HP Officejet 6500A e All in One E710 User Manual
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Shared voice/fax line with computer DSL/ADSL modem and answering machine 1 Telephone wall jack 2 Parallel splitter 3 DSL/ADSL filter 4 Phone cord provided with the printer connected to the 1-LINE port on the back of the printer You might need to connect the supplied phone cord to the adapter provided for your country/region. 5 DSL/ADSL modem 6 Computer 7 Answering machine 8 Telephone (optional) NOTE:You must purchase a parallel splitter. A parallel splitter has one RJ-11 port on the front and two RJ-11 ports on the back. Do not use a 2–line phone splitter, a serial splitter, or a parallel splitter which has two RJ-11 ports on the front and a plug on the back. Example of a parallel splitter Set up faxing (parallel phone systems) 217
To set up the printer with a computer DSL/ADSL modem 1.Obtain a DSL/ADSL filter from your DSL/ADSL provider. NOTE:Phones in other parts of the home/office sharing the same phone number with DSL/ADSL service must be connected to additional DSL/ADSL filters; otherwise, noise occurs when making voice calls. 2.Using the phone cord supplied in the box with the printer, connect one end to the DSL/ADSL filter, then connect the other end to the port labeled 1-LINE on the back of the printer. NOTE:You might need to connect the supplied phone cord to the adapter provided for your country/region. If you do not use the supplied cord to connect from the DSL/ADSL filter to the printer, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. 3.Connect the DSL/ADSL filter to the splitter. 4.Unplug the answering machine from the telephone wall jack, and connect it to the port labeled 2-EXT on the back of the printer. NOTE:If you do not connect your answering machine directly to the printer, fax tones from a sending fax machine might be recorded on your answering machine, and you might not receive faxes with the printer. 5.Connect the DSL modem to the parallel splitter. 6.Connect the parallel splitter to the wall jack. 7.Set your answering machine to answer after a low number of rings. 8.Change your Rings to Answer setting on the printer to the maximum number of rings supported by the printer. NOTE:The maximum number of rings varies by country/region. 9.Run a fax test. When the phone rings, your answering machine answers after the number of rings you have set, and then play your recorded greeting. The printer monitors the call during this time, “listening” for fax tones. If incoming fax tones are detected, the printer emits fax reception tones and receive the fax; if there are no fax tones, the printer stops monitoring the line and your answering machine can record a voice message. If you use the same phone line for telephone, fax, and have a computer DSL modem, follow these instructions to set up your fax. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Case K: Shared voice/fax line with computer dial-up modem and voice mail If you receive both voice calls and fax calls at the same phone number, use a computer dial-up modem on the same phone line, and subscribe to a voice mail service through your telephone company, set up the printer as described in this section. NOTE:You cannot receive faxes automatically if you have a voice mail service at the same phone number you use for fax calls. You must receive faxes manually; this means you must be available to respond in person to incoming fax calls. If you want to receive faxes automatically instead, contact your telephone company to subscribe to a distinctive ring service, or to obtain a separate phone line for faxing. Appendix C 218 Additional fax setup
Since your computer dial-up modem shares the phone line with the printer, you cannot use both your modem and the printer simultaneously. For example, you cannot use the printer for faxing if you are using your computer dial-up modem to send an email or access the Internet. There are two different ways to set up the printer with your computer based on the number of phone ports on your computer. Before you begin, check your computer to see if it has one or two phone ports. • If your computer has only one phone port, you must purchase a parallel splitter (also called a coupler), as shown below. (A parallel splitter has one RJ-11 port on the front and two RJ-11 ports on the back. Do not use a two-line phone splitter, a serial splitter, or a parallel splitter which has two RJ-11 ports on the front and a plug on the back.) Example of a parallel splitter • If your computer has two phone ports, set up the printer as described below. Back view of the printer 1 Telephone wall jack 2 Use the phone cord supplied in the box with the printer to connect to the 1-LINE port You might need to connect the supplied phone cord to the adapter provided for your country/region. 3 Parallel splitter 4 Computer with modem 5 Telephone To set up the printer on the same phone line as a computer with two phone ports 1.Remove the white plug from the port labeled 2-EXT on the back of the printer. 2.Find the phone cord that connects from the back of your computer (your computer dial-up modem) to a telephone wall jack. Disconnect the cord from the telephone wall jack and plug it into the port labeled 2-EXT on the back of the printer. 3.Connect a phone to the OUT port on the back of your computer dial-up modem. Set up faxing (parallel phone systems) 219
