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HP Color Laserjet 5 Manual

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Page 221

Worldwide Hewlett-Packard Sales and Service Offices, continued
Korea: Latin American Sales Region Headquarters:
Samsung Hewlett-Packard Ltd.
11-20th Floors, SHP House
25-12, Yeoeuido-dong, Youngdeungpo-ku
Seoul 150, Korea
Telephone: 82 2 769-0114Hewlett-Packard Latin America
Monte Pelvoux No. 111
Fracc. Lomas de Virreyes
11000 Mexico D.F.
Mexico
Telephone: 52 5 326-4000
Mexico Guadalajara: Mexico Monterrey:
Hewlett-Packard de México, S.A.
Montemorelos No. 299
Fracc. Loma Bonita 45060
Telephone:...

Page 222

Worldwide Hewlett-Packard Sales and Service Offices, continued
Spain: Sweden:
Hewlett-Packard Española, S.A.
Madrid
E28230 Las Rozas
Crta. de la Coruña, km 16,500
Spain
Telephone: 34 1 626 16 00Hewlett-Packard Sverige AB
Skalholtsgatan 9
Box 19
S-164 93 Kista
Sweden
Telephone: 46 8/750 20 00
Switzerland: Taiwan:
Hewlett-Packard (Schweiz) AG
In der Luberzen
CH-8902 Urdorf
Switzerland
Telephone: 01- 735 72 74
Fax: 01- 735 77 06Hewlett-Packard Taiwan Ltd.
8F, 337 Fu-Hsing North Road
Taipei, Taiwan R. O.C....

Page 223

Software License Agreement
IMPORTANT:  Please read this License carefully before using this Software.
The right to use this Software is granted only if the Customer agrees to the
terms of this License. If you do not agree to the terms of this License, you
may return the unused software for a refund. HOWEVER, USE OF THIS
SOFTWARE INDICATES YOUR ACCEPTANCE OF THESE TERMS
AND CONDITIONS.
In return for the payment of the applicable one time license fee(s), HP
grants you a license to use one copy of the...

Page 224

7Use, duplication, or disclosure by the U.S. Government is subject to
restrictions as set forth in subparagraph (c) (1) (ii) of the Rights in Technical
Data and Computer Software clause on DFARS 252.227-7013.
Hewlett-Packard Company 3000 Hanover Street, Palo Alto, CA 94304 USA.
Rights for non-DOD U. S. Government Departments and Agencies are as set
forth in FAR 52.227-19 (c) (1,2).
8No title or ownership of the Software is conferred with this License.
9The Software may not be exported in violation of U....

Page 225

Maintenance Agreements 
(Service Contracts)
HP has several types of maintenance agreements that meet a wide range of
support needs. The following paragraphs describe these services. To obtain
one of these services, call: 
·U.S.A.     800-835-4747
·Canada   800-387-6733
·Europe    Contact your nearest HP Authorized dealer.
On-Site Service Agreements 
The HP Color LaserJet 5/5M printer warranty provides one-year of
customer support at no additional charge including:
·1 year of Toll-Call Technical Phone...

Page 226

Per-Incident Repair Services 
In addition to contractual services, HP offers per-incident services. A fixed,
Standard Repair Price (STREP) is available at HP Customer Service
centers. Your product is repaired at a fixed price, regardless of the time and
parts required to accomplish the task. Repairs are typically completed
within five working days of receipt at the HP Customer Service Centers.
Time-and-materials service is also available and generally applies to
per-incident repairs provided on-site....

Page 227

Repackaging Guidelines for Returning
Your Printer
If you need to repackage your printer for shipment, and have saved the
original box and packaging materials, make sure you have all the shipping
materials for the printer.  This includes: 
·the pallet·developer box, 
·accessory box·four pieces of foam (two upper, two lower)
·a large plastic bag·the original box
The four pieces of foam have a two letter identifier as to where they are
placed.  These identifiers are RB (Right Bottom), LB (Left Bottom), RT...

Page 228

Limited Warranty
HP PRODUCT DURATION OF 
LIMITED WARRANTY
HP Color LaserJet 5/5M Printer 
Black Developer
Color Developer
Transfer Belt
Fuser
Print Drum
Coating Kit
Collection Kit
Software1 Year
90 Days *
90 Days *
90 Days *
90 Days *
90 Days *
90 Days
90 Days
90 Days
* These products have a one year limited warranty when shipped in the HP Color LaserJet 5/5M printer 
box. Subsequent purchase of these items will be subject to a 90 (ninety) day limited warranty for 
defects only.
1HP warrants to you, the...

Page 229

5ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR
A PARTICULAR PURPOSE IS LIMITED TO THE DURATION OF THE
EXPRESS WARRANTY SET FORTH ABOVE. Some states or provinces do
not allow limitations on the duration of an implied warranty, so the above
limitation or exclusion might not apply to you. This warranty gives you
specific legal rights and you might also have other rights that vary from
state to state, or province to province.
6THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE
AND EXCLUSIVE...

Page 230

F-14  Service and SupportEN 
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