HP LaserJet P1102w User Manual

							Bulgaria
Ограничената гаранция  на  HP представлява  търговска  гаранция , доброволно  предоставяна  от  HP.
Името  и  адресът  на  дружеството  на  HP за  вашата  страна, отговорно  за  предоставянето  на
гаранционната  поддръжка  в  рамките  на  Ограничената  гаранция  на  HP, са  както  следва :
HP Inc Bulgaria EOOD ( Ейч Пи  Инк  България  ЕООД),  гр. София  1766,  район р-н  Младост , бул.
Околовръстен  Път  No 258,  Бизнес Център  Камбаните
Предимствата  на  О граничената  г
 аранция на  HP се  прилагат  в  допълнение  към  всички  законови  права за
двугодишна  гаранция  от  продавача  при  несъответствие  на  стоката  с договора  за  продажба . Въпреки
това , различни  фактори  могат  да  окажат  влияние  върху  условията  за  получаване  на  тези  права .
Законовите  права  на  потребителите  не  са  ограничени  или  засегнати  по  никакъв  начин  от  О
граничената
га

ранция  на  HP.  За допълнителна  информация , моля  вижте  Правната  гаранция  на  потребителя
(
www.hp.com/go/eu-legal ) или  посетете  уебсайта на  Европейския  потребителски  център
(
http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm ).
Потребителите  имат  правото  да  избират  дали да  претендират  за  извършване  на  услуга  в  рамките  на
Ограничената  гаранция  на  HP или  да потърсят  такава от търговеца  в  рамките  на  двугодишната  правна
гаранция .
Romania
Garanția limitat ă HP este o garanț ie comercială furnizat ă în mod voluntar de c ătre HP. Numele  și adresa
entit ății HP r ăspunz ătoare de punerea în aplicare a Garan ției limitate HP în  țara dumneavoastră  sunt
urm ătoarele:
Rom ănia : HP Inc Romania SRL, 6 Dimitrie Pompeiu Boulevard, Building E, 2nd floor, 2nd District, Bucure şti
Beneficiile Garan ției limitate HP se aplic ă suplimentar faţă  de orice drepturi privind garan ţia de doi ani oferită
de vânz ător pentru neconformitatea bunurilor cu contractul de vânzare; cu toate acestea, diver şi factori pot
avea impact asupra eligibilit ăţii dvs. de a beneficia de aceste drepturi. Drepturile legale ale consumatorului
nu sunt limitate sau afectate în vreun fel de Garanț ia limitată HP. Pentru informa ţii suplimentare consulta ţi
urm ătorul link: garanț ia acordată consumatorului prin lege (
www.hp.com/go/eu-legal ) sau puteți accesa
site-ul Centrul European al Consumatorilor (
http://ec.europa.eu/consumers/solving_consumer_disputes/
non-judicial_redress/ecc-net/index_en.htm ). Consumatorii au dreptul să aleag ă dac ă să  pretind ă desp ăgubiri
în cadrul Garan ței limitate HP sau de la vânz ător, în cadrul garan ției legale de doi ani.
Belgium and the Netherlands
De Beperkte Garantie van HP is een commerciële garantie vrijwillig verstrekt door HP. De naam en het adres
van de HP-entiteit die verantwoordelijk is voor het uitvoeren van de Beperkte Garantie van HP in uw land is
als volgt:
Nederland : HP Nederland B.V., Startbaan 16, 1187 XR Amstelveen
België: HP Belgium BVBA, Hermeslaan 1A, B-1831 Diegem
De voordelen van de Beperkte Garantie van HP vormen een aanvulling op de wettelijke garantie voor
consumenten gedurende twee jaren na de levering te verlenen door de verkoper bij een gebrek aan
conformiteit van de goederen met de relevante verkoopsovereenkomst. Niettemin kunnen diverse factoren
een impact hebben op uw eventuele aanspraak op deze wettelijke rechten. De wettelijke rechten van de
consument worden op geen enkele wijze beperkt of beïnvloed door de Beperkte Garantie van HP. Raadpleeg
voor meer informatie de volgende webpagina: Wettelijke garantie van de consument (
www.hp.com/go/eu-
legal) of u kan de website van het Europees Consumenten Centrum bezoeken (http://ec.europa.eu/
consumers/solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm ). Consumenten hebben
ENWW HP limited warranty statement 107 
						

							het recht om te kiezen tussen enerzijds de Beperkte Garantie van HP of anderzijds het aanspreken van de
verkoper in toepassing van de wettelijke garantie.