4.Using the phone cord supplied in the box with the printer, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the printer. NOTE:You might need to connect the supplied phone cord to the adapter provided for your country/region. If you do not use the supplied cord to connect from the telephone wall jack to the printer, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. 5.If your modem software is set to receive faxes to your computer automatically, turn off that setting. NOTE:If you do not turn off the automatic fax reception setting in your modem software, the printer cannot receive faxes. 6.Turn off the Auto Answer setting. 7.Run a fax test. You must be available to respond in person to incoming fax calls, or the printer cannot receive faxes. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Serial-type fax setup For information on setting up the printer for faxing using a serial-type phone system, see the Fax Configuration Web site for your country/region. Austria www.hp.com/at/faxconfig Germany www.hp.com/de/faxconfig Switzerland (French) www.hp.com/ch/fr/faxconfig Switzerland (German) www.hp.com/ch/de/faxconfig United Kingdom www.hp.com/uk/faxconfig Finland www.hp.fi/faxconfig Denmark www.hp.dk/faxconfig Sweden www.hp.se/faxconfig Norway www.hp.no/faxconfig Netherlands www.hp.nl/faxconfig Belgium (Dutch) www.hp.be/nl/faxconfig Belgium (French) www.hp.be/fr/faxconfig Portugal www.hp.pt/faxconfig Spain www.hp.es/faxconfig France www.hp.com/fr/faxconfig Ireland www.hp.com/ie/faxconfig Italy www.hp.com/it/faxconfig Appendix C 220 Additional fax setup
Test fax setup You can test your fax setup to check the status of the printer and to make sure it is set up correctly for faxing. Perform this test after you have completed setting up the printer for faxing. The test does the following: • Tests the fax hardware • Verifies the correct type of phone cord is connected to the printer • Checks that the phone cord is plugged into the correct port • Checks for a dial tone • Checks for an active phone line • Tests the status of your phone line connection The printer prints a report with the results of the test. If the test fails, review the report for information on how to fix the problem and rerun the test. To test fax setup via the printer control panel 1.Set up the printer for faxing according to your particular home or office setup instructions. 2.Make sure the ink cartridges are installed, and that full-size paper is loaded in the input tray before starting the test. 3.From the printer control panel, touch Setup. 4.Select Tools, and then select Run Fax Test. The printer displays the status of the test on the display and prints a report. 5.Review the report. • If the test passes and you are still having problems faxing, check the fax settings listed in the report to verify the settings are correct. A blank or incorrect fax setting can cause problems faxing. • If the test fails, review the report for more information on how to fix any problems found. Test fax setup 221
D Network setup You can manage network settings for the printer through the printer control panel as described in the next section. Additional advanced settings are available in the embedded Web server, a configuration and status tool you access from your Web browser using an existing network connection to the printer. For more information, see Embedded Web server. This section contains the following topics: • Change basic network settings • Change advanced network settings • Set up the printer for wireless communication • Uninstall and reinstall the HP software Change basic network settings The control-panel options enable you to set up and manage a wireless connection and to perform a variety of network management tasks. This includes viewing the network settings, restoring the network defaults, turning the wireless radio on and off, and changing the network settings. This section contains the following topics: • View and print network settings • Turn the wireless radio on and off View and print network settings You can display a summary of the network settings on the printer control panel or the Network Toolbox. You can print a more detailed network configuration page which lists all of the important network settings such as the IP address, link speed, DNS, and mDNS. For more information on the network settings, see Understand the network configuration page. Turn the wireless radio on and off The wireless radio is on by default, as indicated by the blue light on the front of the printer. In order to stay connected to a wireless network, the radio must stay on. However, if your printer is connected to a wired network or you have a USB connection, the radio is not used. In this case you might want to turn the radio off. 1.Touch right arrow , and then select Network. 2.Touch Wireless, select Wireless Radio, and then select On to turn the radio on, or Off to turn the radio off. Change advanced network settings The advanced network settings are provided for your convenience. However, unless you are an advanced user, you should not change any of these settings. The advanced settings include Link Speed, IP Settings, and Default Gateway. This section contains the following topics: • Set link speed • View IP settings • Change IP settings • Reset network settings 222 Network setup
