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HP Color LaserJet 2700 User Manual

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    HP Color LaserJet 2700 Series printers
    User Guide
     
    						
    							
    HP Color LaserJet 2700 Series printer
    User Guide
     
    						
    							
    Copyright and License
    © 2006 Copyright Hewlett-Packard
    Development Company, L.P.
    Reproduction, adaptation, or translation
    without prior written permission is prohibited,
    except as allowed under the copyright laws.
    The information contained herein is subject
    to change without notice.
    The only warranties for HP products and
    services are set forth in the express warranty
    statements accompanying such products
    and services. Nothing herein should be
    construed as constituting an additional
    warranty. HP shall not be liable for technical
    or editorial errors or omissions contained
    herein.
    Edition 2 , 10/2006
    Q7824-90932 Trademark Credits
    Adobe®, AdobePhotoShop®, and
    PostScript® are trademarks of Adobe
    Systems Incorporated.
    Bluetooth is a trademark owned by its
    proprietor and used by Hewlett-Packard
    Company under license.
    Corel® is a trademark or registered
    trademark of Corel Corporation or Corel
    Corporation Limited.
    Microsoft®, Windows®, and Windows®XP
    are U.S. registered trademarks of the
    Microsoft Corporation.
    UNIX® is a registered trademark of The
    Open Group.
     
    						
    							
