HP OfficeJet J4580 User Manual

							
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Podręcznik użytkownika
HP Officejet J4500/J4660/J4680 
All-in-One series
User Guide
 
						

							
HP Officejet J4500/J4660/J4680 
All-in-One series
User Guide
 
						

							
Copyright information
© 2008 Copyright Hewlett-Packard
Development Company, L.P.
Hewlett-Packard Company
notices
The information contained in this
document is subject to change without
notice.
All rights reserved. Reproduction,
adaptation, or translation of this
material is prohibited without prior
written permission of Hewlett-
Packard, except as allowed under
copyright laws.
The only warranties for HP products
and services are set forth in the
express warranty statements
accompanying such products and
services. Nothing herein should be
construed as constituting an
additional warranty. HP shall not be
liable for technical or editorial errors
or omissions contained herein.
Acknowledgements
Windows, Windows XP, and Windows
Vista are U.S. registered trademarks
of Microsoft Corporation.
ENERGY STAR and the ENERGY
STAR mark are registered U.S. marks.
Safety information
Always follow basic safety
precautions when using this product
to reduce risk of injury from fire or
electric shock.
1. Read and understand all
instructions in the documentation that
comes with the device.
2. Use only a grounded electrical
outlet when connecting this product to
a power source. If you do not know
whether the outlet is grounded, check
with a qualified electrician.
3. Observe all warnings and
instructions marked on the product.
4. Unplug this product from wall
outlets before cleaning.
5. Do not install or use this product
near water, or when you are wet.
6. Install the product securely on a
stable surface.
7. Install the product in a protected
location where no one can step on or
trip over the line cord, and the line
cord cannot be damaged.
8. If the product does not operate
normally, see 
Maintain andtroubleshoot. 9. There are no user-serviceable parts
inside. Refer servicing to qualified
service personnel.
Accessibility
The device provides a number of
features that make it accessible for
people with disabilities.
Visual
The device software is accessible for
users with visual impairments or low
vision through the use of your
operating systems accessibility
options and features. It also supports
most assistive technology such as
screen readers, Braille readers, and
voice-to-text applications. For users
who are color blind, colored buttons
and tabs used in the software and on
the device control panel have simple
text or icon labels that convey the
appropriate action.
Mobility
For users with mobility impairments,
the device software functions can be
executed through keyboard
commands. The software also
supports Windows accessibility
options such as StickyKeys,
ToggleKeys, FilterKeys, and
MouseKeys. The device doors,
buttons, paper trays, and paper
guides can be operated by users with
limited strength and reach.
Support
For more details about the
accessibility of this product and HPs
commitment to product accessibility,
visit HPs Web site at 
www.hp.com/accessibility
.
For accessibility information for the
Mac OS, visit the Apple Web site at
www.apple.com/accessibility .
 
						