Set link speed You can change the speed at which data is transmitted over the network. The default is Automatic. 1.Touch right arrow , and then select Network. 2.Select Advanced Setup, then select Link Speed. 3.Touch the number next to the link speed that matches your network hardware: •1. Automatic •2. 10-Full •3. 10-Half •4. 100-Full •5. 100-Half View IP settings To view the IP address of the printer: • Print the network configuration page. For more information, see Understand the network configuration page. • Or, open the Network Toolbox (Windows), click the Network Settings tab, click the Wired or Wireless tab (depending on the current connection), and then click IP Settings. Change IP settings The default IP setting for the IP settings is Automatic, which sets the IP settings automatically. However, if you are an advanced user, you might want to manually change settings, such as the IP address, subnet mask, or the default gateway. CAUTION:Be careful when manually assigning an IP address. If you enter an invalid IP address during the installation, your network components cannot connect with the printer. 1.Touch right arrow , and then select Network. 2.Select Advanced Setup, and then select IP Settings. 3.A message appears warning that changing the IP address will remove the printer from the network. Touch OK to continue. 4. Automatic is selected by default. To change the settings manually, touch Manual. 5.Touch the IP setting: •IP Address •Subnet Mask •Default Gateway 6.Enter your changes, and then touch Done. Reset network settings 1.Touch right arrow , and then select Network. 2.Touch Restore Network Defaults, and then select Yes. NOTE:Print the network configuration page and verify that the network settings have been reset. For more information, see Understand the network configuration page. By default, the network name (SSID) is “hpsetup” and the communication mode is “ad hoc.” Set up the printer for wireless communication You may set up the printer for wireless communication. Set up the printer for wireless communication 223
NOTE:If you encounter problems, see Solve wireless problems (some models only). Make sure the printer is not connected to the network using a network cable. The sending device must have built-in 802.11 capabilities or an 802.11 wireless card installed. The printer and the computers that use it must be on the same subnet. Before installing the HP software, you might want to find out the settings of your network. Obtain the information from your system administrators, or complete the following tasks: • Obtain your networks network name or Service Set Identifier (SSID) and communication mode (infrastructure or ad hoc) from the configuration utility for the networks wireless access point (WAP) or the computers network card. • Find out the type of encryption your network uses, such as Wired Equivalent Privacy (WEP). • Find out the security password or encryption key of the wireless device. This section contains the following topics: • To set up a wireless communication using the Wireless Setup Wizard • Understand 802.11 wireless network settings • Test the wireless connection • Change the connection method • Guidelines for ensuring wireless network security • Guidelines for reducing interference on a wireless network To set up a wireless communication using the Wireless Setup Wizard The Wireless Setup Wizard provides an easy way to set up and manage a wireless connection (both infrastructure and ad hoc connections) to your printer. NOTE:To connect to an infrastructure network, you must have a wireless network set up and running. 1.Set up the printer hardware. See the getting started guide or the setup poster that came with your printer. 2.On the printer control panel, touch right arrow , and then select Network. 3.Touch Wireless, select Wireless Setup Wizard, and then touch OK. 4.Follow the display instructions to complete the setup. NOTE:If you cannot find the network name (SSID) and WPA key or WEP passphrase, contact your network administrator or the person who set up the wireless network.. NOTE:If you want to connect the printer using an ad hoc connection, connect your computer to the network name (SSID) “hpsetup“. (This network name is the default, ad hoc network created by the printer.) If your printer was previously configured for a different network, you can restore the network defaults to enable the printer to use “hpsetup“. To restore the network defaults complete the following steps: Understand 802.11 wireless network settings Network name (SSID) By default, the printer looks for the wireless network name or SSID named hpsetup. Your network may have a different SSID. Communication mode Appendix D 224 Network setup
