HP Officejet Pro 8500A User Manual

							
5.Turn on the  Auto Answer  setting.
6. Set your answering machine to answer after a low number of rings.
7. Change the  Rings to Answer  setting on the printer to the maximum number of rings
supported by your printer. (The maximum number of rings varies by country/region.)
8. Run a fax test.
When the phone rings, your answering machine answers after the number of rings you have set,
and then plays your recorded greeting. The printer monitors the call during this\
 time, "listening"
for fax tones. If incoming fax tones are detected, the printer emits fax reception tones and
receives the fax; if there are no fax tones, the printer stops monitoring the line and your
answering machine can record a voice message.
If you encounter problems setting up the printer with optional equipment, contact your local
service provider or vendor for further assistance.
Case J: Shared voice/fax line with computer modem and answering machine
If you receive both voice calls and fax calls at the same phone number, and you also have
a computer modem and answering machine connected on this phone line, set up the printer as
described in this section.
NOTE: Since your computer dial-up modem shares the phone line with the printer, you
cannot use both your modem and the printer simultaneously. For example, you cannot use
the printer for faxing while you are using your computer dial-up modem to send an email or
access the Internet.
•Sharedvoice/faxlinewithcomputerdial-upmodemandansweringmachine
•
Sharedvoice/faxlinewithcomputerDSL/ADSLmodemandansweringmachine
Shared voice/fax line with computer dial-up modem and answering machine
There are two different ways to set up the printer with your computer based on the number of
phone ports on your computer. Before you begin, check your computer to see if it has one or two
phone ports
NOTE: If your computer has only one phone port, you need to purchase a parallel splitter
(also called a coupler), as shown in the illustration. (A parallel splitter has one RJ-11 port on
the front and two RJ-11 ports on the back. Do not use a two-line phone splitter, a serial
splitter, or a parallel splitter which has two RJ-11 ports on the front and a plug on the back.)
Example of a parallel splitter
Set up faxing (parallel phone systems) 207
 
						

							
To set up the printer on the same phone line as a computer with two phone ports
Back view of the printer
1
7
3
45
2
6
1Telephone wall jack
2"IN" phone port on your computer
3"OUT" phone port on your computer
4Telephone (optional)
5Answering machine
6Computer with modem
7Use the phone cord supplied in the box with the printer to connect to the
1-LINE port.
You might need to connect the supplied phone cord to the adapter
provided for your country/region.
1.Remove the white plug from the port labeled 2-EXT on the back of the printer.
2. Find the phone cord that connects from the back of your computer (your computer dial-up
modem) to a telephone wall jack. Disconnect the cord from the telephone wall jack and plug it
into the port labeled 2-EXT on the back of the printer.
3. Unplug your answering machine from the telephone wall jack, and connect it to the port
labeled "OUT" on the back of the computer (the computer dial-up modem).
4. Using the phone cord supplied in the box with the printer, connect one end to your telephone
wall jack, then connect the other end to the port labeled 1-LINE on the \
back of the printer.
NOTE: You might need to connect the supplied phone cord to the adapter provided for
your country/region.
If you do not use the supplied cord to connect from the telephone wall jack to the printer,
you might not be able to fax successfully. This special phone cord is different from the
phone cords you might already have in your home or office.
Appendix C
208 Additional fax setup 
 
						

							
5.(Optional) If your answering machine does not have a built-in phone, for convenience you
might want to connect a phone to the back of your answering machine at the "OUT" port.
NOTE: If your answering machine does not let you connect an external phone, you can
purchase and use a parallel splitter (also known as a coupler) to connect both the
answering machine and telephone to the printer. You can use standard phone cords for
these connections.
6. If your modem software is set to receive faxes to your computer automatically, turn off that
setting.
NOTE: If you do not turn off the automatic fax reception setting in your modem
software, the printer cannot receive faxes.
7. Turn on the  Auto Answer  setting.
8. Set your answering machine to answer after a low number of rings.
9. Change the  Rings to Answer  setting on the printer to the maximum number of rings
supported by the product. (The maximum number of rings varies by country/region.)
10. Run a fax test.
When the phone rings, your answering machine answers after the number of rings you have set,
and then plays your recorded greeting. The printer monitors the call during this\
 time, "listening"
for fax tones. If incoming fax tones are detected, the printer emits fax reception tones and
receives the fax; if there are no fax tones, the printer stops monitoring the line and your
answering machine can record a voice message.
If you encounter problems setting up the printer with optional equipment, contact your local
service provider or vendor for further assistance.
Shared voice/fax line with computer DSL/ADSL modem and answering machine
1
2
5
3
46
7
1
3
8
8
1Telephone wall jack
2Parallel splitter
3DSL/ADSL filter
Set up faxing (parallel phone systems) 209
 
