HP LaserJet 2430tn User Manual
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documentation 2 Documentation tab, HP Toolbox 76 dots, troubleshooting 130, 136 double-sided printingbinding edge settings 166 layout options 55 loading paper 54 manual 56 paper sizes supported 54 troubleshooting 105 usage page 160 using duplexer 55 downloading software iii dpi, settings 170 draft printing 63 draft quality printing 170, 171 drivers configuring 79 default settings, changing 58 downloading iii help 25 Linux 24 Macintosh iv Macintosh, troubleshooting 142 operating systems supported 24 OS/2 24 selecting 25 settings 13, 25, 58 dropouts, troubleshooting 131 drum life out message 91 duplex printing paper path test 178 duplex printing accessory binding options 55 models including 3 paper orientation 54 paper sizes supported 54 paper specifications 35 settings 166 usage page 160 using 55 duplexer paper jams, clearing 114 duplexing troubleshooting 105 E e-mail alerts 76, 81 Economode 63 EconoMode setting 171 edge-to-edge mode 166 EIO cards installing 200 part numbers 153 removing 201 settings 175 slots 190 EIo cards part numbers 153 electrical specifications 182 embedded Web server e-mail alerts 81 features 70 Information tab 71 Networking tab 72 opening 70 Other Links tab 72 print cartridge supply level, checking 90 Settings tab 71 system requirements 70 energy consumption 213 energy specifications 182 ENERGY STAR compliance 213 energy use 6 enlarging documents 64 envelopes default size, setting 166 margins 48, 187 printing from tray 1 48 specifications 186 storing 187 wrinkled, troubleshooting 135 environment, specifications 184 environmental features 213 EPS files, troubleshooting 141, 144 error messages event log 178 event log, printing 86 settings 18, 174 Windows 139 error messages, troubleshooting 116 escape characters 204 Ethernet cards, part numbers 153 event log 86, 178 Explorer, versions supported embedded Web server 70 HP Toolbox 74 HP Web Jetadmin 73 Express Exchange, HP 223 Extended Service iv extended warranty 222 F factory defaults, restoring 176 FastRes 4, 63 FastRes resolution 170 FCC statements 212 features printer 3 file directory, printing 160 flashing lights 11 Flip Pages Up binding option 55 ENWW Index229
fontsCourier 167 EPS files, troubleshooting 141, 144 included 5 list, printing 160 lists, printing 87 Macintosh, troubleshooting 141 PCL commands 205, 209 permanent resources 199 settings 168 troubleshooting 146 fuser modes 170 fuser modes 41 fuser, cleaning 93 G General Protection FaultException OE 139 Getting started guide 2 gray background, troubleshooting 131 guides, documentation 2 H heavy paper fuser modes 170 printing on 51 held jobs memory requirements 66 private 67 proof-and-hold 66 Retrieve Job control panel menu 158 settings 172 Help 116 help control panel 12 drivers 25 HP Express Exchange 223 HP Instant Support Professional Edition (ISPE) iii HP Jetdirect print server configuration page, printing 85 installing 200 models including 3 part numbers 153 removing 201 settings 176 HP LaserJet Utility, Macintosh 27 HP media, ordering 153 HP OpenVMS drivers 24 HP Printing Supplies Returns and Recycling Program 213 HP SupportPack 222 HP Toolbox Alerts tab 76 Device Settings window 76 Documentation tab 76 features 74 links 77 opening 75 print cartridge supply level, checking 90 Status tab 75 Troubleshooting tab 75 uninstalling 78 HP Web Jetadmin browsers supported 73 downloading 73 driver configuration 79 e-mail alerts 81 HP-Authorized Dealers iv HP-GL/2 commands 203 humidity requirements 184 I I/O menu 175 IBM OS/2 drivers 24 Illegal Operation errors 139 image reptition, troubleshooting 137 Information menu 160 information pages, printing 85 Information tab, embedded Web server 71 input trays configuring 14 Install notes 76 installing CompactFlash cards 195 drivers using customization utility 80 EIO cards 200 Macintosh software 31 memory (DIMMs) 191 network software, Macintosh 30 network software, Windows 29 Windows printing system 28 Windows software using New Hardware Foundwizard 32 interface cables, troubleshooting 98 Internet Explorer, versions supported embedded Web server 70 HP Toolbox 74 HP Web Jetadmin 73 IP address Macintosh, troubleshooting 140, 143 IP address, displaying 13, 172 ISPE (HP Instant Support Professional Edition) iii J jams causes of 110 duplexer, clearing 114 first sheet, troubleshooting 104 locating 110 output areas, clearing 113 print-cartridge area, clearing 110 recovery setting 20, 175 trays, clearing 112 230 Index ENWW
