HP Officejet 7000 User Manual

• Make sure the output tray is not overly full.
• Make sure the media guide are adjusted snugly against the media, but do not crinkle
or bend the media.
Errors (Windows)
•Printhead Problem
•
Device Disconnected
•
Ink Alert
•
Cartridge Problem
•
Cartridge Problem
•
Paper Mismatch
•
The cartridge cradle cannot move
•
Paper Jam
•
The printer is out of paper.
•
Incompatible Cartridge(s)
•
Printer Offline
•
Printer Paused
•
Document failed to print
•
Ink Service Capacity Warning
•
Previously used genuine HP...

Device Disconnected
Use the following to correct the error:
Hardware installation suggestions
Ink Alert
Choose your error
•
HP recommends you have a replacement available for when print quality becomes
no longer acceptable.
•
The amount of ink in the following cartridge may be low enough to cause poor print
quality and cartridge changes may be required soon. HP recommends you have
replacement cartridges available to install when print quality is no longer acceptable
•
Ink Service Capacity Warning
•
Ink...

Ink Service Capacity Warning
If you are going to move or transport the product after receiving this message, make sure
you keep it upright and do not tip it on its side to avoid ink leakage.
Printing can continue, but ink system behavior might change.
The product has nearly maximized the ink service capacity.
Contact HP support for service.
Go to: 
www.hp.com/support.
If prompted, choose your country/region, and then click Contact HP for information on
calling for technical support.
Ink system failure...

Use the following to correct the error:
Replace the ink cartridges
Cartridge Problem
The following cartridge has a problem
Use the following to correct the error:
•
Replace the ink cartridges
•
Supplies
•
HP inkjet supplies recycling program
Paper Mismatch
Paper detected does not match paper size or type selected
Use the following to correct the error:
•
Load media
•
Print on special and custom-sized media
•
Change print settings
The cartridge cradle cannot move
Please turn device power off. Check device...

The following cartridge is not intended for use in this printer
Use the following to correct the error:
•
Replace the ink cartridges
•
Supplies
•
HP inkjet supplies recycling program
The following cartridges are not intended for use in this printer as it is currently
configured
Use the following to correct the error:
•
Replace the ink cartridges
•
Supplies
•
HP inkjet supplies recycling program
Printer Offline
Your printer is currently offline
Use the following to correct the error:
To check if the...

Ink Service Capacity Warning
If you are going to move or transport the product after receiving this message, make sure
you keep it upright and do not tip it on its side to avoid ink leakage.
Printing can continue, but ink system behavior might change.
The product has nearly maximized the ink service capacity.
Contact HP support for service.
Go to: 
www.hp.com/support.
If prompted, choose your country/region, and then click Contact HP for information on
calling for technical support.
Previously used...

5 Control-panel lights reference
The control-panel lights indicate status and are useful for diagnosing printing problems.
This section contains information about the lights, what they indicate, and what action to
take if necessary.
•
Interpreting control-panel lights
Interpreting control-panel lights
12
3
45
1Power button and light
2Resume button and light
3Cancel button
4Network button and light
5Ink cartridge lights
Control-panel lights reference 103
 

For more information, visit the HP Web site (www.hp.com/support) for the latest
troubleshooting information, or product fixes and updates.
Light description/Light patternExplanation and recommended
action
All lights are off.The device is off.
•Connect the power cable.
•Press  (Power button).
The Power light is on.The device is ready.
No action is required.
The Power light blinks.The device is turning on or off, or
is processing a print job.
No action is required.
The device is pausing for the ink
to...

Light description/Light patternExplanation and recommended
action
The Power light and the Resume light are on.A cover is not closed completely.
Make sure all covers are
completely closed.
The Power light is on and the ink cartridge lights blink one
after the the other, from left to right.The printhead is missing or faulty
•Reinstall the printhead. For
more information, see
Advanced printheadmaintenance.
•If the error persists, replace
the printhead.
The Power light blinks and the ink cartridge lights...

Light description/Light patternExplanation and recommended
action
The Power light is on and one or more of the ink cartridge
lights blink.One or more of the ink cartridges
are missing.
There is a duplicate cartridge
installed in the device.
•Install the indicated ink
cartridge, and then try to print.
Remove and re-insert the ink
cartridge a few times if
necessary.
•If the error persists, replace
the indicated ink cartridge.
Ink level is low and might affect
print quality.
Replace the indicated ink...