GE Logiq P5 Service Manual
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GE HEALTHCARE DIRECTION 5394141, REVISION 1 LOGIQ™ P5 SERVICE MANUAL Section 7-1 - Overview 7 - 1 Chapter 7 Diagnostics/Troubleshooting Section 7-1 Overview 7-1-1 Purpose of Chapter 7 This section describes how to setup and run the tools and software that help maintain image quality and system operation. Basic host, system, and board leve l diagnostics are run whenever power is applied. Some Service Tools may be run at the application level. NOTE: Be sure to disable ECG function before performing...
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GE HEALTHCARE DIRECTION 5394141, REVISION 1 LOGIQ™ P5 SERVICE MANUAL 7 - 2 Section 7-2 - Gathering Trouble Data Section 7-2 Gathering Trouble Data 7-2-1 Overview There may be a time when it would be advantageous to capture trouble images and system data (logs) for acquisition through remote diagnos tics (InSite) or to be sent back to the manufacturer for analysis. There are different options to acquire this data that would give different results. 7-2-2 Collect Vital System Information The...
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GE HEALTHCARE DIRECTION 5394141, REVISION 1 LOGIQ™ P5 SERVICE MANUAL Section 7-2 - Gathering Trouble Data 7 - 3 7-2-3 Collect a Trouble Image with Logs If the system should malfunction, press the Alt-D keys simultaneously. This will collect a screen capture of the image monitor, system presets and the following logs: - Keyboard Shadow Log - Error Logs -Crash Log - Power Supply - Temperature NOTE: Power Supply and Temperature logs are no t currently being updated by the LOGIQ™ P5/A5/ A5Pro. This Alt-D...
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GE HEALTHCARE DIRECTION 5394141, REVISION 1 LOGIQ™ P5 SERVICE MANUAL 7 - 4 Section 7-3 - Screen Captures Section 7-3 Screen Captures There may be times when the customer or field engineer will want to capture a presentation on the screen so it may be recovered by the OnLine Center through InSite. This is accomplished by first saving the image(s) to the clipboard using a Print Key. The P2 key is the factory default print key to a ccomplish a secondary screen capture. However, the default is for...
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GE HEALTHCARE DIRECTION 5394141, REVISION 1 LOGIQ™ P5 SERVICE MANUAL Section 7-3 - Screen Captures 7 - 5 7-3-1 Ch eck and Record the P2 Key Function (cont’d) 5.) In the “Physical Print Butto ns”box, record the followings. *Format * Image Frames * Capture Area * Compression 6.) In the “Printflow View”, record the prin t flow associated with the Print2 Button. 7-3-2 Setting the P2 K ey to Screen Capture If the P2 Key is not set to screen capture: 1.) While on the Connectivity screen, with...
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GE HEALTHCARE DIRECTION 5394141, REVISION 1 LOGIQ™ P5 SERVICE MANUAL 7 - 6 Section 7-3 - Screen Captures 7-3-3 Capturing a Screen The following is a generic process to capture any screen from the scanner: 1.) Navigate to and display the image/screen to be captured. 2.) Press P2 . This will place a snapshot of the screen on the “clipboard” displayed at the bottom of the scan image display. 3.) Highlight the snapshot to be stored to the system hard drive or CD-R / DVD-R. 4.) Select Menu on the right...
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GE HEALTHCARE DIRECTION 5394141, REVISION 1 LOGIQ™ P5 SERVICE MANUAL Section 7-3 - Screen Captures 7 - 7 7-3-3 Capturing a Screen (cont’d) 5.) A Save dialog box will be open ed. Choose the destination as the archive location to save the image on the CD-R/DVD-R, USB or network storage. 7-3-4 Reset the P2 Key to Customer’s Functionality If the customer had programmed the P2 Key to a function other than screen capture, restore that functionality recorded in section 7-3-1 on page 4. refer...
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GE HEALTHCARE DIRECTION 5394141, REVISION 1 LOGIQ™ P5 SERVICE MANUAL 7 - 8 Section 7-4 - Diagnostics Section 7-4 Diagnostics As described in - Components and Functions (Theory) , the service platform uses a web-based user interface (UI) to provide access to common service components. The Diagnostic home page displays a listing of test categories consisting of Common Diagnostics, and LOGIQ™ P5/A5/A5Pro Diagnostics. Ex pand the desired main category to select groups or individual tests. Figure 7-6...
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GE HEALTHCARE DIRECTION 5394141, REVISION 1 LOGIQ™ P5 SERVICE MANUAL Section 7-5 - Common Diagnostics 7 - 9 Section 7-5 Common Diagnostics Common Diagnostics is the first main heading under the GSUI heading of Diagnostics. Figure 7-7 shows the top level menu choices under Common Diagnostics. The subheadings and their respective diagnostic/troubleshooting menu choices are called out and described in the sections below. 7-5-1 Utilities Provides two selections: 7-5-1-1 Disruptive Mode Allows you to...
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GE HEALTHCARE DIRECTION 5394141, REVISION 1 LOGIQ™ P5 SERVICE MANUAL 7 - 10 Section 7-5 - Common Diagnostics 7-5-2 PC Diagnostics (N on-Interactive Tests) 7-5-2-1 CPU Tests •CPU Test (All) - This diagnostic performs a battery of tests on your CPU to ensure it is working properly. The following tests are a complete lis t of the tests performed on the PCs CPU. • CPU: Registers - The CPU registers are tested using the default test patterns defined above. On 32 bit CPUs, the extended registers are...