HP Officejet 6500A e All in One E710 User Manual
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Mac OS X 1.Open the document on your computer that you want to fax. 2.From the File menu in your software application, click Print. 3.Make sure the printer you want to use is selected. TIP:Select the printer that has “(Fax)” in the name. 4.Select Fax Recipients from the pop-up menu below the Orientation setting. NOTE:Click the blue disclosure triangle next to the Printer selection to see the pop-up menu. 5.Type the fax number and other information in the boxes provided, and then click Add to Recipients. 6.Select the Fax Mode and any other fax options you want, and then click Send Fax Now. The printer begins dialing the fax number and faxing the document. Send a fax manually from a phone Sending a fax manually allows you to make a phone call and talk with the recipient before you send the fax. This is useful if you want to inform the recipient that you are going to send them a fax before sending it. When you send a fax manually, you can hear the dial tones, telephone prompts, or other sounds through the handset on your telephone. This makes it easy for you to use a calling card to send your fax. Depending on how the recipient has their fax machine set up, the recipient might answer the phone, or the fax machine might take the call. If a person answers the phone, you can speak with the recipient before sending the fax. If a fax machine answers the call, you can send the fax directly to the fax machine when you hear the fax tones from the receiving fax machine. To send a fax manually from an extension phone 1.Load your original print-side down in the right-front corner of the glass or in the ADF. For more information, see Load an original on the scanner glass or Load an original in the automatic document feeder (ADF). 2.Touch Fax. 3.Dial the number by using the keypad on the phone that is connected to the printer. NOTE:Do not use the keypad on the control panel of the printer when manually sending a fax. You must use the keypad on your phone to dial the recipients number. Send a fax 47
4.If the recipient answers the telephone, you can engage in a conversation before sending your fax. NOTE:If a fax machine answers the call, you will hear fax tones from the receiving fax machine. Proceed to the next step to transmit the fax. 5.When you are ready to send the fax, touch Start Black or Start Color. NOTE:If prompted, select Send Fax. If you were speaking with the recipient before sending the fax, inform the recipient that they should press Start on their fax machine after they hear fax tones. The telephone line is silent while the fax is transmitting. At this point, you can hang up the telephone. If you want to continue speaking with the recipient, remain on the line until the fax transmission is complete. Send a fax using monitor dialing Monitor dialing allows you to dial a number from the printer control panel as you would dial a regular telephone. When you send a fax using monitor dialing, you can hear the dial tones, telephone prompts, or other sounds through the speakers on the printer. This enables you to respond to prompts while dialing, as well as control the pace of your dialing. TIP:If you are using a calling card and do not enter your PIN fast enough, the printer might start sending fax tones too soon and cause your PIN not to be recognized by the calling card service. If this is the case, you can create a speed dial entry to store the PIN for your calling card. NOTE:Make sure the volume is turned on, or you will not hear a dial tone. To send a fax using monitor dialing from the printer control panel 1.Load your originals. For additional information, see Load an original on the scanner glass or Load an original in the automatic document feeder (ADF). 2.Touch Fax, and then touch Start Black or Start Color. If the printer detects an original loaded in the automatic document feeder, you will hear a dial tone. 3.When you hear the dial tone, enter the number by using the keypad on the printer control panel. 4.Follow any prompts that might occur. TIP:If you are using a calling card to send a fax and you have your calling card PIN stored as a speed dial, when prompted to enter your PIN, touch (Speed Dial) to select the speed dial entry where you have your PIN stored. Your fax is sent when the receiving fax machine answers. Send a fax from memory You can scan a black-and-white fax into memory and then send the fax from memory. This feature is useful if the fax number you are trying to reach is busy or temporarily unavailable. The printer scans the originals into memory and sends them once it is able Chapter 5 48 Fax
to connect to the receiving fax machine. After the printer scans the pages into memory, you can immediately remove the originals from the document feeder tray or scanner glass. NOTE:You can only send a black-and-white fax from memory. To send a fax from memory 1.Load your originals. For additional information, see Load an original on the scanner glass or Load an original in the automatic document feeder (ADF). 2.Touch Fax, and then touch Fax Settings. 3.Touch Scan and Fax. 4. Enter the fax number by using the keypad, touch (Speed Dial) to select a speed dial, or touch (Call History) to select a previously dialed or received number. 