HP Color LaserJet 2700 User Manual

							PartPart numberType/size
MediaC2934A50 sheets
HP Color LaserJet Transparencies (letter)
C2936A50 sheets
HP Color Laser Transparencies (A4)
Q1298AHP LaserJet Tough paper (letter)
Q1298BHP LaserJet Tough paper (A4)
HPU1132500 sheets
HP Premium Choice LaserJet paper (letter)
CHP410500 sheets
HP Premium Choice LaserJet paper (A4)
HPJ1124500 sheets
HP LaserJet paper (letter)
CHP310500 sheets
HP LaserJet paper (A4)
Q6608A100 sheets
HP Color Laser Photo Paper, glossy
Q6611A150 sheets
HP Color Laser Brochure Paper, glossy (letter)
Q6541A200 sheets
HP Presentation Laser Paper, soft gloss (letter)
Q6543A150 sheets
HP Brochure Laser Paper, matte (letter)
Q2546A300 sheets
HP Presentation laser paper, glossy
Q6549A100 sheets
HP Photo Paper, matte (letter)
HPL285R500 sheets
HP Color Laser Paper (letter)
Reference materials5851-1468HP LaserJet Printer Family Print Media Specification Guide
5021-0337PCL/PJL Technical Reference Package
For downloadable versions, go to 
www.hp.com/support/clj2700. When connected, select Manuals.
1Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license.
ENWWParts and supplies 131
 
						

							Ordering by using the embedded Web server
To order printing supplies directly through the embedded Web server, click the Shop for Supplies
button in the top-right corner of any page, and then follow the directions on the Web browser page.
See 
Using the embedded Web server.
132 Appendix A   Supplies and accessories ENWW
 
						

							Ordering by using the HP ToolboxFX
Use the following steps to order printing supplies directly through the HP ToolboxFX.
1.Open the HP ToolboxFX.
2.Click the Shop for Supplies button.
3.Follow the instructions on the Web browser page.
ENWW Ordering by using the HP ToolboxFX 133
 
						

							134 Appendix A   Supplies and accessories ENWW
 
						

							B Service and support
ENWW135
 
						

							Hewlett-Packard limited warranty statement
HP PRODUCT DURATION OF LIMITED WARRANTY
HP Color LaserJet 2700 and 2700n printers One-year limited warranty
HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materials
and workmanship after the date of purchase, for the period specified above. If HP receives notice of such defects
during the warranty period, HP will, at its option, either repair or replace products which prove to be defective.
Replacement products may be either new or equivalent in performance to new.
HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase,
for the period specified above, due to defects in material and workmanship when properly installed and used. If
HP receives notice of such defects during the warranty period, HP will replace software which does not execute
its programming instructions due to such defects.
HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a
reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of
the purchase price upon prompt return of the product.
HP products may contain remanufactured parts equivalent to new in performance or may have been subject to
incidental use.
Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b)
software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse, (d) operation
outside of the published environmental specifications for the product, or (e) improper site preparation or
maintenance.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER
WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP
SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY,
SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. Some countries/regions, states or
provinces do not allow limitations on the duration of an implied warranty, so the above limitation or exclusion might
not apply to you. This warranty gives you specific legal rights and you might also have other rights that vary from
country/region to country/region, state to state, or province to province. HPs limited warranty is valid in any country/
region or locality where HP has a support presence for this product and where HP has marketed this product. The
level of warranty service you receive may vary according to local standards. HP will not alter form, fit or function
of the product to make it operate in a country/region for which it was never intended to function for legal or regulatory
reasons.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR
SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS
SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL
(INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR
OTHERWISE. Some countries/regions, states or provinces do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitation or exclusion may not apply to you.
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY
PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY
STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.
136 Appendix B   Service and support ENWW
 
						

