HP Officejet 7000 User Manual

If this did not solve the issue, try the next solution.
Solution 3: Check the ink levels
Solution:Check the estimated ink levels in the ink cartridges.
NOTE:Ink level alerts and indicators provide estimates for planning purposes
only. When you receive a low-ink alert, consider having a replacement cartridge
available to avoid possible printing delays. You do not need to replace the ink
cartridges until print quality becomes unacceptable.
For more information, see:
Check the estimated ink levels
Cause:The...

If prompted, choose your country/region, and then click Contact HP for information
on calling for technical support.
Cause:There was a problem with the printhead.
Printouts are faded or have dull colors
Try the following solutions if the colors in your printout are not as bright and intense as
you expected.
•
Solution 1: Check the print settings
•
Solution 2: Check the paper type
•
Solution 3: Check the ink levels
•
Solution 4: Clean the printhead
•
Solution 5: Contact HP support
Solution 1: Check the...

NOTE:Ink level alerts and indicators provide estimates for planning purposes
only. When you receive a low-ink alert, consider having a replacement cartridge
available to avoid possible printing delays. You do not need to replace the ink
cartridges until print quality becomes unacceptable.
For more information, see:
Check the estimated ink levels
Cause:The ink cartridges might have insufficient ink.
If this did not solve the issue, try the next solution.
Solution 4: Clean the printhead
Solution:If the...

•Solution 3: Print the image in a smaller size
•
Solution 4: Align the printhead
Solution 1: Check the print settings
Solution:Check the print settings.
• Check the paper type setting to make sure it matches the type of paper loaded in
the input tray.
• Check the print quality setting and make sure it is not set too low.
Print the image with a high print quality setting, such as Best or Maximum dpi.
Cause:The paper type or print quality settings were set incorrectly.
If this did not solve the issue, try...

Printouts have vertical streaks
Vertical Streaks are streaks that are parallel to the direction that the paper moved
through the device.
Solution:HP recommends that you use HP papers or any other paper type that is
appropriate for the product.
Always make sure the paper you are printing on is flat. For best results when printing
images, use HP Advanced Photo Paper.
Store specialty media in its original packaging inside a resealable plastic bag on a
flat surface in a cool, dry place. When you are ready to...

If you removed the rear door to clear a paper jam, replace it. Gently push the door
forward until it snaps into place.
Cause:The rear door was not securely installed.
Ink streaks on the back of the paper
Try the following solutions if there is smeared ink on the back of your printout.
•
Solution 1: Print on a page of plain paper
•
Solution 2: Wait while the ink dries
Solution 1: Print on a page of plain paper
Solution:Print one or several pages of plain paper to soak up any excess ink in
the product.
To...

Solution 1: Restart the product
Solution:Turn off the product, and then unplug the power cord. Plug the power
cord back in, and then press the Power button to turn on the product.
Cause:The product experienced an error.
If this did not solve the issue, try the next solution.
Solution 2: Make sure the paper is loaded correctly
Solution:Make sure that the paper is loaded correctly in the input tray.
For more information, see:
Load media
Cause:The paper was not loaded correctly.
If this did not solve the...

If this did not solve the issue, try the next solution.
Solution 5: Check for a paper jam
Solution:Check for paper debris in the front of the device. Remove any debris you
find.
CAUTION:Trying to clear a paper jam from the front of the device can damage
the print mechanism. Always access and clear paper jams through the rear access
panel.
Cause:Paper debris may be present, but not detected by the sensor.
Solution 6: Service the product
Solution:If you have completed all of the steps provided in the...

Solution 2: Use TrueType or OpenType fonts
Solution:Use TrueType or OpenType fonts to ensure that the product is able to
print smooth fonts. When selecting a font, look for the TrueType or OpenType icon.
TrueType iconOpenType icon
Cause:The font was a custom size.
Some software applications offer custom fonts that have jagged edges when enlarged
or printed. Also, if you want to print bitmapped text, it might have jagged edges when
enlarged or printed.
If this did not solve the issue, try the next...

The product prints slowly
Try the following solutions if the product is printing very slowly.
•
Solution 1: Use a lower print quality setting
•
Solution 2: Check the ink levels
•
Solution 3: Contact HP support
Solution 1: Use a lower print quality setting
Solution:Check the print quality setting. Best and Maximum dpi provide the best
quality but are slower than Normal or Draft. Draft provides the fastest print speed.
Cause:The print quality was set to a high setting.
If this did not solve the issue, try...