5.Touch Start Fax. The printer scans the originals into memory and sends the fax when the receiving fax machine is available. Schedule a fax to send later You can schedule a black-and-white fax to be sent within the next 24 hours. This enables you to send a black-and-white fax late in the evening, when phone lines are not as busy or phone rates are lower, for example. The printer automatically sends your fax at the specified time. You can only schedule one fax to be sent at a time. You can continue to send faxes normally, however, while a fax is scheduled. NOTE:You can only send faxes in black-and-white. To schedule a fax from the printer control panel 1.Load your originals. For additional information, see Load an original on the scanner glass or Load an original in the automatic document feeder (ADF). 2.Touch Fax, and then touch Fax Settings. 3.Touch Send Fax Later. 4.Enter the send time by using the numeric keypad, touch AM or PM, and then select Done. 5. Enter the fax number by using the keypad, touch (Speed Dial) to select a speed dial, or touch (Call History) to select a previously dialed or received number. 6.Touch Start Fax. The printer scans all pages and the scheduled time appears on the display. The fax is sent at the scheduled time. Send a fax 49
To cancel a scheduled fax 1.Touch the Send Fax Later message on the display. – OR – Touch Fax, and then select Fax Settings. 2.Touch Cancel Scheduled Fax . Send a fax to multiple recipients You can send a fax to multiple recipients at once by grouping individual speed dial entries into group speed dial entries. To send a fax to multiple recipients using group speed dial 1.Load your originals. For additional information, see Load an original on the scanner glass or Load an original in the automatic document feeder (ADF). 2. Touch Fax, touch (Speed Dial) to select a speed dial, and then select the group you want to fax to. 3.Touch Start Black. If the printer detects an original loaded in the automatic document feeder, it sends the document to each number in the group speed dial entry. NOTE:You can only use group speed dial entries to send faxes in black-and- white. The printer scans the fax into memory then dials the first number. When a connection is made, it sends the fax and dials the next number. If a number is busy or not answering, the printer follows the settings for Busy Redial and No Answer Redial. If a connection cannot be made, the next number is dialed and an error report is generated. Send a fax in Error Correction Mode Error Correction Mode (ECM) prevents loss of data due to poor phone lines by detecting errors that occur during transmission and automatically requesting retransmission of the erroneous portion. Phone charges are unaffected, or might even be reduced, on good phone lines. On poor phone lines, ECM increases sending time and phone charges, but sends the data much more reliably. The default setting is On. Turn ECM off only if it increases phone charges substantially, and if you can accept poorer quality in exchange for reduced charges. Before turning the ECM setting off, consider the following. If you turn ECM off • The quality and transmission speed of faxes you send and receive are affected. •The Fax Speed is automatically set to Medium. • You no longer send or receive faxes in color. To change the ECM setting from the control panel 1.From the Home screen, touch right arrow , and then select Setup. 2.Touch Fax Setup and then select Advanced Fax Setup. 3.Touch down arrow , and then select Error Correction Mode. 4.Select On or Off. Chapter 5 50 Fax
Receive a fax You can receive faxes automatically or manually. If you turn off the Auto Answer option, you must receive faxes manually. If you turn on the Auto Answer option (the default setting), the printer automatically answers incoming calls and receives faxes after the number of rings that are specified by the Rings to Answer setting. (The default Rings to Answer setting is five rings.) If you receive a Legal-size or larger fax and the printer is not currently set to use Legal- size paper, the printer reduces the fax so that it fits on the paper that is loaded. If you have disabled the Automatic Reduction feature, the printer prints the fax on two pages. NOTE:If you are copying a document when a fax arrives, the fax is stored in the printer memory until the copying finishes. This can reduce the number of fax pages stored in memory. •Receive a fax manually • Set up backup fax • Reprint received faxes from memory • Poll to receive a fax • Forward faxes to another number • Set the paper size for received faxes • Set automatic reduction for incoming faxes • Block unwanted fax numbers • Receive faxes to your computer (Fax to PC and Fax to Mac) Receive a fax manually When you are on the phone, the person you are speaking with can send you a fax while you are still connected. This is referred to as manual faxing. Use the instructions in this section to receive a manual fax. NOTE:You can pick up the handset to talk or listen for fax tones. You can receive faxes manually from a phone that is: • Directly connected to the printer (on the 2-EXT port) • On the same phone line, but not directly connected to the printer To receive a fax manually 1.Make sure the printer is turned on and you have paper loaded in the main tray. 2.Remove any originals from the document feeder tray. 3.Set the Rings to Answer setting to a high number to allow you to answer the incoming call before the printer answers. Or, turn off the Auto Answer setting so that the printer does not automatically answer incoming calls. Receive a fax 51