							
Contents
1 Get startedFind other resources for the product .........................................................................................8
Understand the device parts ............................. ........................................................................9
Front view .................................................................................................................... .....10
Printing supplies area .......................................................................................................1 0
Back view ..................................................................................................................... ....11
Device control panel buttons and lights ............................................................................11
Device control panel buttons and lights ............................................................................13
Connection information .................................... .................................................................14
2 Use the device Use device control panel menus .............................................................................................16
Device control-panel message types .................................. ....................................................16
Status messages ..............................................................................................................1 6
Warning messages ...........................................................................................................17
Error messages ................................................................................................................ 17
Critical error messages .....................................................................................................17
Change device settings ........................................................................................................ ..17
Use the HP Solution Center (Windows) ..................................................................................18
Use the HP photo and imaging software ................................................................................18
Load originals .................................................. .......................................................................19
Load an original on the scanner glass ..............................................................................20
Load an original in the automatic document feeder (ADF) ................................................21
Select print media ............................................................................................................ .......22
Tips for selecting and using print media ...........................................................................22
Understand specifications for supported media .................... ............................................23
Understand supported sizes .......................................................................................23
Understand supported media types and weights ........................................................26
Set minimum margins .......................................................................................................26
Load media .................................................................................................................... .........27
Print on special and custom-sized media . ................................................................. .............28
Print borderless ............................... ............................................................................... ........29
Set up speed-dial entries ................................... .....................................................................30
Set up fax numbers as speed-dial entries or groups ......................................................... 31
Set up speed-dial entries .................................... ........................................................31
Set up a speed-dial group ........................... ................................................................31
Print and view a list of speed-dial entries ..........................................................................32 View a list of speed-dial entries ..................................................................................32
3 Print Change print settings ......................................................................................................... .....33
Change settings from an application for  current jobs (Windows) ......................................33
Change default settings for all future jobs (Windows) .......................................................33
Change settings (Mac OS) ...............................................................................................34
Cancel a print job ............................................................................................................ ........34
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4 ScanScan an original .............................................................................................................. ........35
Scan an original (direct connection) ......... .........................................................................35
Scan from a TWAIN-compliant or a WIA-compliant program  ..................................................36
Scan from a TWAIN-compliant program ............ ...............................................................36
Scan from a WIA-compliant program .......................... ......................................................36
Edit a scanned original ....................................................................................................... ....36
Edit a scanned photo or graphic .......................................................................................37
Edit a scanned document using optical character recognition (OCR) software ............ ....37
Change scan settings .......................................................................................................... ...37
Cancel a scan job ............................................................................................................. ......37
5 Copy Make copies ................................................................................................................... ........38
Cancel a copy job ............................................................................................................. ......39
6 Fax Send a fax .................................................................................................................... ..........40
Send a basic fax .............................................................................................................. .40
Send a fax manually from a phone ...................................................................................41
Send a fax using monitor dialing .......................................................................................43
Send a fax from memory ..................................................................................................43
Schedule a fax to send later .............................................................................................44
Send a fax to multiple recipients .......................................................................................44 Send a fax to multiple  recipients from the device control  panel ......................... .........45
Send a color original or photo fax .....................................................................................45
Change the fax resolution and  Lighter / Darker settings .................................................46
Change the fax resolution ..................................... ......................................................46
Change the  Lighter / Darker  setting ..........................................................................47
Set new default settings ..............................................................................................47
Send a fax in Error Correction Mode ................................................................................47
Receive a fax ................................................................................................................. .........48
Receive a fax manually .....................................................................................................48
Set up backup fax ............................................................................................................. 49
Reprint received faxes from memory ................................................................................50
Poll to receive a fax ......................................................................................................... .50
Forward faxes to another number .....................................................................................51
Set the paper size for received faxes ................................................................................52
Set automatic reduction for incoming faxes ......................................................................52
Block junk fax numbers .....................................................................................................52 Add numbers to the junk fax list ..................................................................................53
Remove numbers from the junk fax list .......................................................................53
Receive faxes to your computer .......................................................................................53
Activate Fax to PC ......................................................................................................54
Modify Fax to PC settings ...........................................................................................55
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Change fax settings ................................................................................................................55
Configure the fax header ..................................................................................................55
Set the answer mode (Auto answer) .................................................................................56
Set the number of rings before answering ........................................................................56
Change the answer ring pattern for distinctive ring ...........................................................57
Set the fax error correction mode .....................................................................................57
