HP Officejet 6500A e All in One E710 User Manual
Have a look at the manual HP Officejet 6500A e All in One E710 User Manual online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 1114 HP manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
B HP supplies and accessories This section provides information on HP supplies and accessories for the printer. The information is subject to changes, visit the HP Web site ( www.hpshopping.com) for the latest updates. You may also make purchases through the Web site. This section contains the following topics: • Order printing supplies online • Supplies Order printing supplies online To order supplies online or create a printable shopping list, open the HP software that came with your printer and click Shopping. Select Shop for Supplies Online. The HP software uploads, with your permission, printer information, including model number, serial number, and estimated ink levels. The HP supplies that work in your printer are pre-selected. You can change quantities, add or remove items, and then print the list or purchase online at the HP Store or other online retailers (options differ by country/region). Cartridge information and links to online shopping also appear on ink alert messages. You can also order online by visiting www.hp.com/buy/supplies. If prompted, choose your country/ region, follow the prompts to select your printer, and then the supplies you need. NOTE:Ordering cartridges online is not supported in all countries/regions. However, many countries have information on ordering by telephone, locating a local store and printing a shopping list. In addition, you can select the How to Buy option at the top of the www.hp.com/buy/supplies page to obtain information about purchasing HP products in your country. Supplies This section covers the following topics: • Ink cartridges • HP media Ink cartridges Ordering cartridges online is not supported in all countries/regions. However, many countries have information on ordering by telephone, locating a local store and printing a shopping list. In addition, you can select the How to Buy option at the top of the www.hp.com/buy/supplies page to obtain information about purchasing HP products in your country. You can find the ink cartridge number in the following places: • In the embedded Web server, by clicking the Tools tab, and then, under Product Information clicking Ink Gauge. For more information, see Embedded Web server. • On the label of the ink cartridge you are replacing. • On the printer status page (see Understand the Printer Status Report). NOTE:Ink level warnings and indicators provide estimates for planning purposes only. When you receive a low-ink warning message, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace cartridges until prompted to do so. HP supplies and accessories 197
HP media To order media such as HP Premium Paper, go to www.hp.com. HP recommends plain papers with the ColorLok logo for printing everyday documents. All papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality, and produce documents with crisp, vivid color, bolder blacks & dry faster than ordinary plain papers. Look for papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers. Appendix B 198 HP supplies and accessories
C Additional fax setup After completing all the steps in the getting started guide, use the instructions in this section to complete your fax setup. Keep your getting started guide for later use. In this section, you learn how to set up the printer so that faxing works successfully with equipment and services you might already have on the same phone line. TIP:You can also use the Fax Setup Wizard (Windows) or HP Setup Assistant (Mac OS X) to help you quickly set up some important fax settings such as the answer mode and fax header information. You can access these tools through the HP software you installed with the printer. After you run these tools, follow the procedures in this section to complete your fax setup. This section contains the following topics: • Set up faxing (parallel phone systems) • Serial-type fax setup • Test fax setup Set up faxing (parallel phone systems) Before you begin setting up the printer for faxing, determine which kind of phone system your country/region uses. The instructions for fax setup differ depending on whether you have a serial- or parallel-type phone system. • If you do not see your country/region listed in the table below, you might have a serial-type phone system. In a serial-type phone system, the connector type on your shared telephone equipment (modems, phones, and answering machines) does not allow a physical connection to the 2-EXT port on the printer. Instead, all equipment must be connected at the telephone wall jack. NOTE:In some countries/regions that use serial-type phone systems, the phone cord that came with the printer might have an additional wall plug attached to it. This enables you to connect other telecom devices to the wall jack where you plug in the printer. You might need to connect the supplied phone cord to the adapter provided for your country/region. • If your country/region is listed in the table below, you might have a parallel-type telephone system. In a parallel-type phone system, you are able to connect shared telephone equipment to the phone line by using the 2-EXT port on the back of the printer. NOTE:If you have a parallel-type phone system, HP recommends you use the 2-wire phone cord supplied with the printer to connect it to the telephone wall jack. Table C-1 Countries/regions with a parallel-type phone system Argentina Australia Brazil Canada Chile China Colombia Greece India Indonesia Ireland Japan Korea Latin America Malaysia Additional fax setup 199
