HP Color Laserjet 5 Manual

Ring marks
Description Solution
The printing process produces small
circles, donuts, or semicircles in
random areas on your printout.Reprint job. If marks persist, there
may be a contaminant in the
developer. This may be cleared by
printing additional pages. If the
problem persists, contact your local
HP service representative.
Irregular, raised spots or stray toner
Description Solution
Toner is smudged on the back of the
page.Toner collected  on the transfer belt
will cause smudging on the back of a...

Banding
Description Solution
The transfer corona wire may be dirty. Clean the transfer corona wire as
shown in Chapter 6.
Maintenance units may be past their
rated life.Run a self test page and see if any
maintenance units are past their rated
life. Replace any maintenance units
that are past their rated life.
Certain halftone patterns exaggerate
banding.Try a different halftone pattern.
Wavy characters
Description Solution
The characters appear wavy for
several pages.The laser scanner needs service....

Dull or dark colors on transparencies
Description Solution
You are using a reflective overhead
projector (usually a portable overhead
projector).Use a standard overhead projector.
Reflective overhead projectors reflect
light through the transparency twice,
causing excessive light scattering and
producing colors that appear dark or
dull on the screen.
You are using a transparency that is
outside the specifications for this
printer.Use only transparencies that meet the
specifications for this printer.
The...

Rippled or Wavy Transparencies
Description Solution
You are using a transparency that is
outside the specifications for this
printer.Use only transparencies that meet the
specifications for this printer.
There is a wave or ripple in the
background when printing a solid color.Choose a background pattern that
uses less toner.
Horizontal streaks on transparencies
Description Solution
Your coating kit is past its life. Replace the coating kit as shown in
Chapter 6.
You are using a transparency that is...

Diagonal marks in solid fill areas
Description Solution
The coating kit is past its life. If the control panel is prompting you to
replace the coating roller, replace the
coating kit.
Uneven dark areas or lines in solid fill areas on
transparencies
Description Solution
You are using a transparency that is
outside the specifications for this
printer.Use only transparencies that meet the
specifications for this printer.
The coating kit is not properly seated. Reseat the cleaning roller in the fuser...

Cleaning the Print Drum
CautionOnly perform this procedure when it has been determined that a repetitive
defect is unacceptable and the only other solution is replacing the print
drum. Many, but not all, repetitive defects can be removed using the
following procedure. Defects that appear as light spots in dark areas of print
are more likely to be corrected by this procedure than dark spots in
unprinted areas. However, if the procedure is done incorrectly or without
proper care, the print drum can be...

CautionDo not touch the green photo conductor surface of the print drum. Oil from
your hands may permanently damage the print drum.
5Lower the print drum until it is horizontal (1). Then remove the print drum
from the printer (2) and place it on a clean, smooth surface that is free of
sharp or rough objects with the photo conductor surface facing you.
6Center your print sample beside the print drum with the top of the page (A)
facing away from the gear (B) on the print drum.
7Using your print sample as a...

WARNING!A flammable liquid (isopropyl alcohol) is involved in the following step. To
reduce the potential of fire, remove all sources of ignition within 5 feet
(1.5 meters) of your work area.
CautionUse extreme care when removing a defect from the print drum. Using a
sharp object to remove the defect or allowing fingernails or jewelry to touch
the print drum can scratch the print drum, causing permanent damage.
Cleaning the print drum using force or excessive alcohol may also
permanently damage the print...

Color Printing Problems
Black instead of color
Description Solution
The color mode is not selected in your
software application.Select the color mode instead of the
Grayscale or black and white mode in
your software application.
The correct printer driver is not
selected in your software application.Select the correct printer driver.
You are printing on paper larger than
Letter or A4.Color printing is not supported on
paper larger than Letter or A4.
The printer is not working correctly. Verify the...

Inconsistent colors after loading toner
Description Solution
You are not using the correct toner. Load only toner that meets the proper
specifications for this product. See the
part number card at the end of this
manual for part number information.
You have loaded the wrong toner color
into one of the toner reservoirs.Vacuum the toner out of the toner
reservoir using a toner vacuum with a
microfine filter.
Printed colors do not match screen colors
Description Solution
Extremely light screen colors are...