Epson WorkForce Pro WP 4525 User Manual

							D
Make the settings that you want to use to print.
E
Click OK to close the printer settings window, and then print your file. Print Preview window opens.
F
Select a page that has already been printed in the page list box on the left side, and then select Remove Page from
the Print Options menu. Repeat this step for all the pages that have already been printed.
G
Click Print on the Print Preview window.
Print Quality Problems
If you are having print quality problems, then compare it with the illustrations below. Click the caption under the
illustration that best resembles your prints.
Good sampleGood sample
& “Horizontal banding” on page 162& “Vertical banding or misalignment” on
page 162
& “Horizontal banding” on page 162& “Vertical banding or misalignment” on
page 162
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							& “Incorrect or missing colors” on page 163& “Blurry or smeared print” on page 163
Horizontal banding
❏Make sure the printable side of the paper is face up in the rear MP tray.
❏Make sure the printable side of the paper is face down in the paper cassette.
❏Run the Nozzle Check utility and then clean any print heads which produced a defective nozzle check result.
& “Checking the Print Head Nozzles” on page 134
❏For best results, use up ink cartridge within six months of opening the package.
❏Try to use genuine Epson ink cartridges.
❏Check the ink cartridge status by using EPSON Status Monitor 3 (Windows) or EPSON Status Monitor (Mac OS
X).
& “Checking the ink cartridge status” on page 126 
If the graphic displays the ink is low or expended, replace the appropriate ink cartridge.
& “Replacing an ink cartridge” on page 130
❏Make sure the paper type selected in the printer driver is appropriate for the type of paper loaded in the printer.
& “Selecting the correct paper type ” on page 39
❏If banding appears at intervals of 2.5 cm, run the Print Head Alignment utility.
& “Aligning the Print Head” on page 138
Vertical banding or misalignment
❏Make sure the printable side of the paper is face up in the rear MP tray.
❏Make sure the printable side of the paper is face down in the paper cassette.
❏Run the Nozzle Check utility and then clean any print heads which produced a defective nozzle check result.
& “Checking the Print Head Nozzles” on page 134
❏Run the Print Head Alignment utility.
& “Aligning the Print Head” on page 138 WP-4511/4515/4521/4525/4530/4531/4535/4540/4545     User’s Guide
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							❏For Windows, clear the High Speed check box from the More Options window in your printer driver. See the
online help for details.
For Mac OS X 10.5 or later, select Off from the High Speed Printing. To display the High Speed Printing, click
through the following menus: System Preferences, Print & Fax, your printer (in the Printers list box), Options &
Supplies, and then Driver.
For Mac OS X 10.4, clear the High Speed Printing setting in Extension Settings in the Print dialog box of your
printer driver.
❏Make sure the paper type selected in the printer driver is appropriate for the type of paper loaded in the printer.
& “Selecting the correct paper type ” on page 39
Incorrect or missing colors
❏For Windows, clear the Grayscale setting in the Main window in your printer driver.
For Mac OS X, clear the Grayscale setting in Print Settings in the Print dialog in your printer driver.
See the printer driver online help for details.
❏Adjust the color settings in your application or in your printer driver settings.
For Windows, check the More Options window.
For Mac OS X, check the Color Options dialog from the Print dialog.
See the printer driver online help for details.
❏Run the Nozzle Check utility and then clean any print heads which produced a defective nozzle check result.
& “Checking the Print Head Nozzles” on page 134
❏Check the ink cartridge status by using EPSON Status Monitor 3 (Windows) or EPSON Status Monitor (Mac OS
X).
& “Checking the ink cartridge status” on page 126 
If the graphic displays the ink is low or expended, replace the appropriate ink cartridge.
& “Replacing an ink cartridge” on page 130
❏If you have just replaced an ink cartridge, make sure the date on the box. If you have not used the printer for a long
time, Epson recommends replacing the ink cartridges.
& “Replacing an ink cartridge” on page 130
Blurry or smeared print
❏We recommend using Epson paper.
& “Paper” on page 183
❏Try to use genuine Epson ink cartridges.
❏Make sure the printer is on a flat, stable surface that extends beyond the base in all directions. The printer will not
operate properly if it is tilted.
❏Make sure your paper is not damaged, dirty, or too old.
❏Make sure your paper is dry and the printable side is facing up in the rear MP tray.
❏Make sure your paper is dry and the printable side is face down in the paper cassette. WP-4511/4515/4521/4525/4530/4531/4535/4540/4545     User’s Guide
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							❏If the paper is curled toward the printable side, flatten it or curl it slightly in the opposite direction.
❏Make sure the paper type selected in the printer driver is appropriate for the type of paper loaded in the printer.
& “Selecting the correct paper type ” on page 39
❏Remove each sheet from the output tray as it is printed.
❏Do not touch or allow anything to come into contact with the printed side of paper with a shiny finish. To handle
your prints, follow the instructions of the paper.
❏Run the Nozzle Check utility and then clean any print heads which produced a defective nozzle check result.