Set the dial type ............................................................................................................. ...58
Set the redial options ........................................................................................................ 58
Set the fax speed ............................................................................................................. .58
Fax over the Internet ........................................................................\
................................. ...... 59
Test fax setup ................................................................................................................ .........60
Use reports ................................................................................................................... ..........60
Print fax confirmation reports ............................. ...............................................................61
Print fax error reports ....................................................................................................... .61
Print and view the fax log ..................................................................................................62
Cancel a fax .................................................................................................................. ..........62
7 Configure and manage Manage the device ............................................................................................................. ....63
Monitor the device ............................................................................................................ 63
Administer the device .............................................. .........................................................64
Use device management tools ...............................................................................................64 Toolbox (Windows) .................................................... .......................................................64
Open the Toolbox .......................................................................................................65
Toolbox tabs ...............................................................................................................65
Embedded Web server (HP Officejet  J4680 only) .................................................. ..........66
To open the embedded Web server ...........................................................................66
Embedded Web server pages ....................................................................................66
HP Printer Utility (Mac OS) ...............................................................................................67
Open the HP Printer Utility ..........................................................................................67
HP Printer Utility panels ..............................................................................................67
Understand the self-test report ........................................ .......................................................68
Set up faxing for the device .................................................................................................. ..69
Set up faxing (parallel phone systems) .............................................................................69
Choose the correct fax setup for your  home or office ......................................... ........70
Select your fax setup case ..........................................................................................72
Case A: Separate fax line (no voice calls received) ....................................................73
Case B: Set up the device with DSL ...........................................................................74
Case C: Set up the device with a PBX phone system  or an ISDN line .......................75
Case D: Fax with a distinctive ring service  on the same line .............................. ........76
Case E: Shared voice/fax line .....................................................................................77
Case F: Shared voice/fax line with voice mail .............................................................78
Case G: Fax line shared with computer modem (no voice calls received) ..................79
Case H: Shared voice/fax line with  computer modem ................................................81
Case I: Shared voice/fax line with answering machine ...............................................85
Case J: Shared voice/fax line with computer modem and answering machine ........... 86
Case K: Shared voice/fax line with computer dial-up  modem and voice mail .............90
Serial-type fax setup .................... ..................................................................................... 92
Contents
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Configure the device (Windows) .............................................................................................93Install the software before connecting the  device (recommended) ...................................93
Connect the device before installing the software ............................................................. 94
Share the device on a locally  shared network ............................... ...................................94
Configure the device (Mac OS) ..............................................................................................95 To install the software ....................................................................................................... 95
Share the device on a locally  shared network ............................... ...................................95
Set up the device for wireless communication  (HP Officejet J4680 only) ...............................96
Understand 802.11 wireless network settings  ............................ ............... .......................97
To set up wireless communication using the device control panel with wireless
setup wizard .................................................................................................................. ...98
To set up wireless communication  using the installer (Windows) ................................. ....99
To set up the device on a wireless network (Mac OS) ......................................................99
To turn off wireless communication ................................................................................100
To print a wireless test page ...........................................................................................100
Reset wireless settings ...................................................................................................100
Guidelines for reducing interference on a wireless network ............................................100
Guidelines for ensuring wireless network security ..........................................................100 To add hardware addresses to a WAP .....................................................................101
Other guidelines ........................ ................................................................................101
Uninstall and reinstall the software .......................................................................................101
8 Maintain and troubleshoot Work with ink cartridges ............... ....................................................................................... ..104
Supported ink cartridges ..................................... ............................................................104
Handle the ink cartridges .................................... ............................................................105
Replace the ink cartridges ....................................... .......................................................105
Align the ink cartridges ...................................................................................................108
Clean the ink cartridges ..................................... .............................................................110
Clean the ink cartridge contacts .................................................\
..................................... 111
Clean the area around the ink nozzles ... ...................................................... ..................112
Store printing supplies ....................................................................................................114
Clean the device .............................................................................................................. .....115
Clean the scanner glass .................................................................................................115
Clean the exterior ...........................................................................................................1 16
Clean the automatic document feeder ............................................................................116
General troubleshooting tips and resources .........................................................................119
Solve printing problems ....................................................................................................... .120
The device shuts down unexpectedly .............................................................................120
Error message appears on control-panel display ............................................................ 120
The device is not responding (nothing prints) .................................................................121
Device takes a long time to print .....................................................................................121
Blank or partial page printed ...........................................................................................121
Something on the page is missing or incorrect ...............................................................122
Placement of the text or graphics is wrong .....................................................................122
The device prints half a page, then ejects the paper  ................................. .....................123
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Poor print quality and unexpected printouts ..........................................................................123Common poor quality printout problems .........................................................................124
Meaningless characters print .................................... ......................................................124
Ink is smearing ........................................................................\
....................................... . 125
Ink is not filling the text or graphics completely ...............................................................125