Finland
HP:n rajoitettu takuu on HP:n vapaaehtoisesti antama kaupallinen takuu. HP:n myöntämästä takuusta
maassanne vastaavan HP:n edustajan yhteystiedot ovat:
Suomi: HP Finland Oy, Piispankalliontie, FIN - 02200 Espoo
HP:n takuun edut ovat voimassa mahdollisten kulutta jansuojalakiin perustuvien oikeuksien lisäksi sen
varalta, että tuote ei vastaa myyntisopimusta. Sa at lisätietoja seuraavasta linkistä: Kuluttajansuoja
(
www.hp.com/go/eu-legal ) tai voit käydä Euroopan kuluttajakeskuksen sivustolla (http://ec.europa.eu/
consumers/solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm ). Kuluttajilla on oikeus
vaatia virheen korjausta HP:n takuun ja kuluttajansuojan perusteella HP:lta tai myyjältä.
Slovenia
Omejena garancija HP je prostovoljna tr govska garancija, ki jo zagotavlja podjetje HP. Ime in naslov poslovne
enote HP, ki je odgovorna za omejeno garancijo HP v vaši državi, sta naslednja:
Slovenija : Hewlett-Packard Europe B.V., Amsterdam, Meyrin  Branch, Route du Nant-dAvril 150, 1217 Meyrin,
Switzerland
Ugodnosti omejene garancije HP veljajo poleg zakonskih pravic, ki ob sklenitvi kupoprodajne pogodbe
izhajajo iz dveletne garancije prodajalca v primeru ne skladnosti blaga, vendar lahko na izpolnjevanje pogojev
za uveljavitev pravic vplivajo razli čni dejavniki. Omejena garancija HP nikakor ne omejuje strankinih z
zakonom predpisanih pravic in ne vpliva nanje. Za dodatne informacije glejte naslednjo povezavo: Strankino
pravno jamstvo (
www.hp.com/go/eu-legal ); ali pa obiš čite spletno mesto evropskih središ č za potrošnike
(
http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm ).
Potrošniki imajo pravico izbrati, ali bodo uveljavljali pr avice do storitev v skladu z omejeno garancijo HP ali
proti prodajalcu v skladu z dvoletno zakonsko garancijo.
Croatia
HP ograni čeno jamstvo komercijalno je dobrovoljno jamstv o koje pruža HP. Ime i adresa HP subjekta
odgovornog za HP ograni čeno jamstvo u vašoj državi:
Hrvatska : HP Computing and Printing d.o.o. za ra čunalne i srodne aktivnosti, Radni čka cesta 41, 10000
Zagreb
Pogodnosti HP ograni čenog jamstva vrijede zajedno uz sva zakons ka prava na dvogodišnje jamstvo kod bilo
kojeg prodava ča s obzirom na nepodudaranje robe s ugovorom o kupnji. Me đutim, razni faktori mogu utjecati
na vašu mogu ćnost ostvarivanja tih prava. HP ograni čeno jamstvo ni na koji na čin ne utje če niti ne ograni čava
zakonska prava potroša ča. Dodatne informacije potražite na ovoj adresi: Zakonsko jamstvo za potrošač e
(
www.hp.com/go/eu-legal ) ili možete posjetiti web-mjesto Europskih potroša čkih centara
(
http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm ).