& “Checking the Print Head Nozzles” on page 134
❏If the paper is smeared with ink after printing, clean the interior of the printer.
& “Cleaning the interior of the printer” on page 144
Miscellaneous Printout Problems
Incorrect or garbled characters
❏Clear any stalled print jobs.
& “Canceling Printing” on page 45
❏Turn off the printer and computer. Make sure the printer’s interface cable is securely plugged in.
❏Uninstall the printer driver, then reinstall it.
& “Uninstalling Your Software” on page 146
Incorrect margins
❏Check the margin settings in your application. Make sure that the margins are within the printable area of the
page.
& “Printable area” on page 187
❏Make sure the printer driver settings are appropriate for the paper size you are using.
For Windows, check the Main window.
For Mac OS X, check the Page Setup dialog or Print dialog.
See the printer driver online help for details.
❏Uninstall the printer driver, then reinstall it.
& “Uninstalling Your Software” on page 146
Printout has a slight slant
Make sure that the paper is loaded into the rear MP tray or the paper cassette correctly.
& “Loading Paper” on page 25 WP-4511/4515/4521/4525/4530/4531/4535/4540/4545     User’s Guide
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							Inverted image
❏For Windows, clear the Mirror Image check box from the More Options window of your printer driver, or turn
off the Mirror Image setting in your application.
For Mac OS X, clear the Mirror Image check box in Print Settings in the Print dialog box of your printer driver, or
turn off the Mirror Image setting in your application.
For instructions, see the online help for your printer driver or for your application.
❏Uninstall the printer driver, then reinstall it.
& “Uninstalling Your Software” on page 146
Blank pages print
❏Make sure the printer driver settings are appropriate for the paper size you are using.
For Windows, check the Main window.
For Mac OS X, check the Page Setup dialog or Print dialog.
See the printer driver online help for details.
❏For Windows, check the Skip Blank Page setting by clicking the Extended Settings button on the Maintenance
window of the printer driver.
For Mac OS X 10.5 or later, select On from the Skip Blank Page. To display the Skip Blank Page, click through the
following menus: System Preferences, Print & Fax, your printer (in the Printers list box), Options & Supplies,
and then Driver.
For Mac OS X 10.4, check the Skip Blank Page setting in Extension Settings in the Print dialog of your printer
driver. If it is selected, blank pages in your data are not printed.
❏Uninstall the printer driver, then reinstall it.
& “Uninstalling Your Software” on page 146
After trying one or more of these solutions, run a printer operation check to check your results.
& “Running a printer operation check” on page 149
Printed side is smeared or scuffed
❏If the paper is curled toward the printable side, flatten it or curl it slightly in the opposite direction.
❏For Windows, clear the High Speed check box from the More Options window in your printer driver. See the
online help for details.
For Mac OS X 10.5 or later, select Off from the High Speed Printing. To display the High Speed Printing, click
through the following menus: System Preferences, Print & Fax, your printer (in the Printers list box), Options &
Supplies, and then Driver.
For Mac OS X 10.4, clear the High Speed Printing setting in Extension Settings in the Print dialog box of your
printer driver.
❏Make several copies without placing a document on the document glass.
❏Uninstall the printer driver, then reinstall it.
& “Uninstalling Your Software” on page 146 WP-4511/4515/4521/4525/4530/4531/4535/4540/4545     User’s Guide
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							Printing is too slow
❏Make sure the paper type selected in the printer driver is appropriate for the type of paper loaded in the printer.
& “Selecting the correct paper type ” on page 39
❏For Windows, choose a lower Quality in the printer driver Main window.
For Mac OS X, choose a lower Print Quality in the Print Settings dialog from your printer driver’s Print dialog.
& “Accessing the printer driver for Windows” on page 37 
& “Accessing the printer driver for Mac OS X” on page 38
❏For Mac OS X 10.5 or later, select On from the High Speed Printing dialog. To display the High Speed Printing
dialog, click through the following menus: System Preferences, Print & Fax, your printer (in the Printers list
box), Options & Supplies, and then Driver.
For Mac OS X 10.4, check the High Speed Printing setting in Extension Settings in the Print dialog of your printer
driver.
❏Close any unnecessary applications.
❏If you print continuously for an extended period, the printing may be extremely slow. This is to slow down the
printing speed and prevent the printer mechanism from overheating and being damaged. If this happens, you can
continue to print, but we recommend stopping and leaving the printer idle for at least 30 minutes with the power
on. (The printer does not recover with the power off.) After you restart, the printer will print at normal speed.
❏Uninstall the printer driver, then reinstall it.
&  “Uninstalling Your Software” on page 146
If you try all of the methods above and cannot solve the problem, see the following:
& “Increasing the Print Speed (For Windows Only)” on page 169
Paper Does Not Feed Correctly
Paper does not feed
Remove the stack of paper and make sure of the following:
❏You have inserted the paper cassette all the way into the printer.
❏The paper is not curled or creased.
❏The paper is not too old. See the instructions that came with the paper for more information.
