.
Case F: Shared voice/fax line with voice mail
If you receive both voice calls and fax calls at the same phone number, and you also subscribe to
a voice mail service through your telephone company, set up the printer as described in this
section.
NOTE: You cannot receive faxes automatically if you have a voice mail service at the same
phone number you use for fax calls. You must receive faxes manually; this means you must
be available to respond in person to incoming fax calls. If you want to receive faxes
automatically instead, contact your telephone company to subscribe to a distinctive ring
service, or to obtain a separate phone line for faxing.
Back view of the printer
1
2
1Telephone wall jack
2Use the phone cord supplied in the box with the printer to connect to
the "1-LINE" port
You might need to connect the supplied phone cord to the adapter
provided for your country/region.
Appendix C
198 Additional fax setup 
 
						

							
To set up the printer with voice mail
1.Using the phone cord supplied in the box with the printer, connect one end to your telephone
wall jack, then connect the other end to the port labeled 1-LINE on the back of the prin\
ter.
You might need to connect the supplied phone cord to the adapter provide\
d for your country/
region.
NOTE: You might need to connect the supplied phone cord to the adapter provide\
d for
your country/region.
If you do not use the supplied cord to connect from the telephone wall jack to the printer,
you might not be able to fax successfully. This special phone cord is different from the
phone cords you might already have in your home or office.
2. Turn off the  Auto Answer  setting.
3. Run a fax test.
You must be available to respond in person to incoming fax calls, or the printer cannot receive
faxes. You must initiate the manual fax before voicemail picks up the line.
If you encounter problems setting up the printer with optional equipment, contact your local
service provider or vendor for further assistance.
Case G: Fax line shared with computer modem (no voice calls received)
If you have a fax line on which you receive no voice calls, and you also\
 have a computer modem
connected on this line, set up the printer as described in this section.
NOTE: If you have a computer dial-up modem, your computer dial-up modem shares\
 the
phone line with the printer. You cannot use both your modem and the printer simultaneously.
For example, you cannot use the printer for faxing while you are using your computer dial-up
modem to send an email or access the Internet.
•Setuptheprinterwitha computerdial-upmodem
•
Setuptheprinterwitha computerDSL/ADSLmodem
Set up the printer with a computer dial-up modem
If you are using the same phone line for sending faxes and for a computer dial-up modem, follow
these directions for setting up the printer.
Back view of the printer
1
2
3
Set up faxing (parallel phone systems) 199
 
						

							
1Telephone wall jack
2Use the phone cord supplied in the box with the printer to connect to
the "1-LINE" port
You might need to connect the supplied phone cord to the adapter
provided for your country/region.
3Computer with modem
To set up the printer with a computer dial-up modem
1.Remove the white plug from the port labeled 2-EXT on the back of the printer.
2. Find the phone cord that connects from the back of your computer (your computer dial-up
modem) to a telephone wall jack. Disconnect the cord from the telephone wall jack and plug it
into the port labeled 2-EXT on the back of the printer.
3. Using the phone cord supplied in the box with the printer, connect one end to your telephone
wall jack, then connect the other end to the port labeled 1-LINE on the \
back of the printer.
NOTE: You might need to connect the supplied phone cord to the adapter provided for
your country/region.
If you do not use the supplied cord to connect from the telephone wall jack to the printer,
you might not be able to fax successfully. This special phone cord is different from the
phone cords you might already have in your home or office.
4. If your modem software is set to receive faxes to your computer automatically, turn off that
setting.
NOTE: If you do not turn off the automatic fax reception setting in your modem
software, the printer cannot receive faxes.
5. Turn on the  Auto Answer  setting.
6. (Optional) Change the  Rings to Answer setting to the lowest setting (two rings).
7. Run a fax test.
When the phone rings, the printer automatically answers after the number of rings you set in the
Rings to Answer  setting. The printer begins emitting fax reception tones to the sending\
 fax
machine and receives the fax.
If you encounter problems setting up the printer with optional equipment, contact your local
service provider or vendor for further assistance.
Appendix C
200 Additional fax setup 
 
						