Jet direct print serverconfiguration page, printing 85 Jetadmin browsers supported 73 downloading 73 driver configuration 79 e-mail alerts 81 Jetdirect print server installing 200 models including 3 part numbers 153 removing 201 settings 176 jobs formatted incorrectly 101 not printing, troubleshooting 98 private 67 proof-and-hold 66 Retrieve Job menu 158 stopped, troubleshooting 100 storing, memory requirements 66 K keys, control panel 11 L labels fuser modes 170 printing 50 specifications 188 landscape orientation duplexing options 55 PCL commands 207 setting as default 168 language, control panel 21, 96, 175 languages, printer included 5 settings 17, 174 switching, PCL commmands 208 laser safety statements 217 LaserJet Utility, Macintosh 27 last page, different paper 65 legal paper, clipped margins 146 letter paper, override A4 settings 166 letterhead fuser modes 170 printing on 52 light print setting toner density 171 troubleshooting 130 lights, control panel 11 Limit Check error 146 line spacing, setting default 168 lines, troubleshooting 131 links embedded Web server 72 HP Toolbox 77 Linux driver support 24 loading custom-size paper 51 envelopes in tray 1 48 labels 50 paper for duplexing 54 preprinted paper 52 transparencies 51 trays 42 locking trays 39 locking driver features 79 loose toner washing off 110 loose toner, troubleshooting 132 low toner 19, 174 low toner message 90 LPT error messages 139 M Macintosh AppleTalk settings 176 background printing 141 default driver settings, changing 60 driver settings 58 drivers supported 24 drivers, troubleshooting 142 fonts, troubleshooting 141 HP LaserJet Utility 27 installing software 31 network installation 30 operating systems supported 23 PPDs 27 problems, troubleshooting 140 software included 27 support Web sites iv uninstalling software 33 USB card, troubleshooting 141, 144 maintenance agreements 222 maintenance agreements iv manual feed printing to tray 1 40 settings 15, 166, 173 manuals 2, 76 map, menu 12, 85 margins envelopes 48, 187 legal paper, troubleshooting 146 PCL commands 207 margins, settings 169 media A4 settings 166, 167 capacity 4 covers 65 curl, troubleshooting 104 custom-size 62, 166 ENWW Index231
custom-size, printing 51 default size, setting 166 duplexing, sizes supported 54 fuser modes 41 HP, ordering 153 loading 42 manual feed 40 PCL commands 206 preprinted 52 prepunched 52 printing multiple pages on single sheet 62 PS settings 16 sizes supported 34, 35 small 51 small, settings 171 source, selecting 64 specifications 34, 185 storing 185 tray selection 14, 38, 39, 173 tray settings 161 troubleshooting 108 troubleshooting trays 104 usage page 160 memory configuration page 86 included 5 installing DIMMs 191 job-storage requirements 66 permanent resources 199 RAM disk settings 21, 175 upgrading 190 verifying installation 198 menus, control panel accessing 11 Configure Device 165 Diagnostics 178 I/O 175 Information 160 map, printing 12, 85 Paper Handling 161 Print Quality 168 Printing 165 Resets 176 Retrieve Job 158 System Setup 172 mercury specifications 214 messages event log 178 event log, printing 86 settings 18, 174 Windows 139 messages, troubleshooting 116 Microsoft Windows. See Windows misformed characters, troubleshooting 133 model number 86 models 3 multiple pages, printing on single sheet 62 N n-up printing 62 narrow paper printing on 51 narrow paper settings 171 Netscape Navigator, versions supported embedded Web server 70 HP Toolbox 74 HP Web Jetadmin 73 Networking guide 2 Networking tab, embedded Web server 72 networks driver configuration 79 installing Macintosh software 30 installing Windows software 29 settings 176 troubleshooting printing 138 non-HP print cartridges 89 not responding, troubleshooting 106 Novell NetWare