DuVoice DV2000 Mailbox Administration Instructions Manual

                                                                                                                                          DV2000 Mailbox Administration - Service Release 3.0
 
51   Mailbox Editor Menu - Message Delivery Tab
Message Delivery tab 
   Message Delivery tab  In conjunction with the Address List, the Message Delivery function enables the 
system to ‘forward’ messages to other mailboxes and locations. 
Use this dialog to: 
¨ Review the codes in any Message Delivery template. 
¨...

                                                                                                                                          DV2000 Mailbox Administration - Service Release 3.0
 
52   Mailbox Editor Menu - Message Delivery Tab
  
Page 85 
 To create a custom template for just the current mailbox, click on the  button at the bottom 
of the screen or the Custom   icon in the toolbar at the top of the screen. 
 Typically, you will select one of the pre-made templates, or create a template in...

                                                                                                                                          DV2000 Mailbox Administration - Service Release 3.0
 
53   Mailbox Editor Menu - Message Delivery Tab
 
Explanation of fields: 
 
Template Definition 
 – this section contains: 
· The type of message to deliver, such as all messages or priority messages. 
· The Starting and Ending times, i.e., the time to start delivering messages according to these 
specifications. 
·...

                                                                                                                                          DV2000 Mailbox Administration - Service Release 3.0
 
54   Mailbox Editor Menu - Message Delivery Tab
] Example 
Elizabeth wants to have all of her messages forwarded 24/7 to her supervisor at extension 524 and keep 
the original in her mailbox as well. 
  
 
1. In the Address Tab, create an address for the supervisor’s mailbox 524. (See Address List Tab – 
page 35)...

                                                                                                                                          DV2000 Mailbox Administration - Service Release 3.0
 
55   
 Mailbox Editor Menu - Scheduled Events tab
Scheduled Events tab 
  
 From this dialog, you can also change the Scheduled Events system template(s) assigned to the current 
mailbox by clicking on the   or   buttons at the bottom of the screen, or the 
Add   or Remove   icons in the toolbar at the top of the...

                                                                                                                                          DV2000 Mailbox Administration - Service Release 3.0
 
56   Mailbox Editor Menu - Scheduled Events tab 
Page 90 
 To create a custom template for just the current mailbox, click on the  button at the bottom 
of the screen or the Custom   icon in the toolbar at the top of the screen. 
  
Explanation of fields: 
Starting at 
This is the time, and date if specified, to...

                                                                                                                                          DV2000 Mailbox Administration - Service Release 3.0
 
57   Mailbox Editor Menu - Scheduled Events tab
Busy Greeting - the number of the prompt to use for the extension busy greeting, or zero if no prompt. 
RNA Greeting - the number of the prompt to use for the ring-no-answer greeting, or zero if no prompt. 
Use Call Screening - check to turn call screening...

                                                                                                                                          DV2000 Mailbox Administration - Service Release 3.0
 
58   Mailbox Editor Menu - Call Routing Plans tab Call Routing Plans tab 
  
The Standard template settings are assigned as follows: 
¨ Route calls to office extension: 
à all days of week 
à 24 hours/day 
à using extension transfer 
¨ Play RNA prompt on ring-no-answer condition (if an RNA prompt has not been...

                                                                                                                                          DV2000 Mailbox Administration - Service Release 3.0
 
59   Mailbox Editor Menu - Call Routing Plans tab 
Page 82 
 To create a custom template for just the current mailbox, click on the  button at the bottom 
of the screen or the Custom   icon in the toolbar at the top of the screen. 
 Explanation of fields: 
Assigned template (display window) 
This is the filename of...

                                                                                                                                          DV2000 Mailbox Administration - Service Release 3.0
 
60   Mailbox Editor Menu - Call Routing Plans tab
Optional Completion Events: 
On Ring No Answer  
This is the action to be taken when a call to the extension is not answered. 
On Busy 
 This is the action to be taken when the extension is busy. 
On No Active Routing 
This is the default action to be taken when...