						

							
4Phone cord provided with the printer connected to the 1-LINE port on
the back of the printer
You might need to connect the supplied phone cord to the adapter
provided for your country/region.
5DSL/ADSL modem
6Computer
7Answering machine
8Telephone (optional)
NOTE:You need to purchase a parallel splitter. A parallel splitter has one RJ-11 port on the
front and two RJ-11 ports on the back. Do not use a 2–line phone spli\
tter, a serial splitter, or
a parallel splitter which has two RJ-11 ports on the front and a plug on\
 the back.
To set up the printer with a computer DSL/ADSL modem
1. Obtain a DSL/ADSL filter from your DSL/ADSL provider.
NOTE: Phones in other parts of the home/office sharing the same phone number with
DSL/ADSL service need to be connected to additional DSL/ADSL filters, to avoid noise
when making voice calls.
2. Using the phone cord supplied in the box with the printer, connect one end to the DSL/ADSL
filter, then connect the other end to the port labeled 1-LINE on the back of the printer.
NOTE: You might need to connect the supplied phone cord to the adapter provided for
your country/region.
If you do not use the supplied cord to connect from the DSL/ADSL filter to the printer, you
might not be able to fax successfully. This special phone cord is different from the phone
cords you might already have in your home or office.
3. Connect the DSL/ADSL filter to the splitter.
4. Unplug the answering machine from the telephone wall jack, and connect it to the port
labeled 2-EXT on the back of the printer.
NOTE: If you do not connect your answering machine directly to the printer, fax tones
from a sending fax machine might be recorded on your answering machine, and you
might not receive faxes with the printer.
5. Connect the DSL modem to the parallel splitter.
6. Connect the parallel splitter to the wall jack.
7. Set your answering machine to answer after a low number of rings.
8. Change your  Rings to Answer  setting on the printer to the maximum number of rings
supported by the printer.
NOTE: The maximum number of rings varies by country/region.
9.Run a fax test.
Appendix C
(continued)
210 Additional fax setup 
 
						

							
When the phone rings, your answering machine answers after the number of rings you have set,
and then play your recorded greeting. The printer monitors the call during this time, “listening” for
fax tones. If incoming fax tones are detected, the printer emits fax reception tones and receive
the fax; if there are no fax tones, the printer stops monitoring the line and your answering
machine can record a voice message.
If you use the same phone line for telephone, fax, and have a computer DSL modem, follow
these instructions to set up your fax.
If you encounter problems setting up the printer with optional equipment, contact your local
service provider or vendor for further assistance.
Case K: Shared voice/fax line with computer dial-up modem and voice mail
If you receive both voice calls and fax calls at the same phone number, use a computer dial-up
modem on the same phone line, and subscribe to a voice mail service through your telephone
company, set up the printer as described in this section.
NOTE:You cannot receive faxes automatically if you have a voice mail service at the same
phone number you use for fax calls. You must receive faxes manually; this means you must
be available to respond in person to incoming fax calls. If you want to receive faxes
automatically instead, contact your telephone company to subscribe to a distinctive ring
service, or to obtain a separate phone line for faxing.
Since your computer dial-up modem shares the phone line with the printer, you cannot use both
your modem and the printer simultaneously. For example, you cannot use the printer for faxing if
you are using your computer dial-up modem to send an email or access the Internet.
There are two different ways to set up the printer with your computer based on the number of
phone ports on your computer. Before you begin, check your computer to see if it has one or two
phone ports.
• If your computer has only one phone port, you need to purchase a parallel splitter (also called a coupler), as shown in the illustration. (A parallel splitter has one RJ-11 port on the front and
two RJ-11 ports on the back. Do not use a two-line phone splitter, a serial splitter, or
a parallel splitter which has two RJ-11 ports on the front and a plug on the back.)
Example of a parallel splitter
Set up faxing (parallel phone systems) 211
 
