HP LaserJet M3035xs MFP User Manual

6.Align the print cartridge with the tracks inside th e device, and, using the handle, insert the print
cartridge until it is firmly seated , and then close the front door.
After a short time, the control panel should display Ready.
7. Installation is complete. Place the used print cartridge in the box in which the new cartridge arrived.
See the enclosed recycling guide for recycling instructions.
8. If you are using a non-HP print cartridge, check  the device control panel for further instructions.
For...

Clean the device
During the printing process, paper, toner, and dust particles can accumulate inside the device. Over
time, this buildup can cause print-quality problems, such as toner specks or smearing (see 
Solve print-
quality problems).
Clean the exterior
Use a soft, damp, lint-free cloth to wipe dust, smudge s, and stains off of the exterior of the device.
Clean the scanner glass
Dirty glass, from fingerprints, smudges, hair, and so on, slows down performance and affects the
accuracy of special...

Clean the scanner lid backing
Minor debris can accumulate on the white document lid backing that is located underneath the scanner
lid. 
1.Open the scanner lid.
2.Clean the white document lid backing by using a soft cloth or sponge that has been moistened with
a mild soap and warm water. Also, clean the scanner strip next to the ADF scanner glass.
3.Wash the backing gently to loosen debris; do not scrub the backing.
4.Dry the backing by using a chamois or soft cloth.
CAUTIONDo not use paper-based wipes...

2.Open the ADF cover.
3.Press the round blue button while lifting the green lever. Rotate the green lever until it stops in the
open position. The pickup roller assembly should remain on the surface.
4.Remove the assembly, and then wipe the as sembly with a soft, dry, lint-free cloth.
5.Replace the assembly, with the largest roller down, in the upright holder, and then press until the
assembly snaps into place.
142 Chapter 10   Manage and maintain the device ENWW
 

6.Make sure that both sides of the a ssembly are secured by the blue hooks.
7.Lower the roller assembly, and then close the ADF cover.
NOTE If jams continue in the ADF, contact a  local HP-authorized service provider. See
HP Customer Care.
8.Plug in the device, and then turn on the device.
Clean the paper path
1.From the Home screen, touch  Administration.
2. Touch  Print Quality .
3. Touch  Calibration/Cleaning .
4. Touch  Create Cleaning Page .
The device prints a cleaning page.
5. Follow the...

Calibrate the scanner
Calibrate the scanner to compensate for offsets in the scanner  imaging system (carriage head) for ADF
and flatbed scans. Because of mechanical tolerances , the scanners carriage head might not read the
position of the image accurately. During the calibrat ion procedure, scanner offset values are calculated
and stored. The offset values are  then used when producing scans so  that the correct portion of the
document is captured.
Scanner calibration should be carried out only if you...

11 Problem solving
This information is organized to help you resolve printing problems. Choose the general topic or type of
problem from the following list.
●
Problem-solvin g checklist
●
Problem-solving flowchart
●
Solve general device problems
●
Control-panel message types
●
Control-panel messages
●
Common causes of jams
●
Jam locations
●
Jam recovery
●
Clear jams
●
Clear stapler jams
●
Solve print-quality problems
●
Solve network printing problems
●
Solve copy problems
●
Solve fax problems
●
Solve...

Problem-solving checklist
If you are experiencing problems, use the following checklist to identify the cause of the problem:
● Is the device connected to power?
● Is the device on?
● Is the device in the 
Ready state?
● Are all necessary cables connected?
● Do any messages appear on the control panel?
● Are genuine HP supplies installed?
● Was a recently replaced print cartridge install
ed correctly, and was the pull tab and/or attached
tape on the cartridge removed?
For additional information about...

Problem-solving flowchart
If the device is not responding correctly, use the flowchart to determine the problem. If the device does
not pass a step, follow the corresponding troubleshooting suggestions.
If you cannot resolve the problem after following the  suggested steps, contact an HP-authorized service
or support provider. See 
HP Customer Care .
NOTEMacintosh users : For more troubleshooting information, see Solve common Macintosh
problems.
Step
numberVerification stepPossible problemsSolutions
1Is...

Step
numberVerification stepPossible problemsSolutions
4Does the device copy?Poor copy quality from the ADF.1.If the print quality from the internal tests
and the copy from the flatbed were
acceptable, clean the ADF scanning
strip. See 
Clean the scanner glass .
2. If the ADF is damaged, contact
HP Customer Care. See 
HP Customer
Care or the support flyer that came in
the device box.
Media does not move smoothly through the
ADF path.1. Make sure that the media
HP specifications. See 
Media
considerations...