HP Officejet 7000 User Manual

Light description/Light patternExplanation and recommended
action
The Power light is on, and the Resume light and one or more
ink cartridge lights blink.One of the following has occurred.
•One or more of the ink
cartridges are almost
depleted and may results in
poor print quality. Replace the
existing ink cartridges to
avoid poor print quality. To
continue printing using the
existing ink cartridges, press
the 
 (Resume button).
NOTE:Ink level alerts and
indicators provide estimates
for planning purposes...

Light description/Light patternExplanation and recommended
action
All lights are on.A non-recoverable error has
occurred. Unplug the power cord,
and then plug the power cord back
in, and try printing.
Chapter 5
(continued)
108 Control-panel lights reference
 

A HP supplies
This section provides information on HP supplies for the device. The information is subject to
changes, visit the HP Web site (www.hpshopping.com) for the latest updates. You may also make
purchases through the Web site.
•
Order printing supplies online
•
Supplies
Order printing supplies online
To order supplies online or create a printable shopping list, open the HP Solution Center desktop
icon that was installed by your HP printer software and click the Shopping icon. Select Shop
Online...

NOTE:Ink level warnings and indicators provide estimates for planning purposes only. When you receive a low-ink warning message, consider  having a replacement cartridge available to 
avoid possible printing delays. You do not need to  replace cartridges until prompted to do so.
HP media
To order media such as HP Premium Paper, go to www.hp.com.
HP recommends plain papers with the ColorLok logo for printing everyday documents. All papers  with the ColorLok logo are independently tested to meet high stand...

B Support and warranty
The information in Maintain and troubleshoot suggests solutions to common problems. If your device
is not operating correctly and those suggestions did not solve your problem, try using one of the
following support services to obtain assistance.
This section contains the following topics:
•
Obtain electronic support
•
Obtain HP telephone support
•
Hewlett-Packard limited warranty statement
•
Ink cartridge warranty information
•
Prepare the device for shipment
Obtain electronic...

Obtain HP telephone support
During the warranty period, you may obtain assistance from the HP Customer Care Center.
NOTE:HP does not provide telephone support for Linux printing. All support is provided online
at the following web site: 
https://launchpad.net/hplip. Click the Ask a question button to begin
the support process.
If you are using Windows or Mac OS X, these operating systems are not supported by HPLIP.
Please go to the HP web site for additional support and assistance.
This section contains...

• Valuable troubleshooting information for common problems
• Proactive device updates, support alerts, and HP newsgrams that are available when you
register the HP device
3.Call HP support. Support options and availability vary by device, country/region, and language.
HP support by phone
The phone support numbers and associated costs listed here are those in effect at time of this
material publication. For the most current HP list of telephone support numbers and call-cost
information, see...

Telephone support numbers
For the most current list of telephone support numbers, see www.hp.com/support.
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Placing a call
Call HP support while you are in front of the computer and the HP device. Be prepared to provide
the following information:
• Model number (see 
Find the device model number
• Serial number (located on the back or bottom of the device)
• Messages that appear when the situation occurs
• Answers to these questions:
◦Has this situation happened before?
◦Can you re-create it?
◦Did you add any new hardware or software to your computer at about the time that this
situation began?
◦Did anything...

Hewlett-Packard limited warranty statement
A.  Extent of limited warranty
    1.  Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects 
in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the 
customer.
    2.  For software products, HP’s limited warranty applies only to a failure to execute programming instructions. HP does not 
warrant that the operation of any product will be...