4.If you are currently on the phone with the sender, instruct the sender to press Start on their fax machine. 5.When you hear fax tones from a sending fax machine, do the following: a. Touch Fax, and then select Start Black or Start Color. b. After the printer begins to receive the fax, you can hang up the phone or remain on the line. The phone line is silent during fax transmission. Set up backup fax Depending on your preference and security requirements, you can set up the printer to store all the faxes it receives, only the faxes it receives while the printer is in an error condition, or none of the faxes it receives. The following backup fax modes are available: OnThe default setting. When backup fax is On, the printer stores all received faxes in memory. This enables you to reprint up to eight of the most recently printed faxes if they are still saved in memory. NOTE:When printer memory is low, it overwrites the oldest, printed faxes as it receives new faxes. If the memory becomes full of unprinted faxes, the printer stops answering incoming fax calls. NOTE:If you receive a fax that is too large, such as a very detailed color photo, it might not be stored in memory due to memory limitations. On Error OnlyCauses the printer to store faxes in memory only if an error condition exists that prevents the printer from printing the faxes (for example, if the printer runs out of paper). The printer continues to store incoming faxes as long as there is memory available. (If the memory becomes full, the printer stops answering incoming fax calls.) When the error condition is resolved, the faxes stored in memory print automatically, and then they are deleted from memory. OffFaxes are never stored in memory. For example, you might want to turn off backup fax for security purposes. If an error condition occurs that prevents the printer from printing (for example, the printer runs out of paper), the printer stops answering incoming fax calls. NOTE:If backup fax is enabled and you turn off the printer, all faxes stored in memory are deleted, including any unprinted faxes that you might have received while the printer was in an error condition. You must contact the senders to ask them to resend any unprinted faxes. For a list of the faxes you have received, print the Fax Log. The Fax Log is not cleared when the printer is turned off. To set backup fax from the printer control panel 1.Touch right arrow , and then select Setup. 2.Touch Fax Setup, and then select Advanced Fax Setup. 3.Touch Backup Fax Reception. 4.Touch one of the options available. Reprint received faxes from memory If you set the backup fax mode to On, the received faxes are stored in memory, whether the printer has an error condition or not. Chapter 5 52 Fax
NOTE:After the memory becomes full, the oldest, printed faxes are overwritten as new faxes are received. If all the stored faxes are unprinted, the printer does not receive any fax calls until you print or delete the faxes from memory. You might also want to delete the faxes in memory for security or privacy purposes. Depending on the sizes of the faxes in memory, you can reprint up to eight of the most recently printed faxes, if they are still in memory. For example, you might need to reprint your faxes if you lost the copy of your last printout. To reprint faxes in memory from the printer control panel 1.Make sure you have paper loaded in the main tray. 2.Touch right arrow , and then select Setup. 3.Touch Tools , and then select Reprint Faxes in Memory. The faxes are printed in the reverse order from which they were received with the most recently received fax printed first, and so on. 4. If you want to stop reprinting the faxes in memory, touch (Cancel button). Poll to receive a fax Polling allows the printer to ask another fax machine to send a fax that it has in its queue. When you use the Poll to Receive feature, the printer calls the designated fax machine and requests the fax from it. The designated fax machine must be set for polling and have a fax ready to send. NOTE:The printer does not support polling pass codes. Polling pass codes are a security feature that require the receiving fax machine to provide a pass code to the printer it is polling in order to receive the fax. Make sure the printer you are polling does not have a pass code set up (or has not changed the default pass code) or the printer cannot receive the fax. To set up poll to receive a fax from the printer control panel 1.Touch Fax, and then select Fax Settings. 2.Touch Poll to Receive. 3.Enter the fax number of the other fax machine. 4.Touch Start Fax. Forward faxes to another number You can set up the printer to forward your faxes to another fax number. A received color fax is forwarded in black and white. HP recommends that you verify the number you are forwarding to is a working fax line. Send a test fax to make sure the fax machine is able to receive your forwarded faxes. To forward faxes from the printer control panel 1.Touch right arrow , and then select Setup. 2.Touch Fax Setup, and then select Advanced Fax Setup. 3.Touch down arrow , and then select Fax Forwarding. Receive a fax 53