settings;NetWare settings;IPX/SPX setting 176 number of copies, setting default 165 O on-site service agreements 222 on/off switch, locating 8 online customer support iii online Help 116 online help control panel 12 drivers 25 OpenVMS drivers 24 operating environment specifications 184 operating systems supported 23, 24 ordering media, HP 153 part numbers for 152 ordering supplies iii orientation default, setting 168 orientation, page duplexing options 55 PCL commands 207 OS/2 drivers 24 Other links embedded Web server 72 HP Toolbox 77 out of toner 20, 175 out of toner message 91 output bins settings 166 output quality troubleshooting 128 override A4/letter 166 ozone specifications 213 232 Index ENWW
P packaging printer 224 page counts 86 page orientationdefault, setting 168 duplexing options 55 PCL commands 207 pages per minute 4 pages per sheet 62 paper A4 settings 166, 167 capacity 4 covers 65 curl, troubleshooting 104 curled 134 custom-size 62, 166 custom-size, printing 51 default size, setting 166 duplexer specifications 35 duplexing, sizes supported 54 fuser modes 41, 170 HP, ordering 153 loading 42 manual feed 40 PCL commands 206 preprinted 52 prepunched 52 printing multiple pages on single sheet 62 PS settings 16 sizes supported 34, 35 small 51 small, settings 171 source, selecting 64 specifications 34, 185 storing 185 tray selection 14, 38, 39, 173 tray settings 161 troubleshooting 108 troubleshooting trays 104 usage page 160 wrinkled 135 paper handling accessories troubleshooting 102 Paper Handling menu 161 paper path test 178 parallel cable, part number 153 parallel cables troubleshooting 98 parallel communications, settings 176 parallel port locating 9 type included 5 parallel ports not supported for Macintosh 31 part numbers cables 153 EIO cards 153 media, HP 153 parts ordering 150 PCL commands common 206 escape sequences 204, 205 font selection 205, 209 syntax 204 PCL drivers features 25 operating systems supported 24 See also drivers PCL font list, printing 87, 160 PCL, setting as printer language 17, 174 PDEs, Macintosh 27 percent of normal size 64 permanent resources 199 personalities included 5 settings 17, 174 switching, PCL commands 208 viewing installed 86 phone numbers ordering supplies iii service agreements iv support iii PJL (Printer Job Language) commands 203 platforms supported 23, 24 portrait orientation duplexing options 55 PCL commands 207 setting as default 168 ports included 5 locating 9 LPT error messages 139 troubleshooting Macintosh 141, 144 postcards printing 51 PostScript error pages settings 167 troubleshooting 98 PostScript Printer Description (PPD) files included 27 troubleshooting 140 PostScript, setting as printer language 17, 174 power consumption 213 specifications 182 power consumption 6 power switch, locating 8 ENWW Index233
PPDsincluded 27 troubleshooting 140 preconfiguration, driver 79 preprinted paper fuser modes 170 printing on 52 prepunched paper fuser modes 170 printing on 52 print cartridges cleaning near 92 density settings 171 EconoMode 171 Economode 63 features 6 life expectancy 90 low 19, 174 low toner message 90 non-HP 89 ordering iii out 20, 175 out of toner message 91 paper jams, clearing 110 recycling 213 status information 89 status, viewing with embedded Web server 71 status, viewing with HP Toolbox 75 storing 89 supplies status page 87 supply level, checking 90 print jobs formatted incorrectly 101 not printing, troubleshooting 98 retention 172 stopped, troubleshooting 100 print quality settings 63, 170 troubleshooting 128 Print Quality menu 168 print quality, troubleshooting repetitive images 137 printer commands escape sequences 204, 205 font selection 205, 209 PCL 206 syntax 204 types of 203 Printer Dialog Extensions (PDEs), Macintosh 27 printer drivers. See drivers printer language switching, PCL commands 208 printer languages included 5 printerlanguages viewing installed 86 Printing menu 165 private jobs 67 processor speed 5 proof-and-hold jobs 66 ProRes 4, 63 PS Defer Media setting 16 PS driver features 25 operating system supported 24 See also drivers PS error pages settings 167 troubleshooting 98 PS font list, printing 87, 