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HP Officejet 7000 User Manual

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Page 51

5.Twist the orange cap to snap it off.
NOTE:Make sure the plastic tab is entirely removed and that the label is slightly
torn, revealing the vent channel.
6.Using the colored shaped icons for help, slide the ink cartridge into the empty slot
until it clicks into place and is seated firmly in the slot.
CAUTION:Do not lift the latch handle on the print carriage to install the ink
cartridges. Doing so can result in incorrectly seated ink cartridges and printing
problems. The latch must remain down in order...

Page 52

Make sure that you insert the ink cartridge into the slot that has the same shaped icon
and color as the one you are installing.
7.Repeat steps 3 through 6 for each ink cartridge you are replacing.
8.Close the ink cartridge door.
Related topics
Order printing supplies online
Usage information collection
The HP cartridges used with this product contain a memory chip that assists in the
operation of the product.
In addition, this memory chip collects a limited set of information about the usage of the...

Page 53

If you are concerned about providing this anonymous information, you can make this
information inaccessible by turning off the memory chips ability to collect the products
usage information:
To turn off usage information collection
▲On the product control panel, press and hold the Resume button and Network button
until the ink cartridge lights blink, approximately five seconds, and then release the
buttons.
NOTE:If you turn off the memory chips ability to collect the products usage
information, you can...

Page 54

To evaluate the Print Quality Diagnostic Page
This section includes the following topics:
•
Ink Levels
•
Good color bars
•
Ragged, irregularly streaked, or faded bars
•
Regular white streaks in the bars
•
Bar colors are not uniform
•
Large Black Font Text
•
Alignment Patterns
•
If you see no defects
Ink Levels
Chapter 4
50 Maintain and troubleshoot
 

Page 55

▲Look at the Ink Level indicators in Line 21. If any of the bar level indicators are low,
you may need to replace that ink cartridge.
NOTE:Ink level warnings and indicators provide estimates for planning
purposes only. When you receive an ink alert message, consider having a
replacement cartridge available to avoid possible printing delays. You do not need
to replace cartridges until print quality becomes unacceptable.
Good color bars
Example of Good Color BarsAll seven bars are solid, sharp-edged, and...

Page 56

Example of Bad Color BarsThe top black bar is ragged on one end.
If any of the bars are ragged, irregularly streaked, or faded, follow these steps:
1.Make sure the ink cartridges have ink.
2.Remove the cartridge corresponding to the streaked bar and make sure it is properly
vented. For more information, see 
Replace the ink cartridges.
3.Reinstall the cartridge and make sure all the cartridges are properly latched. For more
information, see 
Replace the ink cartridges
4.Clean the printhead. For more...

Page 57

Regular white streaks in the bars
If any of the color bars show regular white streaks, follow these steps:
White streaksThe print quality bars have white streaks in them.
1.If the Print Quality Diagnostic report reads PHA TTOE = 0, align the printer. For more
information, see 
Align the printhead.
2.If PHA TTOE is not 0, or aligning does not help, clean the printhead. For more
information, see 
Clean the printhead.
3.Print another Print Quality Diagnostic report. If the streaking is still there, but...

Page 58

Large Black Font Text
Look at the large-font text above the color blocks. I ABCDEFG abcdefg The type should
be sharp and clear. If the type is jagged, try aligning the printer. If there are streaks or
smears of ink, clean the printhead.
Example of good Large-Font TypeThe letters are sharp and clear - the printer is operating
correctly.
Example of bad Large-Font TypeThe letters are jagged - align the printer.
Example of bad Large-Font TypeThe letters are smeared - clean the printhead and check if the...

Page 59

Examples of a bad alignment patternThe lines are jagged - align the printer. If that does not
work, contact HP.
If you see no defects
If you do not see any defects on the print quality report, then the printing system is working
correctly. There is no reason to replace supplies or have the product serviced, because
they are functioning properly. If you still have a print quality problem, here are some other
things you can check:
• Check the paper.
• Check the print settings.
• Make sure your image has...

Page 60

• The device is set as the current or default printer. For Windows, set it as the default
in the Printers folder. For Mac OS X, set it as the default in the Printer Setup Utility
(Mac OS X (v10.4). For Mac OS X (v10.5) open System Preferences, select Print
& Fax, and then select the device from the Default Printer drop-down list. See your
computers documentation for more information.
•Pause Printing is not selected if you are using a computer running Windows.
• You are not running too many programs when...
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