4.Touch On (Print and Forward) to print and forward the fax, or select On (Forward) to forward the fax. NOTE:If the printer is not able to forward the fax to the designated fax machine (for example, if it is not turned on), the printer prints the fax. If you set up the printer to print error reports for received faxes, it also prints an error report. 5.At the prompt, enter the number of the fax machine intended to receive the forwarded faxes, and then touch Done. Repeat for each of the following prompts: start date, start time, end date, and end time. 6.Fax forwarding is activated. Touch Ok to confirm. If the printer loses power when Fax Forwarding is set up, it saves the Fax Forwarding setting and phone number. When the power is restored to the printer, the Fax Forwarding setting is still On. NOTE:You can cancel fax forwarding by selecting Off from the Fax Forwarding menu. Set the paper size for received faxes You can select the paper size for received faxes. The paper size you select should match what is loaded in your main tray. Faxes can be printed on letter, A3, A4, or legal paper only. NOTE:If an incorrect paper size is loaded in the main tray when you receive a fax, the fax does not print and an error message appears on the display. Load Letter or A4 paper, and then touch OK to print the fax. To set the paper size for received faxes from the printer control panel 1.Touch right arrow , and then select Setup. 2.Touch Fax Setup, and then select Basic Fax Setup. 3.Touch Fax Paper Size, and then select an option. Set automatic reduction for incoming faxes The Automatic Reduction setting determines what the printer does if it receives a fax that is too large for the default paper size. This setting is turned on by default, so the image of the incoming fax is reduced to fit on one page, if possible. If this feature is turned off, information that does not fit on the first page is printed on a second page. Automatic Reduction is useful when you receive a legal-size fax and letter-size paper is loaded in the main tray. Automatic Reduction is useful when you receive a fax larger than A4/Letter-size and A4/Letter-size paper is loaded in the main tray To set automatic reduction from the printer control panel 1.Touch right arrow , and then select Setup. 2.Touch Fax Setup, and then select Advanced Fax Setup. 3.Touch Automatic Reduction, and then select On or Off. Chapter 5 54 Fax
Block unwanted fax numbers If you subscribe to a caller ID service through your phone provider, you can block specific fax numbers so the printer does not print faxes received from those numbers. When an incoming fax call is received, the printer compares the number to the list of unwanted fax numbers to determine if the call should be blocked. If the number matches a number in the blocked fax numbers list, the fax is not printed. (The maximum number of fax numbers you can block varies by model.) NOTE:This feature is not supported in all countries/regions. If it is not supported in your country/region, Junk Fax Blocker does not appear in the Basic Fax Setup menu. NOTE:If no phone numbers are added in the Caller ID list, it is assumed that a Caller ID service has not been subscribed to with the phone company. •Add numbers to the junk fax list • Remove numbers from the junk fax list • Print a Junk Fax Report Add numbers to the junk fax list You can block specific numbers by adding them to the junk fax list. To add a number to the junk fax list 1.Touch right arrow , and then select Setup. 2.Touch Fax Setup, and then select Basic Fax Setup. 3.Touch down arrow , and then select Junk Fax Blocker. 4.A message appears stating that Caller ID is required to block junk faxes. Touch OK to continue. 5.Touch Add Numbers. 6.To select a fax number to block from the caller ID list, touch Select from Caller ID History. - or - To manually enter a fax number to block, select Enter new number. 7.After entering a fax number to block, touch Done. NOTE:Make sure you enter the fax number as it appears on the control-panel display, and not the fax number that appears on the fax header of the received fax, as these numbers can be different. Remove numbers from the junk fax list If you no longer want to block a fax number, you can remove a number from your junk fax list. To remove numbers from the junk fax list 1.Touch right arrow , and then select Setup. 2.Touch Fax Setup, and then select Basic Fax Setup. 3.Touch down arrow , and then select Junk Fax Blocker. Receive a fax 55
4.Touch Remove Numbers. 5.Touch the number you want to remove, and then select OK. Print a Junk Fax Report Use the following procedure to print a list of blocked junk fax numbers. To print a Junk Fax Report 1.Touch right arrow , and then select Setup. 2.Touch Fax Setup, and then select Basic Fax Setup. 3.Touch down arrow , and then select Junk Fax Blocker. 4.Touch Print Reports, and then select Junk Fax List. Receive faxes to your computer (Fax to PC and Fax to Mac) You can use Fax to PC and Fax to Mac to automatically receive faxes and save faxes directly to your computer. With Fax to PC and Fax to Mac, you can store digital copies of your faxes easily and also eliminate the hassle of dealing with bulky paper files. Received faxes are saved as TIFF (Tagged Image File Format). Once the fax is received, you get an on-screen notification with a link to the folder where the fax is saved. The files are named in the following method: XXXX_YYYYYYYY_ZZZZZZ.tif, where X is the senders information, Y is the date, and Z is the time that the fax was received. NOTE:Fax to PC and Fax to Mac are available for receiving black-and-white faxes only. Color faxes are printed instead of being saved to the computer. This section contains the following topics: • Fax to PC and Fax to Mac requirements • Activate Fax to PC and Fax to Mac • Modify Fax to PC or Fax to Mac settings Fax to PC and Fax to Mac requirements • The administrator computer, the computer that activated the Fax to PC or Fax to Mac feature, must be on at all times. Only one computer can act as the Fax to PC or Fax to Mac administrator computer. • The destination folders computer or server must be on at all times. The destination computer must also be awake, faxes will not be saved if the computer is asleep or in hibernate mode. • Paper must be loaded in the input tray. Chapter 5 56 Fax