Potroša či imaju pravo odabrati žele li ostvariti  svoja potraživanja u sklopu HP ogranič enog jamstva ili
pravnog jamstva prodava ča u trajanju ispod dvije godine.
Latvia
HP ierobežot ā garantija ir komercgarantija, kuru brī vprātīgi nodrošina HP. HP uz ņēmums, kas sniedz HP
ierobežot ās garantijas servisa nodrošin ājumu j ūsu valst ī:
Latvija : HP Finland Oy, PO Box 515, 02201 Espoo, Finland
108 Appendix B   Service and support ENWW 
						

							HP ierobežotās garantijas priekšroc ības tiek pied āvā tas papildus jebkur ām likumī gajām ties īb ām uz
p ārdev ēja un/vai ra żot āju nodrošin ātu divu gadu garantiju gad ījum ā, ja preces neatbilst pirkuma l īgumam,
tom ēr šo ties ību sa ņemšanu var ietekm ēt vair āki faktori. HP ierobežot ā garantija nek ād ā veid ā neierobežo un
neietekm ē pat ērē tā ju likum īg ās tiesī bas. Lai iegū tu plašāku inform āciju, izmantojiet šo saiti: Pat ērē tā ju
likum īg ā garantija (
www.hp.com/go/eu-legal ) vai arī Eiropas Pat ērē tā ju ties ību aizsardz ības centra t īmek ļa
vietni (
http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/ecc-net/
index_en.htm ). Patērē tā jiem ir tiesības izv ēlē ties, vai pieprasī t servisa nodrošin ājumu saska ņā ar HP
ierobežoto garantiju, vai ar ī p ārdev ēja sniegto divu gadu garantiju.
Lithuania
HP ribotoji garantija yra HP savanoriškai teikiama komercin ė garantija. Toliau pateikiami HP bendrovi ų,
teikian čių  HP garantij ą (gamintojo garantij ą) j ūsų  šalyje, pavadinimai ir adresai:
Lietuva : HP Finland Oy, PO Box 515, 02201 Espoo, Finland
HP ribotoji garantija papildomai taikoma kartu su bet kokiomis kitomis į statymais nustatytomis teisėmis į
pardav ėjo suteikiam ą dviej ų met ų laikotarpio garantij ą d ėl preki ų atitikties pardavimo sutar čiai, ta čiau tai, ar
jums ši teisė  bus suteikiama, gali priklausyti nuo  įvairi ų aplinkybi ų. HP ribotoji garantija niekaip neapriboja ir
ne įtakoja  įstatymais nustatyt ų vartotojo teisi ų. Daugiau informacijos rasite paspaud ę ši ą nuorod ą: Teisin ė
vartotojo garantija (
www.hp.com/go/eu-legal ) arba apsilank ę Europos vartotoj ų centro internetinė je
svetain ėje (
http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/ecc-net/
index_en.htm ). Vartotojai turi teisę  prašyti atlikti technin į aptarnavim ą pagal HP ribot ąją  garantij ą arba
pardav ėjo teikiam ą dviej ų met ų į statymais nustatyt ą garantij ą.
Estonia
HP piiratud garantii on HP poolt vabatahtlikult pakutav kaubanduslik garantii. HP piiratud garantii eest
vastutab HP üksus aadressil:
Eesti : HP Finland Oy, PO Box 515, 02201 Espoo, Finland
HP piiratud garantii rakendub lisaks seaduses ettenähtud müüjapoolsele kaheaastasele garantiile, juhul kui
toode ei vasta müügilepingu tingimuste le. Siiski võib esineda asjaolusid, mille puhul teie jaoks need õigused
ei pruugi kehtida. HP piiratud garant ii ei piira ega mõjuta mingil moel tarbija seadusjärgseid õigusi. Lisateavet
leiate järgmiselt lingilt: tarbija õiguslik garantii (
www.hp.com/go/eu-legal ) või võite külastada Euroopa
tarbijakeskuste veebisaiti (
http://ec.europa.eu/consumers/solving_consumer_disputes/non-
judicial_redress/ecc-net/index_en.htm ). Tarbijal on õigus valida, kas ta soovib kasutada HP piiratud garantiid
või seadusega ette nähtud müüjapoolset kaheaastast garantiid.
