Epson WorkForce Pro WP 4525 User Manual

							When you access EPSON Status Monitor 3, the following window appears:
Note:
❏If EPSON Status Monitor 3 does not appear, access the printer driver and click the Maintenance tab and then the
Extended Settings button. In the Extended Settings window, check the Enable EPSON Status Monitor 3 check box.
❏Depending on current settings, the simplified status monitor may be displayed. Click the Details button to display the
window above.
EPSON Status Monitor 3 provides the following information:
❏Current Status:
If the ink is low/expended or the maintenance box is nearly full/full, the How to button appears in the EPSON
Status Monitor 3 window. Clicking How to displays ink cartridge or maintenance box replacement instructions.
❏Ink Levels:
EPSON Status Monitor 3 provides a graphic display of the ink cartridge status.
❏Information:
You can view information about the installed ink cartridges by clicking Information.
❏Maintenance Box Service Life:
EPSON Status Monitor 3 provides a graphic display of the maintenance box status.
❏Technical Support:
You can access the online User’s Guide from EPSON Status Monitor 3. If you encounter a problem, click
Technical Support in the EPSON Status Monitor 3 window. WP-4511/4515/4521/4525/4530/4531/4535/4540/4545     User’s Guide
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							❏Print Queue:
You can view Windows Spooler by clicking Print Queue.
If a problem occurs during printing, EPSON Status Monitor 3 will pop up and display an error message. For more
information, click Technical Support to access the online User’s Guide.
When the ink is low/expended or the maintenance box is nearly full/full, the How to button appears. Click How to, and
EPSON Status Monitor 3 will lead you step-by-step through the cartridge or maintenance box replacement procedure.
For Mac OS X
Using EPSON Status Monitor
If EPSON Status Monitor detects a printer problem, it will inform you with an error message.
Follow these steps to access EPSON Status Monitor.
A
Access the Epson Printer Utility 4.
& “Accessing the printer driver for Mac OS X” on page 38 WP-4511/4515/4521/4525/4530/4531/4535/4540/4545     User’s Guide
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							B
Click the EPSON Status Monitor button. The EPSON Status Monitor appears.
When ink is low/expended or the maintenance box is nearly full/full, a How to button appears. Click How to, and
EPSON Status Monitor will lead you step by step through the ink cartridge or maintenance box replacement
procedure.
You can also use this utility to check the ink cartridge status before printing. EPSON Status Monitor displays the ink
cartridge status at the time it was opened. To update the ink cartridge status, click Update. WP-4511/4515/4521/4525/4530/4531/4535/4540/4545     User’s Guide
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							The Paper Jams
w
Warning:
Never touch the buttons on the control panel while your hand is inside the printer.
Check the error message, and then try the following solutions in order from the top.
Error MessagesSolution
Paper jam. Press 
 to see how to remove jammed paper.
Reattach rear unit and press x or x.1. & “Removing jammed paper from the rear unit” on
page 155
2.Press one of the x Start buttons to clear the message.
Paper jam. Press r.
Reattach rear unit and press x or x.
Paper jam. Press 
 to see how to remove jammed paper.
Reattach rear unit and close front cover. Press x or x.1. & “Removing jammed paper from the rear unit” on
page 155
2. & “Removing jammed paper from the front cover and the
output tray” on page 156
3.Press one of the x Start buttons to clear the message. Paper jam. Press r.
Reattach rear unit and close front cover. Press x or x.
Paper jam. Press 
 to see how to remove jammed paper.
Close front cover and press x or x.1. & “Removing jammed paper from the front cover and the
output tray” on page 156
2.Press one of the x Start buttons to clear the message.
Paper jam. Press r.
Close front cover and press x or x.
Paper out or paper jam. Check paper size and load paper in
paper cassette 1.1. & “Removing jammed paper from the paper cassette(s)” on
page 157
2. & “Removing jammed paper from the rear unit” on
page 155
3.Press one of the x Start buttons to clear the message.
Note:
If the error message still does not clear, try the following
steps.
4. & “Removing jammed paper from the front cover and the
output tray” on page 156
5. Press one of the x Start buttons to clear the message. Paper out or paper jam. Check paper size and load paper in
paper cassette 1. Press r.
Paper out or paper jam. Check paper size and load paper in
paper cassette 2.