    Table of contents
    1  Printer basicsPrinters at a glance .......................................................................................................... .................... 2
    Features at a glance .......................................................................................................... ................... 3
    Walkaround .................................................................................................................... ...................... 4
    Printer software .............................................................................................................. ...................... 6
    Supported operating systems and printer drivers ................................................................ 6
    Additional drivers ............................................................................................................ ..... 6
    Opening the printer drivers ..................................................................................................  7
    Software for Windows ..........................................................................................................  8
    The HP ToolboxFX .............................................................................................. 8
    Software for Macintosh ........................................................................................................  8
    PostScript Printer Description (PPD) files ........................................................... 8
    Macintosh Configure Device ............................................................................... 8
    Software for networks ......................................................................................................... . 9
    HP Web Jetadmin ............................................................................................... 9
    UNIX .................................................................................................................... 9
    Linux .................................................................................................................... 9
    Embedded Web server ....................................................................................... 9
    Print-media specifications .................................................................................................... .............. 10
    Tray 1 and tray 2  ............................................................................................................ ... 10
    Optional tray 3 ............................................................................................................... .... 11
    Selecting print media ......................................................................................................... ................. 12
    Paper to avoid ................................................................................................................ .... 12
    Paper that can damage the printer .................................................................................... 12
    Printing and storage environment .............................................................................................. ........ 13
    Printing on special media ..................................................................................................... .............. 14
    Transparencies ................................................................................................................ .. 14
    Glossy paper .................................................................................................................. .... 14
    Colored paper ................................................................................................................. ... 14
    Envelopes ..................................................................................................................... ..... 14
    Labels ........................................................................................................................ ........ 15
    Heavy paper ................................................................................................................... ... 15
    Preprinted forms and letterhead ........................................................................................ 15
    Recycled paper ................................................................................................................ .. 16
    HP LaserJet media ............................................................................................................  16
    2  Control panel Understanding control-panel features .......................................................................................... ...... 18
    Using the control-panel menus ................................................................................................. .......... 20
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    To use the menus .............................................................................................................. 20
    Reports menu .................................................................................................................. .. 21
    System Setup menu .......................................................................................................... 22
    Network Config. menu (HP Color La serJet 2700n printer only) ......................................... 24
    Service menu .................................................................................................................. ... 25
    Using the printer control panel in shared environments ..................................................................... 26
    3  I/O configuration USB configuration ............................................................................................................. ................. 28
    Connecting the USB cable ................................................................................................. 28
    Network configuration (HP Color LaserJet 2700n only) ..................................................................... 29 Set up the printer and use it on the network ...................................................................... 29 To set up a network port-connected co nfiguration (direct mode or peer-to-
    peer printing) ..................................................................................................... 29
    Using the embedded Web server or the HP Tool boxFX .................................................... 30
    Setting a system password ................................................................................................ 30
    Using the printer control panel ........................................................................................... 30 IP configuration ................................................................................................. 30Manual configuration ........................................................................ 30
    Automatic configuration .................................................................... 31
    Link speed and link duplex settings .................................................................. 31
    Supported network protocols ............................................................................................. 32
    TCP/IP ........................................................................................................................ ....... 33
    Internet Protocol (IP) ......................................................................................... 33
    Transmission Control Protocol (TCP) ............................................................... 33
    IP address ......................................................................................................... 33
    Configuring IP parameters ................................................................................ 33 Dynamic Host Configuration Protocol (DHCP) ................................. 34
    BOOTP ............................................................................................. 34
    Subnets ............................................................................................................. 34 Subnet mask ..................................................................................... 34
    Gateways .......................................................................................................... 34
    Default gateway ................................................................................ 34
    4  Printing tasks Controlling print jobs ........................................................................................................ ................... 36
    Source ........................................................................................................................ ....... 36
    Type and Size ................................................................................................................. ... 36
    Priority for print settings ................................................................................................... .. 37
    Configuring trays ............................................................................................................. ................... 38
    Configuring size .............................................................................................................. ... 38
    Configuring type .............................................................................................................. ... 38
    Configuring trays for custom pape r .................................................................................... 38
    Printing from tray 1 (100-sheet multi purpose tray) ............................................................ 38
    Loading tray 1 ................................................................................................... 38
    Printing from tray 2 or optional  tray 3 ................................................................................. 40
    Loading tray 2 ................................................................................................... 41
    Loading optional tray 3 ... ................................................................................... 43
    Loading special media ....................................................................................................... 4 6
    Using features in the Windows printer driver .................................................................................. .... 47
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    Creating and using quick sets ............................................................................................ 47
    Using watermarks .............................................................................................................. 48
    Resizing documents ..........................................................................................................  4 8
    Setting a custom paper size from the printer driver ........................................................... 48
    Using different paper and printing covers .......................................................................... 49
    Printing a blank first page ..................................................................................................  49
    Printing multiple pages on  one sheet of paper ..................................................................  49
    Setting the color options ....................................................................................................  50
    Using the HP Digital Imaging Options dialog box .............................................................. 50
    Using the Services tab .......................................................................................................  51
    Using features in the Macintosh printer driver ................................................................................ .... 52
    Creating and using presets in Mac OS X ........................................................................... 52
    Printing a cover page .........................................................................................................  52
    Printing multiple pages on  one sheet of paper ..................................................................  53
    Setting the color options ....................................................................................................  53
    Using 2-sided (duplex) printing ....................... .................................................................................... 54
    Manual 2-sided printing .....................................................................................................  5 4
    Stopping a print request ...................................................................................................... ............... 56
    To stop the current print job from the printer control panel ................................................ 56
    To stop the current prin t job from the software program .................................................... 56
    5  Managing the printer Using printer information pages ........................ .................................................................................  58
    Using the embedded Web server ................................................................................................. ...... 60
    To access the embedded Web server by using a  network connection .............................. 60
    Embedded Web server sections ........................................................................................ 61
    Using the HP ToolboxFX ........................................................................................................ ............ 63
    To view the HP ToolboxFX ................................................................................................ 63
    Status ........................................................................................................................ ......... 64
    Event log ........................................................................................................... 64
    Alerts ........................................................................................................................ .......... 65
    Set up status alerts ...........................................................................................  65
    Set up e-mail alerts ........................................................................................... 65
    Help .......................................................................................................................... .........  65
    Device settings ............................................................................................................... ...  66
    Device information ............................................................................................  66
    Paper handling .................................................................................................. 67
    Printing .............................................................................................................. 67
    PCL ................................................................................................................... 67
    PostScript .......................................................................................................... 67
    Print quality .......................................................................................................  68
    Print density ......................................................................................................  68
    Paper types ....................................................................................................... 68