There are two communication mode options: •Ad hoc: On an ad hoc network, the printer is set to ad hoc communication mode and communicates directly with other wireless devices without the use of a WAP. All devices on the ad hoc network must: ◦Be 802.11 compatible ◦Have ad hoc as the communication mode ◦Have the same network name (SSID) ◦Be on the same subnet and same channel ◦Have the same 802.11 security settings •Infrastructure (recommended): On an infrastructure network, the printer is set to infrastructure communication mode and communicates with other devices on the network, whether the devices are wired or wireless, through a WAP. WAPs commonly act as routers or gateways on small networks. Security settings •Network authentication: The printers factory default setting is Open, which does not require security for authorization or encryption. The other possible values are OpenThenShared, Shared, and WPA-PSK (Wi-Fi ® Protected Access Pre-Shared Key). WPA increases the level of over-the-air data protection and access control on existing and future Wi-Fi networks. It addresses all known weaknesses of WEP, the original native security mechanism in the 802.11 standard. WPA2 is the second generation of WPA security; it provides enterprise and consumer Wi-Fi users with a high level of assurance that only authorized users can access their wireless networks. •Data encryption: ◦Wired Equivalent Privacy (WEP) provides security by encrypting data sent over radio waves from one wireless device to another wireless device. Devices on a WEP-enabled network use WEP keys to encode data. If your network uses WEP, you must know the WEP key(s) it uses. NOTE:Shared WEP key encryption is not supported. ◦WPA uses the Temporal Key Integrity Protocol (TKIP) for encryption and employs 802.1X authentication with one of the standard Extensible Authentication Protocol (EAP) types available today. ◦WPA2 provides a new encryption scheme, the Advanced Encryption Standard (AES). AES is defined in counter cipher-block chaining mode (CCM) and supports the Independent Basic Service Set (IBSS) to enable security between client workstations operating in ad hoc mode. Test the wireless connection Print the wireless test page for information about the printers wireless connection. The wireless test page provides information about the printers status, MAC address, and IP address. If the printer is connected to a network, the test page displays details about the network settings. ▲Printer control panel: Touch right arrow , select Network, select Wireless, and then select Wireless Network Test. Change the connection method To change the connection method (Windows) NOTE:If you are changing to a wireless connection, make sure that an Ethernet cable has not been connected to the printer. Connecting an Ethernet cable turns off the printers wireless capabilities. Set up the printer for wireless communication 225
1.On the computer desktop, click Start, select Programs or All Programs, click HP, select your printer name, and then click Connect a New Printer. 2.Follow the onscreen instructions. To change the connection method (Mac OS X) 1.Open the HP Utility. For more information, see HP Utility (Mac OS X). 2.Click the Application icon on the toolbar. 3.Double-click HP Setup Assistant, and then follow the onscreen instructions. Guidelines for ensuring wireless network security This section contains the following topics: • To add hardware addresses to a WAP • Other guidelines To add hardware addresses to a WAP MAC filtering is a security feature in which a WAP is configured with a list of MAC addresses (also called hardware addresses) of devices that are allowed to gain access to the network through the WAP. If the WAP does not have the hardware address of a device attempting to access the network, the WAP denies the device access to the network. If the WAP filters MAC addresses, then the printers MAC address must be added to the WAPs list of accepted MAC addresses. 1.Print the network configuration page. For information on the network configuration page, see Understand the network configuration page. 2.Open the WAPs configuration utility, and add the printers hardware address to the list of accepted MAC addresses. Other guidelines To keep the wireless network secure, follow these guidelines: • Use a password with at least 20 random characters. You can use up to 64 characters in a WPA password. • Avoid any common words or phrases, easy sequences of characters (such as all 1s), and personally-identifiable information for passwords. Always use random strings composed of uppercase and lowercase letters, numbers, and if allowed, special characters such as punctuation. • Change the password periodically. • Change the default password provided by the manufacturer for administrator access to the access point or wireless router. Some routers let you change the administrator name as well. • Turn off administrative access over wireless if possible. If you do this, you need to connect to the router with a wired Ethernet connection when you want to make configuration changes. • Turn off remote administrative access over the Internet on your router, if possible. You can use Remote Desktop to make an encrypted connection to a computer running behind your router and make configuration changes from the local computer you are accessing over the Internet. • To avoid accidentally connecting to another partys wireless network, turn off the setting to automatically connect to non-preferred networks. This is disabled by default in Windows XP. Appendix D 226 Network setup