Paper out or paper jam. Check paper size and load paper in
paper cassette 2. Press r.
Paper out or paper jam. Check paper size and load paper in rear
MP tray.1. Reload the paper into the rear MP tray.
& “Into the rear MP tray” on page 29
2. & “Removing jammed paper from the rear unit” on
page 155
3. Press one of the x Start buttons to clear the message.
Note:
If the error message still does not clear, try the following
steps.
4. & "“Removing jammed paper from the front cover and the
output tray” on page 156
5. Press one of the x Start buttons to clear the message. Paper out or paper jam. Check paper size and load paper in rear
MP tray. Press r.
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							Error MessagesSolution
Paper jam in the Automatic Document Feeder (ADF).
Remove the jammed paper.& “Removing jammed paper from the Automatic Document
Feeder (ADF)” on page 158
Paper jam in the Automatic Document Feeder (ADF). Remove
the jammed paper. Press r.
Paper jam inside, in back, or in ADF. Press 
 to see how to
remove jammed paper.1. & “Removing jammed paper from the paper cassette(s)” on
page 157
2. & “Removing jammed paper from the rear unit” on
page 155
3. & “Removing jammed paper from the front cover and the
output tray” on page 156
4. & “Removing jammed paper from the Automatic
Document Feeder (ADF)” on page 158 (only for printers with
an Automatic Document Feeder)
5. Press the P button to turn off the printer, and then press the
P button again to turn the printer back on. Paper jam inside or in back. Press 
 to see how to remove
jammed paper.
Paper jam inside, in back, or in ADF. Press r.
Removing jammed paper from the rear unit
A
Push the buttons on either side of the rear unit at the same time, and then pull the unit out.
B
Carefully remove the jammed paper.
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							C
Carefully remove the jammed paper.
D
Push the button on either side of the rear unit at the same time, and then reattach the unit.
Removing jammed paper from the front cover and the output tray
A
Open the front cover.
B
Remove all of the paper inside, including any torn pieces.
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							C
Close the front cover. If the jammed paper remains near the output tray, carefully remove the paper.
Removing jammed paper from the paper cassette(s)
Note:
The illustrations in this section show how to remove jammed paper from paper cassette 1.
When removing jammed paper from paper cassette 2, repeat the instructions described below.
A
Pull out the paper cassette.
B
Reload the paper into the paper cassette.
& “Into the paper cassette” on page 25
C
Carefully remove any paper jammed inside the printer.
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							D
Keep the cassette flat and insert it back into the printer carefully and slowly.
Removing jammed paper from the Automatic Document Feeder 
(ADF)
A
Remove the stack of paper from the ADF input tray.
B
Open the ADF cover.
c
Caution:
Make sure you open the ADF cover before removing jammed paper. If you do not open the cover, the printer
may be damaged.
C
Carefully remove the jammed paper.
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							D
Close the ADF cover.
E
Open the document cover.
F
Carefully remove the jammed paper.
G
Close the document cover.
H
Raise the ADF input tray.
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							I
Carefully remove the jammed paper.
J
Return the ADF input tray to its original position.
Preventing paper jams
If your paper jams frequently, check the following.
❏The paper is smooth, not curled or wrinkled.
❏You are using high-quality paper.
❏The printable side of the paper is face down in the paper cassette.
❏The printable side of the paper is face up in the rear MP tray.
❏The paper stack was fanned before loading.
❏For plain paper, do not load paper above the line just under the H or c arrow mark inside the edge guide.
For Epson special media, make sure the number of sheets is less than the limit specified for the media.
& “Selecting which tray to use and its loading capacities” on page 23
❏The edge guides are snug against the edges of the paper.
❏The printer is on a flat, stable surface that extends beyond the base in all directions. The printer will not operate
properly if it is tilted.
Reprinting after a paper jam (for Windows only)
After you cancel the print job because of a paper jam, you can reprint it without reprinting pages that have already been
printed.
A
Solve the paper jam.
& “The Paper Jams” on page 154
B
Access the printer settings.
& “Accessing the printer driver for Windows” on page 37
C
Select the Print Preview check box in the Main window of your printer driver. WP-4511/4515/4521/4525/4530/4531/4535/4540/4545     User’s Guide
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