DuVoice DV2000 Mailbox Administration Instructions Manual
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Page 81
DV2000 Mailbox Administration - Service Release 3.0 81 Drop Down Menus – Templates - Open Open Template File dialog Choose the file to open by clicking on the desired file. The file name will be highlighted in the display area, and will appear in the File to Open field at the bottom of the dialog. Click on the Open button after making your selection....
Page 82
DV2000 Mailbox Administration - Service Release 3.0 82 Drop Down Menus – Templates - Save as Template - Save As dialog When you first enter this dialog, the file name shown and highlighted at the bottom of the screen under Save template file as: is the file name that was originally opened. From here you can take two actions: Þ To save the changes under this...
Page 83
DV2000 Mailbox Administration - Service Release 3.0 83 Drop Down Menus – Templates - Delete Delete Template dialog Click on the down arrow in the Template Type field to get the list of template types. Select a template type by clicking on it or using your up and down arrow keys. This will display the list of existing template files of this type, along...
Page 84
DV2000 Mailbox Administration - Service Release 3.0 84 Drop Down Menus – Templates – COS - Message Settings Class of Service - Message Settings tab COS Template dialog Use the Class of Service dialog to modify the voice mail system options that subscribers can employ for mailboxes using this class of service. There are two tabs in the Class of Service system...
Page 85
DV2000 Mailbox Administration - Service Release 3.0 85 Drop Down Menus – Templates – COS - Message Settings The Standard COS template has options set as follows (refer to the Explanation of Fields section below for complete descriptions of the fields and sections on the dialog): ¨ Send options section - all options are on except Send priority messages and Future...
Page 86
DV2000 Mailbox Administration - Service Release 3.0 86 Drop Down Menus – Templates – COS - Message Settings Storage Maximum message size Is the maximum length for any one message, measured in seconds. Minimum message size Is the minimum length for any one message, measured in seconds. Maximum message storage Is the total amount of time allowed for all...
Page 87
DV2000 Mailbox Administration - Service Release 3.0 87 Drop Down Menus – Templates – COS – Subscriber Settings Subscriber Settings tab The Standard COS template has options set as follows (refer to the Explanation of Fields section below for complete descriptions of the fields and sections on the dialog): ¨ Number of rings for a call transfer is 5. ¨...
Page 88
DV2000 Mailbox Administration - Service Release 3.0 88 Drop Down Menus – Templates – Subscriber Settings Explanation of fields: Call Transfer: Number of rings This is the number of rings that determines a ring-no-answer (call progress only). ID Call Announce who the call is for when the phone is answered (typically used for a shared extension). Call progress...
Page 89
DV2000 Mailbox Administration - Service Release 3.0 89 The settings for the Location assigned to this Class of Service can be reviewed, but not changed, through this view. To change Location Settings, use the System Configuration program, Locations menu. Language Selection Default language - the default language in which system prompts and instructions will be...
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DV2000 Mailbox Administration - Service Release 3.0 90 Drop Down Menus– Templates – Call Routing Call Routing tab Changing the Call Routing settings in mailbox 991 can disable the auto attendant and/or put a voice mail port into and endless loop. For most applications the Standard call routing template should not be modified. Call Routing tab With call...