HP Officejet 7500A E910 User Manual

Solution 2: Make sure the paper is loaded correctly
Solution:Make sure that the paper is loaded correctly in the input tray.
For more information, see:
Load media
Cause:The paper was not loaded correctly.
If this did not solve the issue, try the next solution.
Solution 3: Check the print settings
Solution:Check the print settings.
• Check the paper type setting to make sure it matches the type of paper loaded in
the input tray.
• Check the print quality setting and make sure it is not set too low.
Print...

If this did not solve the issue, try the next solution.
Solution 5: Check for a paper jam
Solution:Check for paper debris in the front of the printer. Remove any debris you
find.
CAUTION:Trying to clear a paper jam from the front of the printer can damage
the print mechanism. Always access and clear paper jams through the rear access
panel.
Cause:Paper debris may be present, but not detected by the sensor.
Solution 6: Service the printer
Solution:If you have completed all of the steps provided in the...

Wrong, inaccurate, or bleeding colors
If your printout has one of the following print quality problems, try the solutions in this
section for help.
• Colors look wrong
For example, green was replaced with blue in your printout.
• Colors run into each other, or look like they are smeared on the page. The edges
might have a feathering appearance instead of being sharp and defined.
Try the following solutions if the colors appear wrong, inaccurate, or bleed into each other.
•
Solution 1: Make sure you are...

If this did not solve the issue, try the next solution.
Solution 3: Check the paper type
Solution:HP recommends that you use HP papers or any other paper type that is
appropriate for the printer.
Always make sure the paper you are printing on is flat. For best results when printing
images, use HP Advanced Photo Paper.
Store specialty media in its original packaging inside a resealable plastic bag on a
flat surface in a cool, dry place. When you are ready to print, remove only the paper
you plan to use...

Solution 5: Check the print settings
Solution:Check the print settings.
• Check the print settings to see if the color settings are incorrect.
For example, check to see if the document is set to print in grayscale. Or, check
to see if advanced color settings such as saturation, brightness, or color tone, are
set to modify the appearance of colors.
• Check the print quality setting and make sure it matches the type of paper loaded
in the printer.
You might need to choose a lower print quality setting if...

After cleaning the printhead, print a print quality report. Evaluate the print quality
report to see if the print quality problem still exists.
For more information, see:
•
Printhead maintenance
•
Print and evaluate a print quality report
Cause:The printhead needed to be cleaned.
If this did not solve the issue, try the next solution.
Solution 8: Contact HP support
Solution:Contact HP support for service.
Go to: 
www.hp.com/support.
If prompted, choose your country/region, and then click Contact HP for...

Solution 2: Check the ink levels
Solution:Check the estimated ink levels in the ink cartridges.
NOTE:Ink level alerts and indicators provide estimates for planning purposes
only. When you receive a low-ink alert, consider having a replacement cartridge
available to avoid possible printing delays. You do not need to replace the ink
cartridges until print quality becomes unacceptable.
For more information, see:
Check the estimated ink levels
Cause:The ink cartridges might have insufficient ink.
If this did...

After cleaning the printhead, print a print quality report. Evaluate the print quality
report to see if the print quality problem still exists.
For more information, see:
•
Printhead maintenance
•
Print and evaluate a print quality report
Cause:The printhead needed to be cleaned.
If this did not solve the issue, try the next solution.
Solution 6: Contact HP support
Solution:Contact HP support for service.
Go to: 
www.hp.com/support.
If prompted, choose your country/region, and then click Contact HP for...

Solution 2: Use a higher print quality setting
Solution:Check the print quality setting and make sure it is not set too low.
Print the image with a high print quality setting, such as Best or Maximum dpi.
Cause:The print quality setting was set too low.
If this did not solve the issue, try the next solution.
Solution 3: Rotate the image
Solution:If the problem persists, use the HP software or another software
application to rotate your image 180 degrees so that the light blue, gray, or brown
hues in your...

If this did not solve the issue, try the next solution.
Solution 3: Check the ink levels
Solution:Check the estimated ink levels in the ink cartridges.
NOTE:Ink level alerts and indicators provide estimates for planning purposes
only. When you receive a low-ink alert, consider having a replacement cartridge
available to avoid possible printing delays. You do not need to replace the ink
cartridges until print quality becomes unacceptable.
For more information, see:
Check the estimated ink levels
Cause:The...