Mexico Philippines Poland Portugal Russia Saudi Arabia Singapore Spain Taiwan Thailand USA Venezuela Vietnam If you are unsure which kind of telephone system you have (serial or parallel), check with your telephone company. This section contains the following topics: • Choose the correct fax setup for your home or office • Case A: Separate fax line (no voice calls received) • Case B: Set up the printer with DSL • Case C: Set up the printer with a PBX phone system or an ISDN line • Case D: Fax with a distinctive ring service on the same line • Case E: Shared voice/fax line • Case F: Shared voice/fax line with voice mail • Case G: Fax line shared with computer modem (no voice calls received) • Case H: Shared voice/fax line with computer modem • Case I: Shared voice/fax line with answering machine • Case J: Shared voice/fax line with computer modem and answering machine • Case K: Shared voice/fax line with computer dial-up modem and voice mail Choose the correct fax setup for your home or office To fax successfully, you need to know what types of equipment and services (if any) share the same phone line with the printer. This is important because you might need to connect some of your existing office equipment directly to the printer, and you might also need to change some fax settings before you can fax successfully. 1.Determine if your telephone system is serial or parallel (see Set up faxing (parallel phone systems)). a. Serial-type telephone system — See Serial-type fax setup. b. Parallel-type telephone system — Go to step 2. 2.Select the combination of equipment and services sharing your fax line. • DSL: A Digital subscriber line (DSL) service through your telephone company. (DSL might be called ADSL in your country/region.) • PBX: A private branch exchange (PBX) phone system or an integrated services digital network (ISDN) system. • Distinctive ring service: A distinctive ring service through your telephone company provides multiple telephone numbers with different ring patterns. • Voice calls: Voice calls are received at the same phone number you use for fax calls on the printer. • Computer dial-up modem: A computer dial-up modem is on the same phone line as the printer. If you answer Yes to any of the following questions, you are using a computer dial-up modem: ◦Do you send and receive faxes directly to and from your computer software applications through a dial-up connection? ◦Do you send and receive e-mail messages on your computer through a dial-up connection? ◦Do you access the Internet from your computer through a dial-up connection? Appendix C Countries/regions with a parallel-type phone system (continued) 200 Additional fax setup
• Answering machine: An answering machine that answers voice calls at the same phone number you use for fax calls on the printer. • Voice mail service: A voice mail subscription through your telephone company at the same number you use for fax calls on the printer. 3.From the following table, choose the combination of equipment and services applicable to your home or office setting. Then look up the recommended fax setup. Step-by-step instructions are included for each case in the sections that follow. NOTE:If your home or office setup is not described in this section, set up the printer as you would a regular analog phone. Make sure you use the phone cord supplied in the box to connect one end to your telephone wall jack and the other end to the port labeled 1-LINE on the back of the printer. If you use another phone cord, you might experience problems sending and receiving faxes. You might need to connect the supplied phone cord to the adapter provided for your country/ region. Other equipment or services sharing your fax line Recommended fax setup DSL PBX Distinct ive ring serviceVoice callsComputer dial-up modemAnswering machineVoice mail service Case A: Separatefax line (no voicecalls received) Case B: Set up theprinter with DSL Case C: Set up theprinter with a PBXphone system or anISDN line Case D: Fax with adistinctive ringservice on the sameline Case E: Sharedvoice/fax line Case F: Sharedvoice/fax line withvoice mail Case G: Fax lineshared withcomputer modem(no voice callsreceived) Case H: Sharedvoice/fax line withcomputer modem Case I: Sharedvoice/fax line withanswering machine Set up faxing (parallel phone systems) 201