							
Set up the printer with a computer DSL/ADSL modem
If you have a DSL line and use that phone line to send faxes, follow these instructions to set up
your fax.
1
3
25
4
1Telephone wall jack
2Parallel splitter
3DSL/ADSL filter
Connect one end of the phone jack that was supplied with the printer to
connect to the 1-LINE port on the back of the printer. Connect the
other end of the cord to the DSL/ADSL filter.
You might need to connect the supplied phone cord to the adapter
provided for your country/region.
4Computer
5Computer DSL/ADSL modem
NOTE:You need to purchase a parallel splitter. A parallel splitter has one RJ-11 port on the
front and two RJ-11 ports on the back. Do not use a 2–line phone splitter, a serial splitter, or
a parallel splitter which has two RJ-11 ports on the front and a plug on the back.
Set up faxing (parallel phone systems) 201
 
						

							
To set up the printer with a computer DSL/ADSL modem
1.Obtain a DSL filter from your DSL provider.
2. Using the phone cord provided in the box with the printer, connect one end to the DSL filter,
and then connect the other end to the port labeled 1-LINE on the back of the printer.
NOTE: You might need to connect the supplied phone cord to the adapter provided for
your country/region.
If you do not use the supplied cord to connect from the DSL filter to the back of the
printer, you might not be able to fax successfully. This special phone cord is different
from the phone cords you might already have in your home or office.
3. Connect the DSL filter to the parallel splitter.
4. Connect the DSL modem to the parallel splitter.
5. Connect the parallel splitter to the wall jack.
6. Run a fax test.
When the phone rings, the printer automatically answers after the number of rings you set in the
Rings to Answer  setting. The printer begins emitting fax reception tones to the sending\
 fax
machine and receives the fax.
If you encounter problems setting up the printer with optional equipment, contact your local
service provider or vendor for further assistance.
Case H: Shared voice/fax line with computer modem
There are two different ways to set up the printer with your computer based on the number of
phone ports on your computer. Before you begin, check your computer to see if it has one or two
phone ports.
NOTE: If your computer has only one phone port, you need to purchase a parallel splitter
(also called a coupler), as shown in the illustration. (A parallel splitter has one RJ-11 port on
the front and two RJ-11 ports on the back. Do not use a two-line phone splitter, a serial
splitter, or a parallel splitter which has two RJ-11 ports on the front \
and a plug on the back.)
•Sharedvoice/faxwithcomputerdial-upmodem
•
Sharedvoice/faxwithcomputerDSL/ADSLmodem
Shared voice/fax with computer dial-up modem
If you use your phone line for both fax and telephone calls, use these instructions to set up your
fax.
There are two different ways to set up the printer with your computer based on the number of
phone ports on your computer. Before you begin, check your computer to see if it has one or two
phone ports.
NOTE: If your computer has only one phone port, you need to purchase a parallel splitter
(also called a coupler), as shown in the illustration. (A parallel splitter has one RJ-11 port on
the front and two RJ-11 ports on the back. Do not use a two-line phone splitter, a serial
splitter, or a parallel splitter which has two RJ-11 ports on the front \
and a plug on the back.)
Example of a parallel splitter
Appendix C
202 Additional fax setup 
 
						

							
To set up the printer on the same phone line as a computer with two phone ports
Back view of the printer
1
2
4
3
1Telephone wall jack
2Use the phone cord supplied in the box with the printer to connect to the
1-LINE port.
You might need to connect the supplied phone cord to the adapter
provided for your country/region.
3Computer with modem
4Telephone
1.Remove the white plug from the port labeled 2-EXT on the back of the printer.
2. Find the phone cord that connects from the back of your computer (your computer dial-up
modem) to a telephone wall jack. Disconnect the cord from the telephone wall jack and plug it
into the port labeled 2-EXT on the back of the printer.
3. Connect a phone to the "OUT" port on the back of your computer dial-up modem.
4. Using the phone cord supplied in the box with the printer, connect one end to your telephone
wall jack, then connect the other end to the port labeled 1-LINE on the back of the prin\
ter.
NOTE: You might need to connect the supplied phone cord to the adapter provide\
d for
your country/region.
If you do not use the supplied cord to connect from the telephone wall jack to the printer,
you might not be able to fax successfully. This special phone cord is different from the
phone cords you might already have in your home or office.
5. If your modem software is set to receive faxes to your computer automatically, turn off that
setting.
NOTE: If you do not turn off the automatic fax reception setting in your modem
software, the printer cannot receive faxes.
Set up faxing (parallel phone systems) 203
 
						