Russia
Срок  службы  принтера  для России
Срок  службы  данного  принтера  HP составляет  пять  лет  в  нормальных  условиях  эксплуатации . Срок
службы  отсчитывается  с  момента  ввода  принтера  в  эксплуатацию . В конце  срока службы HP
рекомендует  посетить  веб-сайт  нашей  службы  поддержки  по  адресу  http://www.hp.com/support  и/или
связаться  с  авторизованным  поставщиком  услуг HP для  получения  рекомендаций  в  отношении
дальнейшего  безопасного  использования  п
ринтера .
ENWW H

P limited warranty statement 109 
						

							HPs Premium Protection Warranty: LaserJet toner cartridge
limited warranty statement
This HP product is warranted to be free from defects in materials and workmanship.
This warranty does not apply to products that (a) have been refilled, refurbished, remanufactured or
tampered with in any way, (b) experience problems resulting from misuse, improp er storage, or operation
outside of the published environmental specifications  for the printer product or (c) exhibit wear from
ordinary use.
To obtain warranty service, please  return the product to place of purchase (with a written description of the
problem and print samples) or contact HP customer supp ort. At HPs option, HP will either replace products
that prove to be defective or refund your purchase price.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE AB OVE WARRANTY IS EXCLUSIVE AND NO OTHER WARRANTY
OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPR ESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS
ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANT ABILITY, SATISFACTORY QUALITY, AND FITNESS FOR
A PARTICULAR PURPOSE.
TO THE EXTENT ALLOWED BY LOCAL LAW, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR DIRECT,
SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER
BASED IN CONTRACT, TORT, OR OTHERWISE.
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT,  EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO
NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN  ADDITION TO THE MANDATORY STATUTORY RIGHTS
APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.
110 Appendix B   Service and support ENWW 
						

							HP policy on non-HP supplies
HP cannot recommend the use of non-HP toner cartridges, either new or remanufactured.
NOTE: For HP printer products, the use of a non-HP toner cartridge or a refilled toner cartridge does not
affect either the warranty to the customer or any HP support contract with the customer. However, if product
failure or damage is attributable to the use of a non-HP toner cartridge or refilled toner cartridge, HP will
charge its standard time and materials charges to serv ice the product for the particular failure or damage.
ENWW HP policy on non-HP supplies 111 
						

							HP anticounterfeit Web site
Go to www.hp.com/go/anticounterfeit when you install an HP toner cartridge and the control-panel message
indicates the cartridge is non-HP. HP will help determine if the cartridge is genuine and take steps to resolve
the problem.
Your toner cartridge might not be a genuine HP toner cartridge if you notice the following:
● The supplies status page indicates that a non-HP supply is installed.
● You are experiencing a high number of problems with the cartridge.
● The cartridge does not look like it usually does (for example, the packaging differs from HP packaging).
112 Appendix B   Service and support ENWW 
						

							Data stored on the toner cartridge
The HP toner cartridges used with this product contain a memory chip that assists in the operation of the
product.
In addition, this memory chip collects a limited set  of information about the usage of the product, which
might include the following:  the date when the toner cartridge was first installed, the date when the toner
cartridge was last used, the number of pages printed using the toner cartridge, the page coverage, the
printing modes used, any printing errors that might have occurred, and the product model. This information
helps HP design future products to meet our customers printing needs.
The data collected from the toner cartridge memory chip does not contain information that can be used to
identify a customer or user of the toner cartridge or their product.
