HP OfficeJet J4580 User Manual

							
If you are replacing the black, photo, or gray photo ink cartridge, remove the ink
cartridge from the slot on the right.
4. Pull the ink cartridge toward you out of its slot.
5. If you are removing the black ink cartridge in order to install the photo or gray
photo ink cartridge, store the black ink cartridge  in the ink cartridge protector or an
airtight plastic container.
6. Remove the new ink cartridge from its  packaging and, being careful to touch only
the black plastic, gently remove the plastic tape by using the pink pull tab.
1Copper-colored contacts
2Plastic tape with pink pull tab (must be removed before installing)
3Ink nozzles under tape
CAUTION: Do not touch the copper-colored contacts or ink nozzles. Also, do
not re-tape the ink cartridges. Doing so can  result in clogs, ink failure, and bad
electrical connections.
Work with ink cartridges 107
 
						

							
7.Hold the ink cartridge with the HP logo on top, and insert the new ink cartridge into
the empty cartridge slot. Make sure you push  the ink cartridge in firmly until it
snaps into place.
If you are installing the tri-color ink  cartridge, slide it into the left slot.
If you are installing a black, photo, or gray  photo ink cartridge, slide it into the right
slot.
8. Close the front access door.
If you installed a new ink cartridge, the device prints an ink cartridge alignment
page.
9. When prompted, ensure plain white paper is loaded in the input tray, then press  OK.
10. Load the ink cartridge alignment sheet face down on the scanner glass in the front
right corner with the top of the page to the right, and then press  OK. For more
information, see 
Load an original on the scanner glass .
The HP All-in-One aligns the ink cartridges. Recycle or discard the ink cartridge
alignment sheet.
Align the ink cartridges
The HP All-in-One prompts you to align cartridges every time you install or replace an
ink cartridge. You can also align  the ink cartridges at any time from the device control
panel or by using the software you installed with the device. Aligning the ink cartridges
ensures high-quality output.
NOTE: If you remove and reinstall the same ink cartridge, the device will not
prompt you to align the ink cartridges.  It remembers the alignment values for that
ink cartridge, so you do not  need to realign the ink cartridges.
Chapter 8
108 Maintain and troubleshoot
 
						

							
To align the ink cartridges from the device control panel when prompted
1.Make sure you have letter or A4 unused  plain white paper loaded in the input tray,
and then press  OK.
NOTE: If you have colored paper loaded in the input tray when you align the
ink cartridges, the alignment will fail. Load unused plain white paper into the
input tray, and then try the alignment again.
If the alignment fails again, you might have a defective sensor or ink cartridge.
Contact HP Support. Go to 
www.hp.com/support . If prompted, choose your
country/region, and then click  Contact HP for information on calling for
technical support.
The HP All-in-One prints an ink cartridge alignment sheet.
2. Load the ink cartridge alignment sheet face down on the scanner glass in the front
right corner with the top of the page to the right, and then press  OK. For more
information, see 
Load an original on the scanner glass .
The HP All-in-One aligns the ink cartridges. Recycle or discard the ink cartridge
alignment sheet.
To align the cartridges from the device control panel at any time
1. Load letter, A4, or legal unused plain white paper into the input tray.
NOTE: If you have colored paper loaded in the input tray when you align the
ink cartridges, the alignment will fail. Load unused plain white paper into the
input tray, and then try the alignment again.
If the alignment fails again, you might have a defective sensor or ink cartridge.
Contact HP Support. Go to 
www.hp.com/support . If prompted, choose your
country/region, and then click  Contact HP for information on calling for
technical support.
2. Press  Setup.
3. Selects  Tools and then select  Align Cartridge.
The HP All-in-One prints an ink cartridge alignment sheet.
4. Load the ink cartridge alignment sheet face down on the scanner glass in the front
right corner with the top of the page to the right, and then press  OK. For more
information, see 
Load an original on the scanner glass .
The HP All-in-One aligns the ink cartridges. Recycle or discard the ink cartridge
alignment sheet.
To align the ink cartridges from the HP Photosmart Software (Windows)
1. Load letter, A4, or legal unused plain white paper into the input tray.
2. In the HP Solution Center, click  Settings, point to  Print Settings , and then click
Printer Toolbox .
NOTE:You can also open the  Printer Toolbox from the Print Properties
dialog box. In the  Print Properties dialog box, click the  Services tab, and then
click  Service this device .
The Printer Toolbox  appears.
Work with ink cartridges 109
 
						