						

							
• If your computer has two phone ports, set up the printer as follows:
Back view of the printer
1
23
4
1Telephone wall jack
2Use the phone cord supplied in the box with the printer to connect to
the 1-LINE port
You might need to connect the supplied phone cord to the adapter
provided for your country/region.
3Parallel splitter
4Computer with modem
5Telephone
To set up the printer on the same phone line as a computer with two phone ports
1.Remove the white plug from the port labeled 2-EXT on the back of the printer.
2. Find the phone cord that connects from the back of your computer (your computer dial-up
modem) to a telephone wall jack. Disconnect the cord from the telephone wall jack and plug it
into the port labeled 2-EXT on the back of the printer.
3. Connect a phone to the "OUT" port on the back of your computer dial-up modem.
4. Using the phone cord supplied in the box with the printer, connect one end to your telephone
wall jack, then connect the other end to the port labeled 1-LINE on the \
back of the printer.
NOTE: You might need to connect the supplied phone cord to the adapter provided for
your country/region.
If you do not use the supplied cord to connect from the telephone wall jack to the printer,
you might not be able to fax successfully. This special phone cord is different from the
phone cords you might already have in your home or office.
5. If your modem software is set to receive faxes to your computer automatically, turn off that
setting.
NOTE: If you do not turn off the automatic fax reception setting in your modem
software, the printer cannot receive faxes.
6. Turn off the  Auto Answer  setting.
7. Run a fax test.
You must be available to respond in person to incoming fax calls, or the\
 printer cannot receive
faxes.
Appendix C
212 Additional fax setup 
 
						

							
If you encounter problems setting up the printer with optional equipment, contact your local
service provider or vendor for further assistance.
Serial-type fax setup
For information on setting up the printer for faxing using a serial-type phone system, see the Fax
Configuration Web site for your country/region.Austria
www.hp.com/at/faxconfig
Germanywww.hp.com/de/faxconfig
Switzerland (French)www.hp.com/ch/fr/faxconfig
Switzerland (German)www.hp.com/ch/de/faxconfig
United Kingdomwww.hp.com/uk/faxconfig
Finlandwww.hp.fi/faxconfig
Denmarkwww.hp.dk/faxconfig
Swedenwww.hp.se/faxconfig
Norwaywww.hp.no/faxconfig
Netherlandswww.hp.nl/faxconfig
Belgium (Dutch)www.hp.be/nl/faxconfig
Belgium (French)www.hp.be/fr/faxconfig
Portugalwww.hp.pt/faxconfig
Spainwww.hp.es/faxconfig
Francewww.hp.com/fr/faxconfig
Irelandwww.hp.com/ie/faxconfig
Italywww.hp.com/it/faxconfig
Test fax setup
You can test your fax setup to check the status of the printer and to make sure it is set up
correctly for faxing. Perform this test after you have completed setting up the printer for faxing.
The test does the following:
• Tests the fax hardware
• Verifies the correct type of phone cord is connected to the printer
• Checks that the phone cord is plugged into the correct port
• Checks for a dial tone
• Checks for an active phone line
• Tests the status of your phone line connection
Test fax setup213
 
						

							
The printer prints a report with the results of the test. If the test fails, review the report for
information on how to fix the problem and rerun the test.
To test fax setup via the printer control panel
1.Set up the printer for faxing according to your particular home or office setup instructions.
2. Make sure the ink cartridges are installed, and that full-size paper is loaded in the input tray
before starting the test.
3. From the printer control panel, touch right arrow 
, and then select  Setup.
4. Select Tools, and then select  Run Fax Test.
The printer displays the status of the test on the display and prints a report.
5. Review the report.
• If the test passes and you are still having problems faxing, check the fax settings listed in
the report to verify the settings are correct. A blank or incorrect fax setting can cause
problems faxing.
• If the test fails, review the report for more information on how to fix any problems found.
Appendix C
214 Additional fax setup 
 