HP collects a sampling of the memory chips from toner  cartridges returned to HPs free return and recycling
program (HP Planet Partners: 
www.hp.com/recycle). The memory chips from this sampling are read and
studied in order to improve future HP  products. HP partners who assist in recycling this toner cartridge might
have access to this data, as well.
Any third party possessing the toner cartridge might  have access to the anonymous information on the
memory chip.
ENWW Data stored on the toner cartridge 113 
						

							End User License Agreement
READ CAREFULLY BEFORE USING THIS SOFTWARE EQUIPMENT: This End-User license Agreement (EULA) is a
legal agreement between (a) you (either  an individual or a single entity) and (b) HP Inc. (HP) that governs
your use of any Software Product, installed on or  made available by HP for use with your HP product
(HP Product), that is not otherwise subject to a  separate license agreement between you and HP or its
suppliers. Other software may contain a EULA in its online documentation. The term Software Product
means computer software and may include associated me dia, printed materials and online or electronic
documentation.
An amendment or addendum to this  EULA may accompany the HP Product.
RIGHTS IN THE SOFTWARE PRODUCT ARE OFFERED ONLY ON THE CONDITION THAT YOU AGREE TO ALL TERMS
AND CONDITIONS OF THIS EULA. BY INSTALLING, COPYING, DOWNLOADING, OR OTHERWISE USING THE
SOFTWARE PRODUCT, YOU AGREE TO BE BOUND BY THE  TERMS OF THIS EULA. IF YOU DO NOT ACCEPT THESE
LICENSE TERMS, YOUR SOLE REMEDY IS TO RETURN THE ENTIRE UNUSED PRODUCT (HARDWARE AND
SOFTWARE) WITHIN 14 DAYS FOR A REFUND SUBJECT TO THE REFUND POLICY OF YOUR PLACE OF PURCHASE.
1. GRANT OF LICENSE . HP grants you the following rights provided you comply with all terms and
conditions of this EULA:
a. Use. You may use the Software Product on a sing le computer (Your Computer). If the Software
Product is provided to you via the internet and was originally licensed for use on more than one
computer, you may install and use the Software Product only on those computers. You may not
separate component parts of the Software Product for use on more than one computer. You do
not have the right to distribute the Software  Product. You may load the Software Product into
Your Computers temporary memory (RAM) for purposes of using the Software Product.
b. Storage. You may copy the Software Product into the local memory or storage device of the
HP Product.
c. Copying. You may make archival or back-up copies of the Software Product, provided the copy
contains all of the original Softwa re Products proprietary notices and that it is used only for back-
up purposes.
d. Reservation of Rights. HP and its suppliers reserve all rights not expressly granted to you in this
EULA.
e. Freeware. Notwithstanding the terms and conditions of this EULA, all or any portion of the
Software Product which constitutes non-proprietary HP software or software provided under
public license by third parties (Freeware), is licensed to you subject to the terms and conditions
of the software license agreement accompanying such Freeware whether in the form of a discrete
agreement, shrink wrap license or electronic license terms accepted at time of download. Use of
the Freeware by you shall be governed entirely by the terms and conditions of such license.
f. Recovery Solution. Any software recovery solution  provided with/for your HP Product, whether in
the form of a hard disk drive-based solution, an external media-based recovery solution (e.g.
floppy disk, CD or DVD) or an equivalent solution delivered in any other form, may only be used for
restoring the hard disk of the HP Product with/for which the recovery solution was originally
114 Appendix B   Service and support ENWW 
						

							purchased. The use of any Microsoft operating system software contained in such recovery
solution shall be governed by the Microsoft License Agreement.
