HP Officejet 7000 User Manual

Blank or partial page printed
Check the ink levels
The ink cartridges may be running low on ink.
Clean the printhead
Complete the printhead cleaning procedure. For more information, see 
Clean the
printhead. The printhead may need to be cleaned if the printer was turned off improperly.
NOTE:Turn off the HP Printer by pressing the Power button located on the product.
Wait until the Power light turns off before unplugging the power cord or turning off a
power strip. If you improperly turn off the HP...

Placement of the text or graphics is wrong
Check how the media is loaded
Make sure the media width and length guides fit snugly against the edges of the stack of
media, and make sure the tray is not overloaded. For more information, see 
Load
media.
Check the media size
• Content on a page might be cut off if the document size is larger than the media that
you are using.
• Make sure the media size selected in the printer driver match the size of media loaded
in the tray.
Check the margin settings
If the...

Envelopes print incorrectly
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.
•
Solution 1: Load the stack of envelopes correctly
•
Solution 2: Check the envelope type
•
Solution 3: Tuck the flaps to avoid paper jams
Solution 1: Load the stack of envelopes correctly
Solution:Load a stack of envelopes in the input tray,...

•Solution 4: Check the printer driver status
•
Solution 5: Wait until the product completes the current operation
•
Solution 6: Remove all cancelled print jobs from the queue
•
Solution 7: Clear the paper jam
•
Solution 8: Make sure the print carriage can move freely
•
Solution 9: Check the connection from the product to your computer
•
Solution 10: Restart the product
Solution 1: Turn on the product
Solution:Look at the Power light located on the product. If it is not lit, the product
is turned off....

If this did not solve the issue, try the next solution.
Solution 5: Wait until the product completes the current operation
Solution:If the product is performing another task your print job will be delayed
until the product completes the current task.
Some documents take a long time to print. If nothing has printed several minutes after
you sent a print job to the product, check the device control panel to see if there are
any errors.
Cause:The product was busy with another task.
If this did not solve the...

Cause:The print carriage had stalled.
If this did not solve the issue, try the next solution.
Solution 9: Check the connection from the product to your computer
Solution:Check the connection from the product to your computer. Verify that the
USB cable is securely plugged into the USB port on the back of the product. Make
sure the other end of the USB cable is plugged into a USB port on your computer.
After the cable is connected properly, turn off the product and then on again. If the
product is...

Nothing happens when I try to print
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.
•
Solution 1: Turn on the product
•
Solution 2: Load paper in the input tray
•
Solution 3: Select the correct printer
•
Solution 4: Check the printer driver status
•
Solution 5: Wait until the product completes the current operation
•...

Solution 4: Check the printer driver status
Solution:The printer driver status might have changed to either offline or stop
printing.
To check the printer driver status
▲In the HP Solution Center, click the Status tab.
Cause:The status of the printer driver had changed.
If this did not solve the issue, try the next solution.
Solution 5: Wait until the product completes the current operation
Solution:If the product is performing another task your print job will be delayed
until the product completes the...

Solution 8: Make sure the print carriage can move freely
Solution:Unplug the power cable if it is not already unplugged. Check to see if the
print carriage will move freely from one side of the printer to the other. Do not try to
force it to move if it is hung up on something.
CAUTION:Be careful not to force the print carriage. If the carriage is stuck,
forcing it to move will damage the printer.
Cause:The print carriage had stalled.
If this did not solve the issue, try the next solution.
Solution 9:...

The margins are not printing as expected
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.
•
Solution 1: Check the printer margins
•
Solution 2: Verify the paper size setting
•
Solution 3: Load the stack of paper correctly
Solution 1: Check the printer margins
Solution:Check the printer margins.
Make sure the margin...