							
3.Click the  Device Services  tab.
4. Click  Align the Ink Cartridges .
The HP All-in-One prints an ink cartridge alignment sheet.
5. Load the ink cartridge alignment sheet face down on the scanner glass in the front
right corner with the top of the page to the right, and then press  OK. For more
information, see 
Load an original on the scanner glass .
The HP All-in-One aligns the ink cartridges. Recycle or discard the ink cartridge
alignment sheet.
To align the ink cartridges from the HP Photosmart Studio Software (Mac OS)
1. Load letter, A4, or legal unused plain  white paper into the input tray.
2. HP Printer Utility (Mac OS):  Open the HP Printer Utility. For more information,
see 
HP Printer Utility (Mac OS) . Click  Align and follow the onscreen instructions.
The HP All-in-One prints an ink cartridge alignment sheet.
3. Load the ink cartridge alignment sheet face down on the scanner glass in the front
right corner with the top of the page to the right, and then press  OK. For more
information, see 
Load an original on the scanner glass .
The HP All-in-One aligns the ink cartridges. Recycle or discard the ink cartridge
alignment sheet.
Clean the ink cartridges
Use this feature when there is streaking, white  lines through any of the lines of color or
when a color is muddy. Do not clean ink cartridges unnecessarily, as this wastes ink
and shortens the life of the ink nozzles.
To clean the ink cartridges from the control panel
1. Load letter, A4, or legal unused plain  white paper into the input tray.
2. Press  Setup.
3. Select  Tools, and then select  Clean Cartridge.
The device prints a page that you can recycle or discard.
If copy or print quality still seems poor  after you clean the ink cartridges, try
cleaning the ink cartridge contacts before replacing the affected ink cartridge.
To clean the ink cartridges from the HP Photosmart Software
1. Load letter, A4, or legal unused plain  white paper into the input tray.
2. In the HP Solution Center, click  Settings, point to  Print Settings , and then click
Printer Toolbox .
NOTE:You can also open the  Printer Toolbox from the Print Properties
dialog box. In the  Print Properties dialog box, click the  Services tab, and then
click  Service this device .
The Printer Toolbox  appears.
3. Click the  Device Services  tab.
Chapter 8
110 Maintain and troubleshoot
 
						

							
4.Click  Clean the Ink Cartridges .
5. Follow the prompts until you are satisfied with the quality of the output, and then
click  Done .
If copy or print quality still seems poor  after you clean the ink cartridges, try
cleaning the ink cartridge contacts before replacing the affected ink cartridge.
HP Printer Utility (Mac OS)
1. Open the HP Printer Utility. For more information, see 
HP Printer Utility (Mac OS) .
2. Click  Clean  and follow the onscreen instructions.
Clean the ink cartridge contacts
Clean the ink cartridge contacts only if you get repeated messages on the display
prompting you to check an ink cartridge after you already have cleaned or aligned the
ink cartridges.
Before cleaning the ink cartridge contacts, remove the ink cartridge and verify that
nothing is covering the ink cartridge contacts,  then reinstall the ink cartridge. If you
continue to get messages to check the ink cartridges, clean the ink cartridge contacts.
Make sure you have the following materials available:
• Dry foam rubber swabs, lint-free cloth, or any soft material that will not come apart or leave fibers.
TIP: Coffee filters are lint-free and work well for cleaning ink cartridges.
• Distilled, filtered, or bottled water (tap water might contain contaminants that can
damage the ink cartridges).
CAUTION: Do not use platen cleaners or alcohol to clean the ink cartridge
contacts. These can damage the ink cartridge or the HP All-in-One.
To clean the ink cartridge contacts
1. Turn on the device and open the ink cartridge door.
The print carriage moves to the far right side of the device.
2. Wait until the print carriage is idle and silent, and then unplug the power cord from
the back of the device.
NOTE: Depending how long the HP All-in-One is unplugged, the date and
time might be erased. You might need to reset the date and time later, when
you plug the power cord back in.
3. Lightly press down on the ink cartridge to release it, and then pull it toward you out
of the slot.
4. Inspect the ink cartridge contacts for ink and debris buildup.
5. Dip a clean foam rubber swab or lint-free cloth into distilled water, and squeeze
any excess water from it.
6. Hold the ink cartridge by its sides.
Work with ink cartridges 111
 
						

							
7.Clean only the copper-colored contacts. Allow the ink cartridges to dry for
approximately ten minutes.
1Copper-colored contacts
2Ink nozzles (do not clean)
8.Slide the ink cartridge back into the slot.  Push the ink cartridge forward until it
clicks into place.
9. Repeat if necessary for the other ink cartridge.
10. Gently close the ink cartridge door and plug the power cord into the back of the
device.
Clean the area around the ink nozzles
If the device is used in a dusty environment, a small amount of debris might
accumulate inside the device. This debris can include dust, hair, carpet, or clothing
fibers. When debris gets on the ink cartridges, it can cause ink streaks and smudges
on printed pages. Ink streaking can be corrected by cleaning around the ink nozzles
as described here.
NOTE: Clean the area around the ink nozzles only if you continue to see streaks
and smudges on your printed pages after you have already cleaned the ink
cartridges by using the device control panel  or the software you installed with the
HP All-in-One.
Chapter 8
112 Maintain and troubleshoot
 