    System setup ....................................................................................................  69
    Service .............................................................................................................. 69
    Network settings .............................................................................................................. .. 69
    Using Macintosh Configure Device .............................................................................................. ...... 70
    6  Color Using color ................................................................................................................... ......................  72
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    HP ImageREt ..................................................................................................................... 72
    Media selection ............................................................................................................... ... 72
    Color options ................................................................................................................. ..... 72
    Standard red-green-blue (sRGB) ....................................................................................... 72
    Printing in four colors (CMYK) ........................................................................................... 72
    Managing color ................................................................................................................ ................... 73
    Print in Grayscale ............................................................................................................ .. 73
    Automatic or manual color adjustment .............................................................................. 73 Manual color options ......................................................................................... 73
    Restricting color printing ....................................................................................................  74
    Matching colors ............................................................................................................... ................... 76
    Using the HP ToolboxFX to print the Microsoft Office Basic Colors palette ...................... 76
    Sample book color matching ............................................................................................. 76
    7  Maintenance Managing supplies ............................................................................................................. ................ 80
    Supplies life ................................................................................................................. ...... 80
    Approximate print-cartridge replacement intervals ............................................................ 80
    Checking the print-cartridge life ......................................................................................... 80
    Print-cartridge storage .......................................................................................................  81
    HP print cartridges ........................................................................................................... .. 81
    Non-HP print cartridges ..................................................................................................... 8 1
    Print-cartridge authenti cation ............................................................................................. 82
    HP fraud hotline and Web site ........................................................................................... 82
    Replacing supplies and parts .................................................................................................. ........... 83
    Supply replacement guidelines .......................................................................................... 83
    Changing print cartridges ................................................................................................... 8 3
    To change the print cartridge ............................................................................ 83
    Cleaning the printer .......................................................................................................... .................. 86
    To clean the printer using the prin ter control panel ........................................................... 86
    To clean the printer using the HP ToolboxFX .................................................................... 86
    8  Problem solving Basic troubleshooting checklist ............................................................................................... ........... 88
    Factors that affect printer perf ormance .............................................................................. 88
    Control-panel messages ........................................................................................................ ............ 89
    Jams .......................................................................................................................... ......................... 94
    Common causes of jams ................................................................................................... 94
    Clearing jams ................................................................................................................. .... 95
    Paper-handling problems ....................................................................................................... .......... 107
    Printer response problems ..................................................................................................... .......... 111
    Printer control-panel problems ................................................................................................ ......... 113
    Color-printing problems ....................................................................................................... ............. 114
    Incorrect printer output ...................................................................................................... ............... 116
    Printer output problems ................................................................................................... 116
    Guidelines for printing with different fonts ........................................................................ 117
    Macintosh problems ............................................................................................................ ............. 118
    Solving problems with Mac OS X .................................................................................... 118
    Software program problems ..................................................................................................... ........ 121
    Print-quality troubleshooting ................................................................................................. ............ 122
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    Print-quality problems associated with media .................................................................. 122
    Overhead transparency defects ....................................................................................... 122
    Print-quality problems associated with the environment .................................................. 123
    Print quality problems associated with jams ....................................................................  123
    Print-quality problems associated with toner buil dup inside the printer ...........................  123
    Using the HP ToolboxFX to troubleshoot print-q uality problems  ....................................  124
    Calibrating the printer ......................................................................................................   125
    Network problems (HP Color LaserJet  2700n only) .........................................................................  126
    Appendix A  Supplies and accessories Parts and supplies ............................................................................................................ ................ 130
    Ordering by using the embedded W eb server .................................................................................. 13 2
    Ordering by using the HP Toolbo xFX ............................................................................................ ... 133
    Appendix B  Service and support Hewlett-Packard limited wa rranty statement ....................................................................................  136
    Print cartridge, transfer unit, and  fuser limited warranty statement ..................................................  137
    HP Customer Care .............................................................................................................. .............  138
    Online Services ............................................................................................................... . 138
    Telephone support ........................................................................................................... 1 38
    Software utilities, drivers, and el ectronic information ....................................................... 138
    HP direct ordering for accessories or supplies ................................................................  138
    HP service information ..................................................................................................... 13 8
    HP service agreements ...................................................................................................  138
    The HP ToolboxFX ..........................................................................................................  139
    HP support and information for  Macintosh computers ..................................................... 139
    HP maintenance agreements ..................................................................................................... ...... 140
    On-site service agreements ............................................................................................. 140 Next-day on-site service .................................................................................. 140
    Weekly (volume) on-site service .....................................................................  140
    Extended warranty ........................................................................................................... 1 40
    Repacking the printer ......................................................................................................... ..............  141
    Appendix C  Printer specifications Physical specifications ....................................................................................................... ..............  143
    Electrical specifications ..................................................................................................... ...............  144
    Power-consumption specifications .............................................................................................. .....  145
    Acoustic emissions ............................................................................................................ ............... 146
    Operating-environment specifications .......................................................................................... ....  147
    Appendix D  Regula tory information
    FCC regulations ............................................................................................................... ................  150
    Environmental product stewardship program ................................................................................... 1 51
    Protecting the environment .............................................................................................. 151
    Ozone production ............................................................................................................  1 51
    Power consumption .........................................................................................................  151
    Paper use ..................................................................................................................... ...  151
    Plastics ...................................................................................................................... ......  151
    HP LaserJet printing supplies ..........................................................................................  151
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    HP printing supplies returns and recycling program information .....................................  151
    Paper ............................................................................................................................... 152
    Material restrictions ......................................................................................................... . 152
    Disposal of waste equipment by users  in private households in the European
    Union ......................................................................................................................... ...... 152
    Material Safety Data Sheet (MSDS) ................................................................................ 152
    Extended warranty ........................................................................................................... 1 52
    For more information ....................................................................................................... 15 3
    Declaration of conformity  .................................................................................................... ............. 154
    Safety statements ............................................................................................................. ................ 155
    Laser safety .................................................................................................................. ... 155
    Canadian DOC regulations .............................................................................................. 155
    EMI statement (Korea) ..................................................................................................... 155
    VCCI statement (Japan) .................................................................................................. 155
    Power cord statement (Japan) ............................ ............................................................. 155
    Laser statement for Finland ................................................................................................... ........... 156
    Appendix E  Working with memory Printer memory ................................................................................................................ ................. 157
    Installing memory DIMMs ....................................................................................................... .......... 158
    To install memory and font DIMMs .................................................................................. 158
    Enabling memory ............................................................................................................. 1 60
    To enable memory for Windows ..................................................................... 160
    Checking DIMM installation ............................................................................................. 161 To check DIMM installation ............................................................................. 161
    Glossary ...................................................................................................................... ..................................... 163
    Index ......................................................................................................................... ........................................ 165
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