Other equipment or services sharing your fax line Recommended fax setup DSL PBX Distinct ive ring serviceVoice callsComputer dial-up modemAnswering machineVoice mail service Case J: Sharedvoice/fax line withcomputer modemand answeringmachine Case K: Sharedvoice/fax line withcomputer dial-upmodem and voicemail Case A: Separate fax line (no voice calls received) If you have a separate phone line on which you receive no voice calls, and you have no other equipment connected on this phone line, set up the printer as described in this section. Back view of the printer 1 Telephone wall jack 2 Use the phone cord supplied in the box with the printer to connect to the 1-LINE port You might need to connect the supplied phone cord to the adapter provided for your country/region. To set up the printer with a separate fax line 1.Using the phone cord supplied in the box with the printer, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the printer. NOTE:You might need to connect the supplied phone cord to the adapter provided for your country/region. If you do not use the supplied cord to connect from the telephone wall jack to the printer, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. 2.Turn on the Auto Answer setting. 3.(Optional) Change the Rings to Answer setting to the lowest setting (two rings). 4.Run a fax test. Appendix C (continued) 202 Additional fax setup
When the phone rings, the printer answers automatically after the number of rings you set in the Rings to Answer setting. The printer begins emitting fax reception tones to the sending fax machine and receives the fax. Case B: Set up the printer with DSL If you have a DSL service through your telephone company, and do not connect any equipment to the printer, use the instructions in this section to connect a DSL filter between the telephone wall jack and the printer. The DSL filter removes the digital signal that can interfere with the printer, so the printer can communicate correctly with the phone line. (DSL might be called ADSL in your country/region.) NOTE:If you have a DSL line and you do not connect the DSL filter, you cannot send and receive faxes with the printer. Back view of the printer 1 Telephone wall jack 2 DSL (or ADSL) filter and cord supplied by your DSL provider 3 Use the phone cord supplied in the box with the printer to connect to the 1-LINE port You might need to connect the supplied phone cord to the adapter provided for your country/region. To set up the printer with DSL 1.Obtain a DSL filter from your DSL provider. 2.Using the phone cord supplied in the box with the printer, connect one end to the open port on the DSL filter, and then connect the other end to the port labeled 1-LINE on the back of the printer. NOTE:You might need to connect the supplied phone cord to the adapter provided for your country/region. If you do not use the supplied cord to connect from the DSL filter to the printer, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. As only one phone cord is supplied, you might need to obtain additional phone cords for this setup. 3.Connect an additional phone cord from the DSL filter to the telephone wall jack. 4.Run a fax test. Set up faxing (parallel phone systems) 203
If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Case C: Set up the printer with a PBX phone system or an ISDN line If you are using either a PBX phone system or an ISDN converter/terminal adapter, make sure you do the following: • If you are using either a PBX or an ISDN converter/terminal adaptor, connect the printer to the port that is designated for fax and phone use. Also, make sure that the terminal adapter is set to the correct switch type for your country/region, if possible. NOTE:Some ISDN systems allow you to configure the ports for specific phone equipment. For example, you might have assigned one port for telephone and Group 3 fax and another port for multiple purposes. If you have problems when connected to the fax/phone port of your ISDN converter, try using the port designated for multiple purposes; it might be labeled multi-combi or something similar. • If you are using a PBX phone system, set the call waiting tone to off. NOTE:Many digital PBX systems include a call-waiting tone that is set to on by default. The call waiting tone interferes with any fax transmission, and you cannot send or receive faxes with the printer. Refer to the documentation that came with your PBX phone system for instructions on how to turn off the call-waiting tone. • If you are using a PBX phone system, dial the number for an outside line before dialing the fax number. • Make sure you use the supplied cord to connect from the telephone wall jack to the printer. If you do not, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. If the supplied phone cord is too short, you can purchase a coupler from your local electronics store and extend it. You might need to connect the supplied phone cord to the adapter provided for your country/ region. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Case D: Fax with a distinctive ring service on the same line If you subscribe to a distinctive ring service (through your telephone company) that allows you to have multiple phone numbers on one phone line, each with a different ring pattern, set up the printer as described in this section. Back view of the printer Appendix C 204 Additional fax setup