						

							
Make sure you have the following materials available:
• Dry foam rubber swabs, lint-free cloth, or any soft material that will not come apartor leave fibers.
TIP: Coffee filters are lint-free and work well for cleaning ink cartridges.
• Distilled, filtered, or bottled water (tap water might contain contaminants that can
damage the ink cartridges).
CAUTION: Do not touch the copper-colored contacts or ink nozzles. Touching
these parts can result in clogs, ink failure, and bad electrical connections.
To clean the area around the ink nozzles
1. Turn on the device and open the ink cartridge door.
The print carriage moves to the far right side of the device.
2. Wait until the print carriage is idle and silent, and then unplug the power cord from
the back of the device.
NOTE: Depending how long the HP All-in-One is unplugged, the date and
time might be erased. You might need to reset the date and time later, when
you plug the power cord back in.
3. Lightly press down on the ink cartridge to release it, and then pull it toward you out
of the slot.
NOTE: Do not remove both ink cartridges  at the same time. Remove and
clean each ink cartridge one at a time. Do not leave an ink cartridge outside the
device for more than 30 minutes.
4. Place the ink cartridge on a piece of paper with the ink nozzles facing up.
5. Lightly moisten a clean foam rubber swab with distilled water.
Work with ink cartridges 113
 
						

							
6.Clean the face and edges around the ink nozzle area with the swab, as shown
below.
1Nozzle plate (do not clean)
2Face and edges around the ink nozzle area
CAUTION: Do not  clean the nozzle plate.
7. Slide the ink cartridge back into the slot.  Push the ink cartridge forward until it
clicks into place.
8. Repeat if necessary for the other ink cartridge.
9. Gently close the ink cartridge door and plug the power cord into the back of the
device.
Store printing supplies
The ink cartridge protector is designed to keep an ink cartridge secure and prevent it
from drying out when it is not being  used. Whenever you remove an ink cartridge from
the device with the intention of using it again later, store it in the ink cartridge
protector. For example, store the black ink cartridge in an ink cartridge protector if you
are removing it so you can print high-quality  photos with the photo and tri-color ink
cartridges.
NOTE: If you do not have an ink cartridge protector, you can order one from HP
Support. For more information, see 
Support and warranty . You can also use an air-
tight container, such as a plastic tub. Make sure the nozzles are not touching
anything when you store the ink cartridges.
Chapter 8
114 Maintain and troubleshoot
 
						

							
To insert an ink cartridge into the ink cartridge protector
▲Place the ink cartridge into the ink cartridge protector at a slight angle and snap it
securely into place.
To remove the ink cartridge from the ink cartridge protector
▲Press down on the top of the ink cartridge protector to release the ink cartridge,
then gently remove the ink cartridge out of the ink cartridge protector.
Clean the device
This section provides instructions for keeping the device in top working condition.
Perform these maintenance procedures as necessary.
Dust or dirt on the scanner glass, scanner lid backing, or scanner frame can slow
down performance, degrade the quality of scans, and affect the accuracy of special
features.
•
Clean the scanner glass
•
Clean the exterior
•
Clean the automatic document feeder
Clean the scanner glass
To clean the scanner glass
1. Turn off the device.
2. Lift the scanner lid.
Clean the device 115
 
						

							
3.Clean the glass by using a soft, lint-free cloth that has been sprayed with a mild
glass cleaner. Dry the glass with a dry, soft, lint-free cloth.
CAUTION: Use only glass cleaner to clean the scanner glass. Avoid cleaners
that contain abrasives, acetone, benzene, and carbon tetrachloride, all of which
can damage the scanner glass. Avoid isopropyl alcohol because it can leave
streaks on the glass.
CAUTION: Do not spray the glass cleaner directly on the glass. If too much
glass cleaner is applied, the cleaner could leak under the glass and damage
the scanner.
4. Close the scanner lid, and turn on the device.
Clean the exterior
NOTE: Before cleaning the device, turn off the power and unplug the power cord
from the electrical socket.
Use a soft, damp, lint-free cloth to wipe dust,  smudges, and stains off of the case. The
exterior of the device does not require cleaning. Keep fluids away from the interior of
the device, as well as from the device control panel.
Clean the automatic document feeder
If the automatic document feeder picks up multiple pages or if it does not pick up plain
paper, you can clean the rollers and separator pad. Lift the automatic document feeder
cover to access the pick assembly inside the automatic document feeder, clean the
rollers or separator pad, and then close the cover.
Chapter 8
116 Maintain and troubleshoot