Output is faded or dull colored ........................................................................................126
Colors are printing as black and white ............................................................................126
Wrong colors are printing ................................................................................................126
Printout shows bleeding colors .......................................................................................127
Colors do not line up properly .........................................................................................127
Lines or dots are missing from text or  graphics ..............................................................127
Solve paper-feed problems ................ ...................................................................................12 7
Solve scan problems ........................................................................................................... .129
Scanner did nothing ........................................................................................................129
Scan takes too long ........................................................................................................130
Part of the document did not scan or text is missing .......................................................130
Text cannot be edited .....................................................................................................130
Error messages appear ..................................................................................................131
Scanned image quality is poor ........................................................................................131
Scan defects are apparent ..............................................................................................132
Solve copy problems ........................................................................................................... .133
No copy came out ...........................................................................................................133
Copies are blank .............................................................................................................1 33
Documents are missing or faded ....................................................................................134
Size is reduced ............................................................................................................... 134
Copy quality is poor ........................................................................................................13 4
Copy defects are apparent .............................................................................................135
The device prints half a  page, then ejects the paper  ......................................................135
Error messages appear ..................................................................................................135
Paper mismatch ..............................................................................................................13 5
Solve fax problems ............................................................................................................ ...136
The fax test failed ........................................................................................................... 136
Solve wireless problems (HP Officejet J4680 only)  ........................................... ...................148
Troubleshoot installation issues ............................... .............................................................150
Hardware installation suggestions .................................. ................................................150
Software installation suggestions ...........................................................\
......................... 151
Clear jams .................................................................................................................... ........152
Clear paper jams ............................................................................................................15 2
Avoid paper jams ............................................................................................................15 4
A HP supplies and accessories Order printing supplies online ...............................................................................................1 55
Supplies ...................................................................................................................... ..........155
HP media ...................................................................................................................... ..155
B Support and warranty Hewlett-Packard limited warranty statement ........... ..............................................................157
Obtain electronic support ........................................... ...........................................................158
Contents
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Obtain HP telephone support ...............................................................................................158Before you call ............................................................................................................... .158
Support process ........................................................................\
...................................... 1 59
HP support by phone ......................................................................................................159
Phone support period ...............................................................................................159
Telephone support numbers .....................................................................................159
Placing a call .............................................................................................................159
After the phone support period .................................................................................159
Additional warranty options ................................ .............................................................160
HP Quick Exchange Service (Japan) ..............................................................................160
Call HP Korea customer support ....................................................................................160
Prepare the device for shipment ...........................................................................................161 Remove the ink cartridges before shipment  ............................................ .......................161
Pack the device ............................................................................................................... .....162
C Device specifications Physical specifications ............... ........................................................................................ ...164
Product features and capacities ...........................................................................................165
Processor and memory specifications .................................. ................................................165
System requirements ................ ........................................................................................... .165
Network protocol specifications ....................... .....................................................................166
Embedded Web server specifications ........................................................................\
........... 167
Print specifications ........ .................................................................................................. ......167
Fax specifications .................. .......................................................................................... .....167
Scan specifications ............ ............................................................................................... ....168
Environmental specifications ....................... .........................................................................16 8
Electrical specifications ............. ........................................................................................ ....168
Acoustic emission specifications (print  in Draft mode, noise levels per ISO 7779)  ...............168
D Regulatory information FCC statement ...................................................... ...............................................................171
Notice to users in Korea ...................................................................................................... .171
VCCI (Class B) compliance statement  for users in Japan ....................................... .............172
Notice to users in Japan about the power cord .....................................................................172
RoHS notices (China only) ...................................................................................................17 2
Noise emission statement for Germany ................................................................................172
Notice to users of the U.S. telephone network: FCC requirements ....................................... 173
Notice to users of the  Canadian telephone network .. ...........................................................174
Notice to users in the European Economic Area ..................................................................175
Notice to users of the German telephone network ................................................................175
Australia wired fax statement ................................................................................................1 75
Regulatory information for wireless products ........................................................................176 Exposure to radio frequency radiation ............................................................................176
Notice to users in Brazil ..................................................................................................176
Notice to users in Canada ..............................................................................................176
Notice to users in Taiwan ...............................................................................................177
European Union regulatory notice ..................................................................................178
Warning for Australia and New Zealand with phone handset  ................................. ..............178
Regulatory model number ....................................................................................................179
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