1 Telephone wall jack 2 Use the phone cord supplied in the box with the printer to connect to the 1-LINE port You might need to connect the supplied phone cord to the adapter provided for your country/region. To set up the printer with a distinctive ring service 1.Using the phone cord supplied in the box with the printer, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the printer. NOTE:You might need to connect the supplied phone cord to the adapter provided for your country/region. If you do not use the supplied cord to connect from the telephone wall jack to the printer, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. 2.Turn on the Auto Answer setting. 3.Change the Distinctive Ring setting to match the pattern that the telephone company assigned to your fax number. NOTE:By default, the printer is set to answer all ring patterns. If you do not set the Distinctive Ring to match the ring pattern assigned to your fax number, the printer might answer both voice calls and fax calls or it might not answer at all. TIP:You can also use the Ring Pattern Detection feature in the printer’s control panel to set distinctive ring. With this feature, the printer recognizes and records the ring pattern of an incoming call and, based on this call, automatically determines the distinctive ring pattern assigned by your telephone company to fax calls. For more information, see Change the answer ring pattern for distinctive ring. 4.(Optional) Change the Rings to Answer setting to the lowest setting (two rings). 5.Run a fax test. The printer automatically answers incoming calls that have the ring pattern you selected (Distinctive Ring setting) after the number of rings you selected (Rings to Answer setting). The printer begins emitting fax reception tones to the sending fax machine and receives the fax. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Case E: Shared voice/fax line If you receive both voice calls and fax calls at the same phone number, and you have no other office equipment (or voice mail) on this phone line, set up the printer as described in this section. Back view of the printer Set up faxing (parallel phone systems) 205
1 Telephone wall jack 2 Use the phone cord supplied in the box with the printer to connect to the 1-LINE port You might need to connect the supplied phone cord to the adapter provided for your country/region. 3 Telephone (optional) To set up the printer with a shared voice/fax line 1.Using the phone cord supplied in the box with the printer, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the printer. NOTE:You might need to connect the supplied phone cord to the adapter provided for your country/region. If you do not use the supplied cord to connect from the telephone wall jack to the printer, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. 2.Do one of the following: • If you have a parallel-type phone system, remove the white plug from the port labeled 2- EXT on the back of the printer, and then connect a phone to this port. • If you have a serial-type phone system, you might plug your phone directly on top of the printer cable which has a wall plug attached to it. 3.Now you need to decide how you want the printer to answer calls, automatically or manually: • If you set up the printer to answer calls automatically, it answers all incoming calls and receives faxes. The printer cannot distinguish between fax and voice calls in this case; if you suspect the call is a voice call, you need to answer it before the printer answers the call. To set up the printer to answer calls automatically, turn on the Auto Answer setting. • If you set up the printer to answer faxes manually, you must be available to respond in person to incoming fax calls or the printer cannot receive faxes. To set up the printer to answer calls manually, turn off the Auto Answer setting. 4.Run a fax test. If you pick up the phone before the printer answers the call and hear fax tones from a sending fax machine, you need to answer the fax call manually. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Case F: Shared voice/fax line with voice mail If you receive both voice calls and fax calls at the same phone number, and you also subscribe to a voice mail service through your telephone company, set up the printer as described in this section. NOTE:You cannot receive faxes automatically if you have a voice mail service at the same phone number you use for fax calls. You must receive faxes manually; this means you must be available to respond in person to incoming fax calls. If you want to receive faxes automatically instead, contact your telephone company to subscribe to a distinctive ring service, or to obtain a separate phone line for faxing. Appendix C 206 Additional fax setup