2. UPGRADES . To use a Software Product identified as an upgrade, you must first be licensed for the
original Software Product identified by HP as eligible for the upgrade. After upgrading, you may no
longer use the original Software Product that formed  the basis for your upgrade eligibility. By using the
Software Product, you also agree that HP may auto matically access your HP Product when connected to
the internet to check the version or status of  certain Software Products and may automatically
download and install upgrades or updates to such Soft ware Products on to your HP Product to provide
new versions or updates required to maintain the functionality, performance, or security of the
HP Software and your HP Product and facilitate the  provision of support or other services provided to
you. In certain cases, and depending on the type of upgrade or update, notifications will be provided to
you (via pop-up or other means), which may require you to initiate the upgrade or update.
3. ADDITIONAL SOFTWARE . This EULA applies to updates or supplements to the original Software Product
provided by HP unless HP provides other terms along with the update or supplement. In case of a
conflict between such terms, the other terms will prevail.
4. TRANSFER .
a. Third Party. The initial user of the Software Product may make a one-time transfer of the Software
Product to another end user. Any transfer must  include all component parts, media, printed
materials, this EULA, and if applicable, the Certificate of Authenticity. The transfer may not be an
indirect transfer, such as a consignment. Prior to the transfer, the end user receiving the
transferred product must agree to all the EULA term s. Upon transfer of the Software Product, your
license is automatically terminated.
b. Restrictions. You may not rent, lease or lend the Software Product or use the Software Product for
commercial timesharing or bureau use. You may not sublicense, assign or transfer the license or
Software Product except as expressly provided in this EULA.
5. PROPRIETARY RIGHTS . All intellectual property rights in th e Software Product and user documentation
are owned by HP or its suppliers  and are protected by law, including but not limited to United States
copyright, trade secret, and trademark law, as well as other applicable laws and international treaty
provisions. You shall not remove any product identifi cation, copyright notices or proprietary restrictions
from the Software Product.
6. LIMITATION ON REVERSE ENGINEERING . You may not reverse engineer, decompile, or disassemble the
Software Product, except and only to the extent th at the right to do so is mandated under applicable
law notwithstanding this limitation or it  is expressly provided for in this EULA.
7. TERM . This EULA is effective unless terminated or rejected. This EULA will also terminate upon
conditions set forth elsewhere in this EULA or if yo u fail to comply with any term or condition of this
EULA.
8. CONSENT TO COLLECTION/USE OF DATA .
a. HP will use cookies and other web technology tools to collect anonymous technical information
related to HP Software and your HP Product. This  data will be used to provide the upgrades and
related support or other services described in Section 2. HP will also collect personal information
including your Internet Protocol address or ot her unique identifier information associated with
your HP Product and data provided by you on registration of your HP Product. As well as providing
the upgrades and related support or other services, this data will be used for sending marketing
communications to you (in each case with your express consent where required by applicable law).
To the extent permitted by applicable law, by accepting these terms and conditions you consent to
the collection and use of anonymous and personal  data by HP, its subsidiaries, and affiliates as
ENWW End User License Agreement 115 
						

							described in this EULA and as further described in HP’s privacy policy: www8.hp.com/us/en/
privacy/privacy.html?jumpid=reg_r1002_usen_c-001_title_r0001
b. Collection/Use by Third Parties. Certain softwar e programs included in your HP Product are
provided and separately licensed to you by third party providers (“Third Party Software”). Third
Party Software may be installed and operational on your HP Product even if you choose not to
activate/purchase such software. Third Party Software may collect and transmit technical
information about your system (i.e., IP address, unique device identifier, software version
installed, etc.) and other system data. This information is used by the third party to identify
technical system attributes and ensure that th e most current version of the software has been
installed on your system. If you do not want the  Third Party Software to collect this technical
information or automatically send you version upd ates, you should uninstall the software prior to
connecting to the Internet.