						

							
D Network setup
You can manage network settings for the printer through the printer control panel as described in
the next section. Additional advanced settings are available in the embedded Web server,
a configuration and status tool you access from your Web browser using an existing network
connection to the printer. For more information, see 
EmbeddedWebserver.
This section contains the following topics:
•
Changebasicnetworksettings
•
Changeadvancednetworksettings
•
Setuptheprinterforwirelesscommunication
•
UninstallandreinstalltheHPsoftware
Change basic network settings
The control-panel options enable you to set up and manage a wireless connection and to perform
a variety of network management tasks. This includes viewing the network settings, restoring the
network defaults, turning the wireless radio on and off, and changing the network settings.
This section contains the following topics:
•
Viewandprintnetworksettings
•
Turnthewirelessradioonandoff
View and print network settings
You can display a summary of the network settings on the printer control panel or the HP
software that came with the printer. You can print a more detailed netwo\
rk configuration page,
which lists all of the important network settings such as the IP address, link speed, DNS, and
mDNS. For more information, see 
Understandthenetworkconfigurationpage.
Turn the wireless radio on and off
The wireless radio is on by default, as indicated by the blue light on the front of the printer. In
order to stay connected to a wireless network, the radio must stay on. However, if your printer is
connected to a wired network or you have a USB connection, the radio is not used. In this case
you might want to turn the radio off.
1. Touch right arrow 
, and then select  Network.
2. Touch Wireless , select Wireless Radio , and then select  On to turn the radio on, or  Off to
turn the radio off.
Change advanced network settings
CAUTION: Network settings are provided for your convenience. However, unless you are
an advanced user, you should not change some of these settings (such as the link speed, IP
settings, default gateway, and firewall settings).
This section contains the following topics:
•
Setlinkspeed
•
ViewIPsettings
•
ChangeIPsettings
•
Configuretheprinter’sfirewallsettings
•
Resetnetworksettings
Network setup  215
 
						

							
Set link speed
You can change the speed at which data is transmitted over the network. The default is Automatic.
1. Touch right arrow 
, and then select  Network.
2. Select Advanced Setup , then select Link Speed.
3. Touch the number next to the link speed that matches your network hardware:
•1. Automatic
• 2. 10-Full
• 3. 10-Half
• 4. 100-Full
• 5. 100-Half
View IP settings
To view the IP address of the printer:
• Print the network configuration page. For more information, see 
Understandthenetworkconfigurationpage.
• Or, open the HP software (Windows), click the  Network Settings tab, click the Wired or
Wireless  tab (depending on the current connection), and then click  IP Settings.
Change IP settings
The default IP setting for the IP settings is  Automatic, which sets the IP settings automatically.
However, if you are an advanced user, you might want to manually change settings such as the
IP address, subnet mask, or the default gateway.
CAUTION: Be careful when manually assigning an IP address. If you enter an invalid IP
address during the installation, your network components cannot connect \
with the printer.
1. Touch right arrow , and then select  Network.
2. Select Advanced Setup , and then select IP Settings.
3. A message appears warning that changing the IP address removes the printer from the
network. Touch  OK to continue.
4. Automatic  is selected by default. To change the settings manually, touch  Manual.
5. Touch the IP setting:
• IP Address
• Subnet Mask
• Default Gateway
6. Enter your changes, and then touch  Done.
Configure the printer’s firewall settings
Firewall features provide network-layer security on both IPv4 and IPv6 networks. The firewall
provides simple control of IP addresses that are allowed access.
NOTE: In addition to firewall protection at the network layer, the printer also supports an
SNMPv3 agent at the application layer for management application security, and open secure
sockets layer (SSL) standards at the transport layer for secure client-server applications,
such as client-server authentication or HTTPS Web browsing.
For firewall operation on the printer, you must configure a firewall policy \
to apply to specified IP
traffic. Firewall policy pages are accessed through the EWS and displayed by your Web browser.
After a policy is configured, it is not activated until you click  Apply in the EWS.
Appendix D
216 Network setup