160 PS, setting as printer language 17, 174 punched paper fuser modes 170 printing on 52 Q quality troubleshooting 128 quick copy jobs settings 172 R RAM disk settings 21, 175 Range Check, troubleshooting 147 Ready light 11 rear output bin locating 8 printing to 47 settings 166 recovery, jam 20, 175 recycling plastics 213 print cartridges 213 reduce/enlarge options 64 reference materials 2 registration settings 169 regulatory statements Canadian DOC statement 217 declaration of conformity 216 FCC 212 Finnish laser statement 218 Japanese VCCI statement 217 Korean EMI statement 217 laser safety 217 removing software HP Toolbox 78 Macintosh 33 Windows 33 repacking printer 224 repeating defects, troubleshooting;defects, repeating 133 repetitive defects images 137 Resets menu 176 234 Index ENWW
resizing documents 64 resolutionfeatures 4 settings 63 troubleshooting quality 128 Resolution Enhancement technology (REt) 171 resolution, settings 170 resource saving 199 restoring default settings 176 REt (Resolution Enhancement technology) 171 retention, job memory requirements 66 private 67 proof-and-hold 66 Retrieve Job menu 158 settings 172 Retrieve Job menu 158 right-side panel, locating 8 rough paper fuser modes 170 S saving resources, memory 199 scaling documents 64 security settings 86 serial cables, troubleshooting 98 serial number 86 service agreements iv, 222 HP Express Exchange 223 HP-authorized dealers iv information form 225 repacking printer 224 settings configuration page, printing 85 control panel 13 defaults, changing 58 driver 58 driver configuration 79 drivers 25 locking 79 restoring defaults 176 Settings tab, embedded Web server 71 shipping printer 224 silent installation, driver 80 SIMMs, incompatibility 190 size, paper 250-sheet tray specifications 35 500-sheet tray specifications 35 duplexer specifications 35 printing small or custom 51 tray 1 specifications 34 tray selection 38, 39 Size/type prompt setting 16 skewed pages 134 Sleep mode delay, setting 16, 173 power specifications 182 turning on or off 17 sleep mode turning on or off 177 slow printing, troubleshooting 100, 105 small paper printing on 51 small paper mode 171 smeared toner, troubleshooting 132 software downloading iii HP Toolbox 74 installing Macintosh 31 installing on Windows 28 installing using New Hardware Found wizard 32 Linux 24 Macintosh iv macintosh 27 Macintosh, included 27 network installation, Macintosh 30 network installation, Windows 29 operating systems supported 23 settings 13 uninstalling from Macintosh 33 uninstalling from Windows 33 source, paper 64 specifications accessibility 7 electrical 182 energy use 6 envelopes 186 labels 188 media 34 memory 5 operating environment 184 paper 185 printer features 4 speed 4 transparencies 188 trays 4 specks, troubleshooting 130, 136 speed data transmission settings 176 processor 5 resolution settings 170 specifications 4 troubleshooting 100, 105 Spool32 errors 139 spots, troubleshooting 130, 136 status alerts, e-mail 81 e-mail alerts 76 Information tab, embedded Web server 71 lights, control panel 11 ENWW Index235
supplies 87 supplies page, printing 160 viewing with HP Toolbox 75 Status tab, HP Toolbox 75 stopped printing, troubleshooting 100 stopping print jobs 57 storage, job memory requirements 66 private 67 proof-and-hold 66 Retrieve Job menu 158 settings 172 storing envelopes 187 paper 185 storing print cartridges 89 straight-through paper path 47 supplies non-HP 89 ordering iii, 150 recycling 213 status page 87 status page, printing 160 status, viewing with embedded Web server 71 status, viewing with HP Toolbox 75 supply level, print cartridges 90 support embedded Web server links 72 HP Express Exchange 223 HP Instant Support Professional Edition (ISPE) iii Macintosh iv maintenance agreements 222 online iii repacking printer 224 service dealers iv service information form 225 telephone iii SupportPack, HP 222 symbol sets 168 syntax, PCL commands 204 system requirements drivers 24 embedded Web server 70 HP Toolbox 74 HP Web Jetadmin 73 printing software 23 System Setup menu 172 T technical support embedded Web server links 72 HP Express Exchange 223 HP