HP Officejet 7000 User Manual

Network connection
If the device has network capability, it can be shared in a network environment by
connecting it directly to the network. This type of connection offers the ability to manage
the device using the embedded Web server from any computer on the network.
NOTE:Microsoft Internet Explorer 6.0 or higher must be installed on the computer
system to run the installation program.
Choose the installation option for the type of network you have:
•Client/server network: If your network has a computer...

A client computer can connect to the device in the following ways:
• In the Printers folder, double-click the Add Printer icon and follow the instructions for
a network installation. For more information, see 
Install the printer driver using Add
Printer.
• On the network, browse to the device and drag it to your Printers folder.
• Add the device and install the software from the INF file on your network. On the
installation CD, the INF files are stored in the root directory of the CD.
Install the...

To share the device on a locally shared network
When you connect the device directly, you can share it with other computers using a
simple form of networking known as locally shared networking. Use this configuration
only in small groups or when usage is low. The connected computer is slowed down when
many users print to the device.
Basic requirements for sharing in Mac OS X environment include the following items:
• The Macintosh computers must be communicating on the network using TCP/IP, and
they must...

If you are having problems such as:
• Printer not found when installing HP software
• Unable to print, print job stuck in queue or printer goes offline
• Unable to see printer status on your computer
The firewall might be preventing your HP device from notifying computers on your network
where it can be found. If the HP software cannot find the HP device during installation
(and you know the HP device is on the network), or you have already successfully
installed HP software and experience problems, try...

The ports are used for the following functions:
Printing
• UDP ports: 427, 137, 161
• TCP port: 9100
Photo card upload
• UDP ports: 137, 138, 427
• TCP port: 139
Scanning
• UDP port: 427
• TCP ports: 9220, 9500
HP device status
UDP port: 161
Faxing
• UDP port: 427
• TCP port: 9220
HP device installation
UDP port: 427
Uninstall and reinstall the software
If your installation is incomplete, or if you connected the USB cable to the computer before
prompted by the software installation screen, you might need...

6.If you are asked whether you would like to remove shared files, click No.
Other programs that use these files might not work properly if the files are deleted.
7.Restart your computer.
8.To reinstall the software, insert the device installation CD into your computers CD-
ROM drive, follow the onscreen instructions, and also see 
To install the software
before connecting the device (recommended).
9.After the software is installed, connect the device to your computer.
10.Press the Power button to turn...

3.Double-click Hewlett-Packard.
4.Double-click HP Uninstaller.
5.Select your device, and then double-click Uninstall.
Uninstall and reinstall the software 43
 

4 Maintain and troubleshoot
This section contains the following topics:
•
Work with ink cartridges
•
Print and evaluate a print quality report
•
Troubleshooting tips and resources
•
Solve printing problems
•
Print troubleshooting
•
Print quality troubleshooting
•
Solve paper-feed problems
•
Solve device management problems
•
Solve network problems
•
Troubleshoot installation issues
•
Clear jams
•
Errors (Windows)
Work with ink cartridges
To ensure the best print quality from the HP Printer, you will need...

• Turn off the HP Printer by pressing the Power button located on the product. Wait
until the Power light turns off before unplugging the power cord or turning off a power
strip. If you improperly turn off the HP Printer, the print carriage might not return to
the correct position causing problems with the ink cartridges and print quality issues.
• Store ink cartridges at room temperature (15-35° C or 59-95° F).
• You do not need to replace the cartridges until print quality becomes unacceptable,
but a...

Replace the ink cartridges
NOTE:For information on recycling used ink supplies, see HP inkjet supplies
recycling program.
If you do not already have replacement ink cartridges for the HP Printer, see Order printing
supplies online.
NOTE:At this time, some portions of the HP Web site are available in English only.
CAUTION:Wait until you have a new ink cartridge available before removing the
old ink cartridge. Do not leave the ink cartridge outside of the product for an extended
period of time. This can...