							
6.Now you need to decide how you want the printer to answer calls, automatically or manually:
• If you set up the printer to answer calls  automatically, it answers all incoming calls and
receives faxes. The printer cannot distinguish between fax and voice calls in this case; if
you suspect the call is a voice call, you need to answer it before the printer answers the
call. To set up the printer to answer calls automatically, turn on the  Auto Answer setting.
• If you set up the printer to answer faxes  manually, you must be available to respond in
person to incoming fax calls or the printer cannot receive faxes. To set\
 up the printer to
answer calls manually, turn off the  Auto Answersetting.
7. Run a fax test.
If you pick up the phone before the printer answers the call and hear fax tones from a sending fax
machine, you need to answer the fax call manually.
If you use your phone line for voice, fax, and your computer dial-up modem, follow these
directions to set up your fax.
If you encounter problems setting up the printer with optional equipment, contact your local
service provider or vendor for further assistance.
Shared voice/fax with computer DSL/ADSL modem
Use these instructions if your computer has a DSL/ADSL modem
7
1
3
2
5
46
7
1
3
1Telephone wall jack
2Parallel splitter
3DSL/ADSL filter
4Phone cord supplied with the printer
You might need to connect the supplied phone cord to the adapter
provided for your country/region.
5DSL/ADSL modem
6Computer
7Telephone
Appendix C
204 Additional fax setup 
 
						

							
NOTE:You need to purchase a parallel splitter. A parallel splitter has one RJ-11 port on the
front and two RJ-11 ports on the back. Do not use a 2–line phone splitter, a serial splitter, or
a parallel splitter which has two RJ-11 ports on the front and a plug on the back.
To set up the printer with a computer DSL/ADSL modem
1. Obtain a DSL filter from your DSL provider.
NOTE: Phones in other parts of the home/office sharing the same phone number with
DSL service need to be connected to additional DSL filters to avoid noise when making
voice calls.
2. Using the phone cord supplied in the box with the printers, connect one \
end to the DSL filter,
then connect the other end to the port labeled 1-LINE on the back of the printer.
NOTE: You might need to connect the supplied phone cord to the adapter provide\
d for
your country/region.
If you do not use the supplied cord to connect from the DSL filter to the printer, you might
not be able to fax successfully. This special phone cord is different from phone cords you
might already have in your home or office.
3. If you have a parallel-type phone system, remove the white plug from the port labeled 2-EXT
on the back of the printer, and then connect a phone to this port.
4. Connect the DSL filter to the parallel splitter.
5. Connect the DSL modem to the parallel splitter.
6. Connect the parallel splitter to the wall jack.
7. Run a fax test.
When the phone rings, the printer automatically answers after the number of rings you set in the
Rings to Answer  setting. The printer begins emitting fax reception tones to the sending fax
machine and receives the fax.
If you encounter problems setting up the printer with optional equipment, contact your local
service provider or vendor for further assistance.
Set up faxing (parallel phone systems)205
 
						

							
Case I: Shared voice/fax line with answering machine
If you receive both voice calls and fax calls at the same phone number, and you also have an
answering machine that answers voice calls at this phone number, set up the printer as described
in this section.
Back view of the printer
1
34
2
1Telephone wall jack
2Use the phone cord provided to connect to the 1-LINE port on the back of
the printer
You might need to connect the supplied phone cord to the adapter
provided for your country/region.
3Answering machine
4Telephone (optional)
To set up the printer with a shared voice/fax line with answering machine
1.Remove the white plug from the port labeled 2-EXT on the back of the printer.
2. Unplug your answering machine from the telephone wall jack, and connect it to the port
labeled 2-EXT on the back of the printer.
NOTE: If you do not connect your answering machine directly to the printer, fax tones
from a sending fax machine might be recorded on your answering machine, and you
might not receive faxes with the printer.
3. Using the phone cord supplied in the box with the printer, connect one end to your telephone
wall jack, then connect the other end to the port labeled 1-LINE on the \
back of the printer.
NOTE: You might need to connect the supplied phone cord to the adapter provided for
your country/region.
If you do not use the supplied cord to connect from the telephone wall jack to the printer,
you might not be able to fax successfully. This special phone cord is different from the
phone cords you might already have in your home or office.
4. (Optional) If your answering machine does not have a built-in phone, for convenience you
might want to connect a phone to the back of your answering machine at the "OUT" port.
NOTE: If your answering machine does not let you connect an external phone, you can
purchase and use a parallel splitter (also known as a coupler) to connect both the
answering machine and telephone to the printer. You can use standard phone cords for
these connections.
Appendix C
206 Additional fax setup