Instant Support Professional Edition (ISPE) iii Macintosh iv maintenance agreements 222 online iii repacking printer 224 service dealers iv service information form 225 telephone iii telephone numbers ordering supplies iii service agreements iv support iii temperature requirements 184 tests 178 text quality, troubleshooting 133, 136 text, troubleshooting garbled 106 three-hole punched paper fuser modes 170 printing on 52 time settings 172 time, setting 82 timeout settings held jobs 172 I/O 176 Sleep mode 16, 173 tire tracks, troubleshooting 135 toner density setting 171 EconoMode 171 low 19, 174 out of 20, 175 output quality, troubleshooting 132 washing off 110 toner cartridges. See print cartridges toner, saving 63 Toolbox Alerts tab 76 Device Settings window 76 Documentation tab 76 features 74 links 77 opening 75 Status tab 75 Troubleshooting tab 75 uninstalling 78 top output bin locating 8 printing to 47 settings 166 transparencies fuser modes 170 HP, ordering 156 printing 51 specifications 188 tray 1 custom-size settings 166 duplexing 54 duplexing manually 56 envelopes, printing 48 loading 42 locating 8 236 Index ENWW
locking 39 manual feed 40 manual feed settings 15, 166 printing from 14, 38, 173 settings 161 troubleshooting 102 trays capacities 4 custom-size settings 166 duplexing 54 duplexing manually 56 included 3 jams, clearing 112 loading paper 42 locating 8 locking 39 manual feed 40 manual feed settings 166 paper path test 178 PCL commands 206 registration settings 169 selecting 14, 38, 64, 173 settings 161 settings, viewing 86 troubleshooting 102, 104 troubleshooting blank pages 105 blurred print 136 cables 98 configuration page printing 97 control panel display 96 curled paper 104, 134 dropouts 131 duplexing 105 EPS files 141, 144 error messages 116 event log 178 fonts 146 gray background 131 information pages 85 jams, causes of 110 jams, clearing print-cartridge area 110 jams, duplexer 114 jams, first sheet 104 jams, locations 110 jams, output areas 113 jams, trays 112 legal paper 146 light print 130 Limit Check error 146 lines 131, 135 Macintosh problems 140 network printing 138 online Help 116 output quality 128 paper 108 PostScript problems 146 printing 98, 100, 106 PS errors 98 Range Check 147 repeating defects 133 repetitive images 137 skewed pages 134 slow printing 100, 105 smeared toner 132 specks 130 text 106 text quality 133, 136 tire tracks 135 tray selection 102 trays 104 VM error 147 white spots 136 Windows error messages 139 wrinkled paper 135 Troubleshooting tab, HP Toolbox 75 two-sided printing binding edge settings 166 layout options 55 loading paper 54 manual 56 paper sizes supported 54 troubleshooting 105 usage page 160 using duplexer 55 U uninstalling HP Toolbox 78 UNIX carriage return settings 168 Model Scripts 24 upgrading memory 190 usage page 160 USB cable, part number 153 USB port locating 9 troubleshooting Macintosh 141, 144 type included 5 user guide 76 V vertical spacing, setting default 168 VM error 147 voltage specifications 182 W warnings setting 18, 174 warranty extended iv, 222 print cartridge 221 product 219 washing off toner 110 watermarks, printing 61 ENWW Index237
wave, troubleshooting 104 wavy paper, troubleshooting 134 Web browser requirementsembedded Web server 70 HP Toolbox 74 Web Jetadmin browsers supported 73 downloading 73 driver configuration 79 e-mail alerts 81 Web sites customer support iii downloading software iii HP Web Jetadmin, downloading 73 Macintosh support iv ordering supplies iii paper specifications 185 service agreements iv UNIX and Linux drivers 24 websites anticounterfeit 89 weight, paper printing on heavy media 51 weight, paper specifications 250-sheet tray 35 500-sheet tray 35 duplexer 35 tray 1 34 white lines or spots, troubleshooting;lines, troubleshooting 135 Wide A4 settings 167 Windows default driver settings, changing 58 driver settings 58 drivers supported 24 error messages, troubleshooting 139 installing software 28 installing using New Hardware Found wizard 32 network installation 29 uninstalling software 33 versions supported 23 wrinkled paper, troubleshooting 135 wrong printer, sending to 140 238 Index ENWW