HP Color Laserjet 5 Manual

Incorrect Printer Output
Incorrect fonts on the printout
Description Solution
The font has not been correctly
selected in your software application.Re-select the font in your software
application.
The font is not available to the printer. Use a different font or download the
font you desire.
The correct printer driver is not
selected.Select the correct printer driver.
Cannot print all characters in a symbol set
Description Solution
The correct font is not selected. Select the correct font.
The correct...

Erratic or interrupted printout
Description Solution
The interface cable is loose. Remove and reconnect the interface
cable.
The interface cable is damaged or bad. Try a different interface cable.
The power cable is loose. Remove, then firmly plug the AC cord
into both the printer and the power
receptacle.
You are attempting to print a PCL job
with the printer configured for
PostScript.Select the correct printer language on
the printer, then re-send the print job.
You are attempting to print a
PostScript...

Drifting text between consecutive printouts
Description Solution
Your software application is not
resetting the printer to the top of the
page.See the 
Software Application Notes or
the 
PCL Technical Reference for
specific information.
7
Solving Printer
Problems
ENSolving Printer Problems  7-41 

Software Application Problems
Cannot change system selections through
software
Description Solution
System software changes are locked
out by the Control Panel.Set SYS to AUTO through the printer
control panel.
Your software application does not
support system changes.See the documentation for your
software application for help.
The correct printer driver is not loaded. Load the correct printer driver.
The correct application driver is not
loaded.Load the correct application driver.
Cannot select a font...

Printer Messages
The following table lists the printer messages for this printer. If a printer
message has a numeric prefix, it is listed in order of the two digit number
beside the printer message. Printer messages without numeric prefixes are
listed in alphabetical order at the beginning of the table.
Printer Messages
Message Description Recommended Action
CONFIG LANGUAGE Display language configuration has
been selected.Wait for the Display Language menu
to appear on the printer display.
Then select...

Message Description Recommended Action
PARALLEL MENU The Parallel menu is currently
displayed.No action required.
PCL CONFIG MENU The PCL Configuration menu is
currently displayed.No action required.
PCL PRINT MENU The PCL Print menu is currently
displayed.No action required.
PCL TEST MENU The PCL Test menu is currently
displayed.No action required.
PLEASE VERIFY
DRUM NUMBER = 000The printer is prompting the user to
verify that the print drum number
previously entered is correct.Re-enter the correct...

Message Description Recommended Action
TONER LOW
OPENING INTRLOCKThe printer is opening the interlock
mechanism for the toner color that is
low.No action required.
TONER OUT   [KCMY]
ADD [color]The printer is out of a toner color.
The printer will remain off line until
the toner [color] is loaded.Load ONLY the toner color indicated
on the display.
00 PCL 
READYPrinter is ready for use in the PCL
mode.No action required.
00 POSTSCRIPT
READYPrinter is ready for use in the
PostScript mode.No action...

Message Description Recommended Action
07 RESET Printer is resetting all Print Menu
items to user selected settings and
clearing the page buffer, temporary
soft fonts, and temporary macros.
After the reset operation is
complete, the printer returns to the
ready state and automatically goes
on line.No action required.
08 COLD RESET Printer is resetting all printing
environment parameters, Print Menu
defaults, and Config Menu defaults
to their factory defaults. After the
reset is completed, the printer...

Message Description Recommended Action
11.4 FRONT TRAY 
EMPTY [TRN]Front input tray is empty or not
installed. Transparency (TRN) is
only displayed when the PostScript
personality is selected.Load the correct size media in the
front input tray or install the correct
size input tray.
There may be some obstruction
covering the paper tray sensors in
the printer.Remove the paper cassette.  Open
the printer.  Lift the Registration
Plate (the black plate just behind the
brown transfer roller) using the
bright...

Message Description Recommended Action
13.3 CLEAR 
MANUAL JAMMedia is jammed in the manual feed
paper path.Remove media from the manual
feed paper path. Open and close the
top cover to reset the printer, then
click [On Line] to resume printing.
13.4 CLEAR FRONT
TRAY INPUT JAMMedia is jammed in the input paper
path.Remove media from the input paper
path. Open and close the top cover
to reset the printer, then click
[On Line] to resume printing.
13.5 CLEAR PAPER
JAMMedia is jammed in the printer paper...