❏Check the Paper Size Loaded setting and load paper that matches the paper size set for each paper source.
& “Paper Size Loaded” on page 115
❏You have selected the correct paper source in the application or printer driver settings.
& “Selecting which tray to use and its loading capacities” on page 23
❏For plain paper, do not load paper above the line just under the H or c arrow mark inside the edge guide.
For Epson special media, make sure the number of sheets is less than the limit specified for the media.
& “Selecting which tray to use and its loading capacities” on page 23 WP-4511/4515/4521/4525/4530/4531/4535/4540/4545     User’s Guide
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							❏Paper is not jammed inside the printer. If it is, remove the jammed paper.
& “The Paper Jams” on page 154
❏The ink cartridges are not expended. If a cartridge is expended, replace it.
& “Replacing an ink cartridge” on page 130
❏You have followed any special loading instructions that came with your paper.
❏The paper does not have any binder holes.
Multiple pages feed
❏For plain paper, do not load paper above the line just under the H or c arrow mark inside the edge guide.
For Epson special media, make sure the number of sheets is less than the limit specified for the media.
& “Selecting which tray to use and its loading capacities” on page 23
❏Make sure the edge guides are snug against the edges of the paper.
❏Make sure the paper is not curled or folded. If so, flatten it or curl it slightly toward the opposite side before
loading.
❏Remove the stack of paper and make sure that the paper is not too thin.
& “Paper” on page 185
❏Fan the edges of the stack to separate the sheets, then reload the paper.
❏If too many copies of a file are being printed, check the Copies setting in your printer driver as follows, and also
check in your application.
For Windows, check the Copies setting on the Main window.
For Mac OS X 10.4, check the Copies setting in the Copies & Pages setting in the Print dialog.
For Mac OS X 10.5 or later, check the Copies setting in the Print dialog.
Paper is improperly loaded
If you have loaded the paper too far into the printer, the printer cannot feed the paper correctly. Turn the printer off
and gently remove the paper. Then turn the printer on and reload the paper correctly.
Paper is not ejected fully or is wrinkled
❏If the paper does not eject fully, press one of the x Start buttons to eject the paper. If the paper is jammed inside the
printer, remove it by referring to the following section.
& “The Paper Jams” on page 154
❏If the paper is wrinkled when it comes out, it may be damp or too thin. Load a new stack of paper.
Note:
Store any unused paper in its original packaging in a dry area.
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							The Printer Does Not Print
The LCD screen or all lights are off
❏Press the P button to make sure the printer is on.
❏Turn off the printer and make sure that the power cord is securely plugged in.
❏Make sure that your outlet works and is not controlled by a wall switch or timer.
The LCD screen or lights came on and then went out
The printer’s voltage may not match the outlet rating. Turn off the printer and unplug it immediately. Then check the
label on the back of the printer.
c
Caution:
If the voltage does not match, DO NOT PLUG YOUR PRINTER BACK IN. Contact your dealer.
The LCD screen or lights are on
❏Turn off the printer and computer. Make sure the printer’s interface cable is securely plugged in.
❏If you are using the USB interface, make sure your cable meets the USB or Hi-Speed USB standards.
❏If you are connecting the printer to your computer via a USB hub, connect the printer to the first-tier hub from
your computer. If the printer driver is still not recognized on your computer, try to directly connect the printer to
your computer without the USB hub.
❏If you are connecting the printer to your computer via a USB hub, make sure the USB hub device is recognized by
your computer.
❏Turn off the printer and the computer, disconnect the printer’s interface cable, then print an operation check
page.
& “Running a printer operation check” on page 149
❏If you are trying to print a large image, your computer may not have enough memory. Try reducing the resolution
of your image or printing the image at a smaller size. You may need to install more memory in your computer.
❏Users of Windows can clear any stalled print jobs from the Windows Spooler.
& “Canceling Printing” on page 45
❏Uninstall the printer driver, then reinstall it.
& “Uninstalling Your Software” on page 146 WP-4511/4515/4521/4525/4530/4531/4535/4540/4545     User’s Guide
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							An ink error is indicated after you replace the cartridge
A
Open the front cover. Remove and reinsert the ink cartridge and then continue with the ink cartridge
installation.
B
Close the front cover firmly.
Increasing the Print Speed (For Windows Only)
Print speed may be increased by selecting certain settings in the Extended Settings window when the printing speed is
slow. Click the Extended Settings button on your printer driver’s Maintenance window.
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							The following dialog box appears.
Select the following check boxes and print speed may be increased.
❏High Speed Copies
❏Always spool RAW datatype
❏Page Rendering Mode
❏Print as Bitmap
For more details on each item, see the online help.
Other Problem
Printing plain papers quietly
When plain paper is selected as the Paper Type setting and Normal is selected as the Quality setting in the printer
driver, the printer prints at high speed. Try choosing Quiet Mode for quieter operation which will reduce the print
speed. WP-4511/4515/4521/4525/4530/4531/4535/4540/4545     User’s Guide
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