							Print cartridge, transfer unit, and fuser limited warranty
statement
This HP product is warranted to be free from defects in materials and workmanship.
This warranty does not apply to products that (a) have been refilled, refurbished, remanufactured or
tampered with in any way, (b) experience problems resulting from misuse, improper storage, or
operation outside of the published environmental specifications for the printer product or (c) exhibit wear
from ordinary use.
To obtain warranty service, please return the product to place of purchase (with a written description of
the problem and print samples) or contact HP customer support. At HPs option, HP will either replace
products that prove to be defective or refund your purchase price.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTY IS EXCLUSIVE AND NO
OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR
IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.
TO THE EXTENT ALLOWED BY LOCAL LAW, IN NO EVENT WILL HP OR ITS SUPPLIERS BE
LIABLE FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR
DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT
LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO
THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.
ENWW Print cartridge, transfer unit, and fuser limited warranty statement 137
 
						

							HP Customer Care
Online Services
For 24-hour access to updated HP printer-specific software, product information, and support
information using an Internet connection, go to www.hp.com/support/clj2700.
Go to 
www.hp.com/support/net_printing for information about the built-in networking.
HP Instant Support Professional Edition (ISPE) is a suite of Web-based troubleshooting tools for desktop
computing and printing products. Go to 
instantsupport.hp.com.
Telephone support
HP provides free telephone support during the warranty period. For the telephone number for your
country/region, see the flyer that shipped with the printer, or visit 
www.hp.com/support/callcenters.
Before calling HP, have the following information ready: the product name and serial number, the date
of purchase, and a description of the problem.
Software utilities, drivers, and electronic information
●www.hp.com/go/clj2700_software
The Web page for the drivers is in English, but you can download the drivers themselves in several
languages.
HP direct ordering for accessories or supplies
●United States: www.hp.com/sbso/product/supplies.
●Canada: 
www.hp.ca/catalog/supplies
●Europe: 
www.hp.com/supplies
●Asia-Pacific: 
www.hp.com/paper/
To order genuine HP parts or accessories, go to the HP Parts Store at 
www.hp.com/buy/parts (U.S. and
Canada only), or call 1-800-538-8787 (U.S.) or 1-800-387-3154 (Canada).
HP service information
To locate HP-Authorized Dealers, call 1-800-243-9816 (U.S.) or 1-800-387-3867 (Canada).
Outside the United States and Canada, call the customer support number for your country/region. See
the flyer that shipped in the box with the printer.
HP service agreements
Call 1-800-835-4747 (U.S.) or 1-800-268-1221 (Canada).
For extended service, call 1-800-446-0522.
138 Appendix B   Service and support ENWW
 
						

							The HP ToolboxFX
To check the printer status and settings and view troubleshooting information and online documentation,
use the HP ToolboxFX. You must have performed a complete software installation in order to use the
HP ToolboxFX. See 
Using the HP ToolboxFX.
HP support and information for Macintosh computers
Go to www.hp.com/go/macosx for Macintosh OS X support information and HP subscription service for
driver updates.
Go to 
www.hp.com/go/mac-connect for products that are designed specifically for the Macintosh user.
ENWWHP Customer Care 139
 
						

							HP maintenance agreements
HP has several types of maintenance agreements that meet a wide range of support needs.
Maintenance agreements are not part of the standard warranty. Support services may vary by area.
Check with your local HP dealer to determine the services available to you.
On-site service agreements
To provide you with the level of support best suited to your needs, HP has on-site service agreements
with a selection of response times.
Next-day on-site service
This agreement provides support by the next working day following a service request. Extended
coverage hours and extended travel beyond HP’s designated service zones are available on most on-
site agreements (for additional charges).
Weekly (volume) on-site service
This agreement provides scheduled weekly on-site visits for organizations with many HP products. This
agreement is designated for sites using 25 or more workstation products, including printers, plotters,
computers, and disk drives.
Extended warranty
HP SupportPack provides coverage for the HP hardware product and all HP-supplied internal
components. The hardware maintenance covers a 1 to 3 year period from date of the HP product
purchase. The customer must purchase HP SupportPack within the stated factory warranty. For more
information, contact the HP Customer Care Service and Support group.
140 Appendix B   Service and support ENWW