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GE Logiq P5 Service Manual

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Page 191

GE HEALTHCARE
DIRECTION 5394141, REVISION 1LOGIQ™ P5 SERVICE MANUAL
Section 5-4 - Main Board Detail 5 - 49
5-10-9 Utilities
The Utilities  page contains several miscellaneous tools.
Figure 5-48   GE Service Utilities PageFigure 5-49   Customer Utilities Page 

Page 192

GE HEALTHCARE
DIRECTION 5394141, REVISION 1LOGIQ™ P5 SERVICE MANUAL
5 - 50Section 5-4 - Main Board Detail
5-10-10 Replacement
The Replacement  page is intended to contain the tools used to track replacement parts used in the 
system.
5-10-11 PM
The  PM page is intended to contain the tools used in periodic maintenance of the system.  Figure 5-50   Part Replacement Page
Figure 5-51   Planned Maintenance Page 

Page 193

GE HEALTHCARE
DIRECTION 5394141, REVISION 1LOGIQ™ P5 SERVICE MANUAL
Section 5-4 - Main Board Detail 5 - 51
5-10-12 Remote Software/Option Installation and Updates
The Service Platform provides for remote software downloads. Any file transfer red to the scanner will 
be in the form of an installation package. The actual  content of the installation package is dependent on 
each product. 
Software installation is simple and automated with a  Graphic User Interface (GUI), where applicable.
Supports software...

Page 194

GE HEALTHCARE
DIRECTION 5394141, REVISION 1LOGIQ™ P5 SERVICE MANUAL
5 - 52Section 5-4 - Main Board Detail
Section 5-11RFS (Service For Request)
5-11-1 General 
This describes general RFS functionality.
1.) RFS function is a call for service to be used by cu stomer or FE directly from the system instead of 
calling GE Cares.
5-11-2 System Checkout Procedure
If the system is checked out already, skip  5-8-2) System Checkout Procedure and proceed from 5-8-
3) Sending RFS Procedure .
1.) Check if the system...

Page 195

GE HEALTHCARE
DIRECTION 5394141, REVISION 1LOGIQ™ P5 SERVICE MANUAL
Section 5-4 - Main Board Detail 5 - 53
5-11-2              System Checkout Procedure (cont’d)
All bold fields should be filled
7.) Device Name and CRM No are pre-populated and can not be changed.
8.) Verify that “Send”  button is enabled.
9.) Select Continent and Country
10.) Put City, State,  and Institution
11.) Select “Product” for the Enterprise.
12.) If Proxy needs to be configured, select “Enable”  for the Proxy filed and input IP...

Page 196

GE HEALTHCARE
DIRECTION 5394141, REVISION 1LOGIQ™ P5 SERVICE MANUAL
5 - 54Section 5-4 - Main Board Detail
5-11-3 Sending RFS Procedure
Service Platform should be turned off in order to open RFS window.
System must be connected to network, configured and checked out to be able to send the RFS
1.) Right Click on “Connect to GE” icon.
All the fields that are marked with asterisk * are mandatory and should be filled in order to send 
the RFS request to On Line Center .
2.) Fill out the Last name, First name,...

Page 197

GE HEALTHCARE
DIRECTION 5394141, REVISION 1LOGIQ™ P5 SERVICE MANUAL
Section 5-4 - Main Board Detail 5 - 55
5-11-3              Sending RFS Procedure (cont’d)
7.) Then the “Send” button is enabled.
8.) Click “Send” button and wait  for confirmation window with reference number on the screen.
9.) Verify that “confirmation  message” pops up in the screen.
10.) RFS request is completed.
11.) On Line Center will contact  the customer shortly by phone.
Figure 5-57   RFS send enabled 

Page 198

GE HEALTHCARE
DIRECTION 5394141, REVISION 1LOGIQ™ P5 SERVICE MANUAL
5 - 56Section 5-4 - Main Board Detail
Section 5-12Machine RFS
5-12-1 General 
This describes general MRFS (Machine RFS) functionality.
1.) MRFS function is an automatic call for service  from the system to the OLC when system detects 
high temperature or high or low voltage.
5-12-2 Enabling MRFS
NOTE: In order to enable MRFS, System must be conn ected to network and should be checked out to 
a product server. Default MRFS user should...

Page 199

GE HEALTHCARE
DIRECTION 5394141, REVISION 1LOGIQ™ P5 SERVICE MANUAL
Section 5-4 - Main Board Detail 5 - 57
5-12-2              Enabling MRFS (cont’d)
5.) Press “Add User”.
All the fields that are marked with asterisk * are mandatory and should be filled
6.) When fields with asterisk are fill ed, “Add User” button is enabled.
7.) Press “Add User” button. Figure 5-60   Add User
Figure 5-61   Add User 

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GE HEALTHCARE
DIRECTION 5394141, REVISION 1LOGIQ™ P5 SERVICE MANUAL
5 - 58Section 5-4 - Main Board Detail
5-12-2              Enabling MRFS (cont’d)
8.) check the checkbox next to the name to set to t he default contact. Then Press “Set Default Machine 
Contact” button,
9.) Now the MRFS is enabled.
10.) When system detects high te mperature or abnormal voltage, the system will send the RFS to the 
OLC automatically. Figure 5-62   Set Default Machine Contact 
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