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DuVoice User Manuals
                                                        Avaya G3 V6.3, ProLogix, BCS & Guestworks 
Integration Bulletin Switch#142 
 
    Overview 
The Avaya Definity G3 V6.3 or above, Prologix, BCS and Guestworks switches provide a seamless 
inband (Mode Code) integration to DuVoice products.  Callers can be forwarded to a personal 
greeting on internal and external calls. Users will be automatically logged into their mailbox if they 
access voice mail from their telephone. Many different auto attendant greetings can be defined by 
the telephone (trunk)...
                                            
                                                     
 Integration Notes-Switch # 137 
Avaya System 25 
Release 3 version 3 and above 
 
 
Introduction 
· Duvoice VM integrates fully with Avaya System 25 Release 3, version 3 and above.  
This file gives basic information on integrating the Duvoice VM with the SYSTEM 25 telephone system.  Refer to the SYSTEM 25 programming book for more information.  
Switch Hardware Required 
· SYSTEM 25 Release 2 or above. · A ZTN78 or TN742 module.  The Duvoice VM ports are of an RJ-14 configuration. 
· One of the ports...
                                            
                                                                                                                                                                                                                                             DV2000 Configuration - Service Release 3.0 
 
  1 Table of Contents 
GETTING STARTED.......................................................................................................3 
Enter Password Dialog............................................................................................................3...
                                            
                                                                                                                                        DV2000 Hospitality Integration – Service Release 4.0a 
1 
12/7/20014:01 PM   
Published by: 
DuVoice Corporation 
150 Lake Street South, 
Kirkland, WA  98033 
www.duvoice.com 
 
Copyright ã 2001 by DuVoice Corporation 
All rights reserved.  No part of the contents of this book may be reproduced or transmitted in any form or by 
any means without the written permission of the publisher. 
 
Printed in the United States of...
                                            
                                                                          DV2000 Mailbox Administration 
 Manual Updates - FAX 
1   Overview  
DV2000 supports inbound fax mail as well as outbound Fax on Demand (FOD) applications.   
 
Inbound Fax Mail - DV2000 voice ports answer fax calls.  Once the fax message destination is determined, DV2000 
transfers the call to an available fax port where the fax is received.  DV2000 can be programmed to keep the document as a 
fax in a mailbox for future delivery to a fax machine and/or to convert the fax to a .tif...
                                            
                                                                                                                                                                                              DV2000 Mailbox Administration - Service Release 3.0
 
1   
Published by: 
DuVoice Corporation 
150 Lake Street South, 
Kirkland, WA  98033 
www.duvoice.com 
 
Copyright ã 1999, 2000 by DuVoice Corporation 
All rights reserved.  No part of the contents of this book may be reproduced or transmitted in any form or by 
any means without the written permission of the...
                                            
                                                    1/2 New, Reviewed, & Archived  
             Message Menu 
 
 1 Delete Message 
 2 Archive Message 
 3 Skip (Save as Reviewed) 
 4 Rewind 
#4 Replay Message 
 5 Pause 
#5 Forward Message 
 6 Fast Forward 
#6 Send Reply to Message 
 7 Increase Volume  * Decrease Vol.      
 8 Speed-up    0 Slow-down 
#8 Message Info 
#9 Hang Up 
#*Return to Previous Menu 3 Send a Message  Menu      
·Enter destination mailbox or press *, followed by a 
Distribution List number. 
 
·Press #to begin recording your message....
                                            
                                                    Quick Start
Windows NT Logon 
When the DV2000 boots up, a blue screen will appear with Windows NT Workstation Version 4.0 highlighted.  
You may wait or press Enter to speed this up. Do not select Windows NT Workstation Version 4.0 (VGA Mode) – 
this mode is for diagnostics only.  
Then the NT Begin Logon window will appear and will require Ctrl-Alt-Delete to log into the system.  The user name 
Pairtree will appear.  There is no password (leave blank) press Enter to log on.   
Mailbox Administration...
                                            
                                                                 VeMail 
 Technical Notes – Setting-up VeMail and the SMTP Server Interface 
 
1 Overview 
VeMail is a feature of the DV2000 and DV2000VS, which allows the voice mail system to send 
copies of voice messages, and faxes to specified e-mail boxes as .wav and .tif files respectively.  
DV2000 is a client on the e-mail server.  DV2000 is not itself an e-mail server. 
The physical connection to the network consists of an RJ45 cable between the network and the 
10BASE T / 100 BASE TX Network...
                                            
                                                     
  DV2000                                                            Technical Notes   
PAGE 1 OF 3 
 
Hot swappable drive replacement for the DV2000 with Rack-mount chassis 
 
LAST UPDATED 2/21/02  Hot swappable drive replacement for the DV2000 with Rack-mount chassis 
 
Overview 
 
This document provides helpful hints for drive replacement in the unlikely 
event of a drive failure with the Adaptec®
 RAID 1 controller connected to 
hot-swappable hard-drive carriers and frames in a DV2000 rack-mount...
                                            
                                                    Integration Notes-Switch # 134 Avaya Legend Release 2 and above 
 Introduction 
Duvoice VM offers a complete integration with the Legend telephone system manufactured by Avaya 
Technologies.  This file gives basic information on integrating the Duvoice VM with the Legend.  Refer to the 
LEGEND SYSTEM PROGRAMMING book (AT&T COM-CODE 555-630-111) for more information. 
 
Switch Hardware Required 
· LEGEND Release 2 or above. 
· WARNING!!!  The LEGEND Control Unit must be powered down in order insert or...
                                            
                                                        
 Page 1 9/15/00 Integration Notes-Switch 144                           PARTNER Plus 3.1 and above 
             PARTNER II 3.0 and above                                                                          PARTNER ACS 1.0 and above 
Endeavor (ECS) 1.0 and above  Introduction  
Duvoice VM provides complete integration with the Partner Plus, Partner II, Partner ACS, and 
Partner Endeavor telephone systems.  This document gives the basic information on 
integrating the Duvoice VM with these...
                                            
                                                    Copy right DuVoice Corporation 1997  
 Integration Notes-Switch # 538 
 
                                                  Mitel SX100/200 Digital COV    
      Mitel ML/EL COV 
 
Overview 
 
This document provides information on integrating a Mitel SX200 Digital PABX or 
Mitel SX200 Light PABX with a DuVoice voicemail COV Voice Mail.   Refer to the 
Mitel Manual for more information.  
 
The integration is based on the use of system abbreviated dial numbers.  This 
eliminates several dialing steps...
                                            
                                                    Copy right DuVoice Corporation 1997  
 Integration Notes-Switch # 536 
 
                                                             Mitel SX200 Digital     
      Mitel SX200 Light 
Mitel ML/EL 
 
Overview 
 
This document provides information on integrating a Mitel SX200 Digital PABX or 
Mitel SX200 Light PABX with a DuVoice voicemail ONS Voice Mail.   Refer to the 
Mitel Manual for more information.  
 
The integration is based on the use of system abbreviated dial numbers.  This 
eliminates several...
                                            
                                                      07/27/00  
 Integration Notes-Switch #534  
 
Mitel SX50 COV 
 
Introduction  
This file gives basic information on integrating the Duvoice VM with Mitel SX50 
telephone system.  Refer to the Mitel programming for more information. 
           
Switch Hardware Required 
·  Mitel SX50 telephone system with MS55 software.        
·  One extension on a COV/Superset 4 card per Duvoice VM port is required.   
·  One analog extension for the modem is recommended.  If no extensions are 
available wire a...