9. DISCLAIMER OF WARRANTIES . TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HP AND ITS
SUPPLIERS PROVIDE THE SOFTWARE PRODUCT “AS IS” AND WITH ALL FAULTS, AND HEREBY DISCLAIM
ALL OTHER WARRANTIES, GUARANTEES, AND CONDITI ONS, EITHER EXPRESS, IMPLIED, OR STATUTORY,
INCLUDING, BUT NOT LIMITED TO, WARRANTIES  OF TITLE AND NON-INFRINGEMENT, ANY IMPLIED
WARRANTIES, DUTIES, GUARANTEES, OR CONDITI ONS OF MERCHANTABILITY, OF SATISFACTORY
QUALITY, OF FITNESS FOR A PARTICULAR PURPOSE, AN D OF LACK OF VIRUSES ALL WITH REGARD TO THE
SOFTWARE PRODUCT. Some states/j urisdictions do not allow exclusion of implied warranties or
limitations on the duration of implied warranties, so the above disclaimer may not apply to you in its
entirety.
IN AUSTRALIA AND NEW ZEALAND, THE SOFTWARE  COMES WITH GUARANTEES THAT CANNOT BE
EXCLUDED UNDER AUSTRALIAN AND NEW ZEALAND  CONSUMER LAWS. AUSTRALIAN CONSUMERS ARE
ENTITLED TO A REPLACEMENT OR A REFUND FOR A MAJOR FAILURE AND COMPENSATION FOR OTHER
REASONABLY FORESEEABLE LOSS OR DAMAGE. AUSTRA LIAN CONSUMERS ARE ALSO ENTITLED TO HAVE
THE SOFTWARE REPAIRED OR REPLACED IF IT FAIL S TO BE OF ACCEPTABLE QUALITY AND THE FAILURE
DOES NOT AMOUNT TO A MAJOR FAILURE. NEW ZEALAND CONSUMERS WHO ARE PURCHASING GOODS
FOR PERSONAL, DOMESTIC OR HOUSEHOLD USE OR  CONSUMPTION AND NOT FOR THE PURPOSE OF A
BUSINESS (“NEW ZEALAND CONSUMERS”) ARE ENTITLED TO REPAIR, REPLACEMENT OR REFUND FOR A
FAILURE AND COMPENSATION FOR OTHER REASONABLY FORESEEABLE LOSS OR DAMAGE.
10. LIMITATION OF LIABILITY. Subject to local law, notwithstanding  any damages that you might incur, the
entire liability of HP and any of its suppliers under any provision of this EULA and your exclusive remedy
for all of the foregoing shall be limi ted to the greater of the amount ac tually paid by you separately for
the Software Product or U.S. $5.00. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO
EVENT SHALL HP OR ITS SUPPLIERS BE LIABLE  FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR
CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF
PROFITS OR CONFIDENTIAL OR OTHER INFORMAT ION, FOR BUSINESS INTERRUPTION, FOR PERSONAL
INJURY, FOR LOSS OF PRIVACY ARISING OUT OF OR IN  ANY WAY RELATED TO THE USE OF OR INABILITY TO
USE THE SOFTWARE PRODUCT, OR OTHERWISE IN  CONNECTION WITH ANY PROVISION OF THIS EULA,
EVEN IF HP OR ANY SUPPLIER HAS BEEN ADVISED OF  THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF
THE REMEDY FAILS OF ITS ESSENTIAL PURPOSE. Some states/jurisdictions do not allow the exclusion or
limitation of incidental or consequential damages,  so the above limitation or exclusion may not apply to
you.
11. U.S. GOVERNMENT CUSTOMERS . Consistent with FAR 12.211 and 12.212, Commercial Computer
Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to
the U.S. Government under HPs standard commercial license.
12. COMPLIANCE WITH EXPORT LAWS . You shall comply with all laws and regulations of the United States
and other countries (Export Laws) to assure that the Software Product is not (1) exported, directly or
indirectly, in violation of Export Laws, or (2) used  for any purpose prohibited by Export Laws, including,
without limitation, nuclear, chemical, or biological weapons proliferation.
116 Appendix B   Service and support ENWW